Bright.md Commentary
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Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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User Commentary

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Director

Product

The technology for Bright.md is fine. It does what it is supposed to do. There hasn't really been...

Jun 2024
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Director

Loyalty

Bright.md has just been acquired, and the vendor won't offer their product anymore. So that is...

Jun 2024
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Director

Relationship

Bright.md has a great group of people. They are good at supporting us and are a great team. They are...

Dec 2023
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Director

Loyalty, Product

Bright.md has tried hard to keep all promises, but their platform is behind other platforms in the...

Dec 2023
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Director

Product

Bright.md's system has a status bar so that patients know where they are in their interviews because...

Dec 2023
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CIO

Value

Patients aren't electing to use an asynchronous method of communicating. When we negotiate these...

Nov 2023
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Manager

Loyalty, Relationship

We are a little nervous about MDLIVE's acquisition of Bright.md because MDLIVE is more about global...

Oct 2023
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Manager

Loyalty, Product

The integration between our EHR and Bright.md isn’t a true integration. The integration really just...

Oct 2023
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Manager

Product

There are things in Bright.md that we have to make workarounds for, and it would be nice if the...

Oct 2023
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Manager

Relationship

We give Bright.md feedback, and they do take it and say they will look into things, so they are...

Oct 2023
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Manager

Culture, Value

Bright.md is not cheap, and we definitely don't make the money up purely with visits, but if we look...

Oct 2023
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VP/Other Executive

Loyalty, Relationship

I don't know where Bright.md is headed specifically, but we are going to stay with them as a...

Oct 2023
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VP/Other Executive

Culture, Value

Bright.md's contract price is a bit high. We know that they are a new vendor, but we have to figure...

Oct 2023
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VP/Other Executive

Operations

With Bright.md's training, we have encountered a few bumps, but for the most part, things have been...

Oct 2023
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VP/Other Executive

Product

We don't see a ton of integration work from Bright.md. They might be doing integration work, but...

Oct 2023
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