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Cardamom Health Data Migration & Integration Services Commentary
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Subject Expert
Niel Oscarson
Senior Vice President of Insights
KLAS Senior Vice President of Insights - Niel Oscarson
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
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VP/Other Executive

What has been really valuable about working with Cardamom is that they are pretty flexible and...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

I am not likely to recommend Cardamom to others just because I don't want them to be taken by other...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

Cardamom provides us with an understanding of our EHR, and they help us know how we can integrate...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

Cardamom has been instrumental in helping us with certain work that our organization does. They help...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

Manager

To exceed my expectations, Cardamom Health would need to be more flexible with Epic-instance...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

Manager

Cardamom Health’s people are great individually. But their group dynamics are weaker. They did not...

Comment Tone Negative
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

Manager

I would highly recommend Cardamom Health.

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Other C-Suite

We have been working with Cardamom Health for the past couple of years. They have handled a wide...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Other C-Suite

We have a good relationship with one of the higher-ups at Cardamom Health. We trust this person to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

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