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Protenus Diversion Analytics Commentary
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Subject Expert
Jackson Tate
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Protenus Diversion Analytics limits false positives while identifying more true diversion cases;...
Protenus was acquired by Bluesight, long viewed as a Cadillac-level drug diversion vendor. We...
My wish list for Protenus Diversion Analytics includes more robust tracking in OR-type settings and...
Since Bluesight acquired Protenus Diversion Analytics and did not originally build it, support for...
Protenus Diversion Analytics pulls employee data from our HR system, but not time and attendance. It...
Protenus Diversion Analytics needs to do a better job of filtering out false positives. It is...
I have gone through Bluesight’s training and demos multiple times, and the quality has been...
There is far more that an analytics-based diversion solution should be doing. Instead, Protenus...
We currently have an open issue that Bluesight did not identify. We discovered it ourselves. We...
Protenus Diversion Analytics needed significant improvement following its acquisition by Bluesight....
The system's approach to identifying diversions is a challenge. If Bluesight moved to an HL7...
When we were first working with Protenus Diversion Analytics, the vendor made a lot of changes...
There are some areas where we have been struggling to make Protenus Diversion Analytics more useful;...
Commentary Summary
Comment Type Breakout