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Censinet Platform Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Censinet prevents us from doing the same work multiple times. In typical security assessments, we do...
There are only so many things we can ask of a vendor, so it's hard to innovate in this space, but I...
With Censinet, we have found a lack of ability to go back through the historical work. We've been...
I'm content where Censinet is, but they originally wanted to integrate with our other risk...
The outcome we have seen from using Censinet Platform is that it has helped us get away from the...
I can’t really say anything now for Censinet to improve, but there was a particular time that we...
We have a meeting with Censinet every so often. The training program is that they have a...
Censinet meets with us regularly and helps us optimize our existing platform without charging us. We...
The things we have received from Censinet have been quality, and Censinet's people have been readily...
Our original goal was to integrate our security risk platform with our Censinet platform, but that...
Our challenges with Censinet are not on Censinet. Censinet's promise is that we can use their system...
There have been some new things, but I haven't seen everything I need to see.
I haven't had a lot of training, but when I'm talking with the vendor, if I have any questions or...
Censinet’s solution has been a game changer from the old system to the new in terms of having the...
Censinet has a feature for their data-security portion of the platform that we can subscribe to so...
Commentary Summary
Comment Type Breakout