Protenus Diversion Analytics Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Product
Protenus Diversion Analytics limits false positives while identifying more true diversion cases;...
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Loyalty
Protenus was acquired by Bluesight, long viewed as a Cadillac-level drug diversion vendor. We...
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Product
My wish list for Protenus Diversion Analytics includes more robust tracking in OR-type settings and...
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Loyalty, Relationship
Since Bluesight acquired Protenus Diversion Analytics and did not originally build it, support for...
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Product
Protenus Diversion Analytics pulls employee data from our HR system, but not time and attendance. It...
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Relationship
When we were first working with Protenus Diversion Analytics, the vendor made a lot of changes...
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Loyalty, Operations
There are some areas where we have been struggling to make Protenus Diversion Analytics more useful;...
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Culture, Value
Protenus does not nickel-and-dime. However, the company was recently sold.
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Product
For regular end users, Protenus Diversion Analytics does a good job of limiting false positives. But...
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Product, Value
One issue we have with Protenus Diversion Analytics is with the time-and-attendance piece. If...
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Operations, Product
Once I learned the Protenus Diversion Analytics system, it was pretty self-explanatory. I know what...
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Value
Bluesight is using their AI analytics to identify incidents where the reconciliation wasn’t...
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Loyalty
Over our experience with Protenus Diversion Analytics, we had to revise the way that we thought...
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Product
Protenus Diversion Analytics has a very user-friendly UI that is easy to navigate and filter down...
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Relationship
There has been a little bit less engagement with the Bluesight customer success teams ever since...
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Relationship, Operations
We had training on Protenus Diversion Analytics when we initially implemented it, and we had a...
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Product
With Protenus Diversion Analytics, I want to see better incorporation of a few more software...
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Product
We are extremely satisfied with Protenus Diversion Analytics. Bluesight's machine learning seems to...
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Product
There are some false positives in the system when an area has no diversion but has some sloppy...
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Loyalty
Bluesight was purchased, and they are sunsetting Protenus Diversion Analytics. There haven't been...
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Value
The vendor has become Bluesight just in the last year. They were Protenus before. We have been with...
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Relationship, Product
We don't have any issues with Bluesight. We just have more staff members complaining they weren’t in...
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Relationship, Product
I like Bluesight’s customer service and ease of use. We contact the vendor, and they immediately let...
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Commentary Summary
Comment Type Breakout