Commentary Summary
if you don't have a login, getting started is easy.
User Commentary
The product hasn't taken off as we had hoped it would. We needed effective ways to educate our...
Login or Create an Account to see details.
Bright.md did not communicate effectively with our administrative team. We had calls on a regular...
Login or Create an Account to see details.
The solution delivers on what it is intended to do. It has layered with some artificial...
Login or Create an Account to see details.
Ultimately, the patient experience was not very good because physicians would often escalate the...
Login or Create an Account to see details.
Bright.md is so intuitive that its self-guided training for clinicians only takes 15–20 minutes. The...
Login or Create an Account to see details.
The solution's design is very good. Bright.md is built for both mobile and browser, and it works...
Login or Create an Account to see details.
Bright.md has continued to expand the solution. They rolled out a new triage feature function that...
Login or Create an Account to see details.
Bright.md's technology is fantastic, and their launch process is seamless. We launched on the date...
Login or Create an Account to see details.
It is important for us to know how we can optimize things so that we can see how people are using...
Login or Create an Account to see details.
We use Bright.md for on-demand basic acute illnesses. The solution is only asynchronous. The patient...
Login or Create an Account to see details.
The biggest challenge with Bright.md's software is figuring out how to educate patients in terms of...
Login or Create an Account to see details.
The Bright.md asynchronous care solution is very impressive because it reduces the administrative...
Login or Create an Account to see details.
Bright.md is still a young company, so they are working through glitchy things on occasion, but...
Login or Create an Account to see details.
We may expand our use of Bright.md in the future. They partner with a platform, so patients could...
Login or Create an Account to see details.
Bright.md has a module called SmartExam that is basically an online medical interview that adapts as...
Login or Create an Account to see details.
Bright.md's SmartExam module is fully integrated with Epic. That is fantastic, and it makes working...
Login or Create an Account to see details.
Providers can easily learn how to participate. The system eases provider documentation duties,...
Login or Create an Account to see details.
We would like to see the ability to allow for multiple diagnosis choices. For example, if we see...
Login or Create an Account to see details.
We had been doing eVisits in our EMR for certain patients, and those visits included some...
Login or Create an Account to see details.
For a lot of small or growing companies or tech start-ups, every company wants to appear as capable...
Login or Create an Account to see details.
Our advanced practice providers like using Bright.md. They are not overburdened. They seem to have...
Login or Create an Account to see details.
The main thing Bright.md hasn't lived up to yet is the order entry. They have something in Epic's...
Login or Create an Account to see details.
We can only route things from SmartExam to one pool. We can’t send things from SmartExam to each...
Login or Create an Account to see details.
Bright.md has good executive support. They changed CEOs from their founder. They probably took on a...
Login or Create an Account to see details.
The implementation went pretty smoothly, but there is always room for improvement. The...
Login or Create an Account to see details.
There has been no issue with training. The training has been smooth both initially and as we have...
Login or Create an Account to see details.
We were only able to see limited visit types with our old platform, and Bright.md really opened up...
Login or Create an Account to see details.
For the patient, the product is very user friendly and self-explanatory, and it does a good job of...
Login or Create an Account to see details.
So far, Bright.md has been a great partner. They have been really solid in terms of communication....
Login or Create an Account to see details.
Bright.md's technology is far superior to what we had before. Bright.md has a lot to offer right...
Login or Create an Account to see details.
The content was all there, but there was almost too much content. We deleted content. Some other...
Login or Create an Account to see details.
The nice thing about Bright.md is that someone doesn't even have to be our patient to use it. We...
Login or Create an Account to see details.
Bright.md has an automatic pop-up survey that patients can do. A lot of patients have done it, and...
Login or Create an Account to see details.
The system has decreased the scheduling burden on front-end staff and has started us on a journey...
Login or Create an Account to see details.
Initially, the vendor said the implementation would take a certain number of hours, but it took...
Login or Create an Account to see details.
The vendor is receptive. Our contract said that if we went over our hours, we would get charged. But...
Login or Create an Account to see details.
Every practitioner practices differently. Bright.md has a lot of treatment plans. If we pick a...
Login or Create an Account to see details.
Bright.md is a small start-up company. There are some features on the patient side that are really...
Login or Create an Account to see details.
To improve, the vendor could probably keep somebody in their executive roles for longer than six...
Login or Create an Account to see details.
Bright.md's system is a good product for asynchronous care delivery. For the most part, the system...
Login or Create an Account to see details.
Upgrades can take longer than desired. The interoperability is not optimal. Pain points occur when...
Login or Create an Account to see details.
Early on, the system didn't have some functionality that we felt would make it much better for...
Login or Create an Account to see details.
The current account representative that we work with is fine, but they don't have the ownership and...
Login or Create an Account to see details.
We never got the uptake of the program the way that Bright.md thought we should. As far as outcomes...
Login or Create an Account to see details.
As we have transitioned to roughly a quarter of our total primary care visits being performed...
Login or Create an Account to see details.
Given what I know now, I would probably invest my time, energy, and money into video visits prior to...
Login or Create an Account to see details.
Bright.md implemented a ticket system, but I sometimes just need somebody to help me, and the vendor...
Login or Create an Account to see details.
The company has grown up a lot from the time that we started working with them. They have made a lot...
Login or Create an Account to see details.
Featured Report
Preferences