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Chartis EHR Clinical Optimization Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Chartis brought a very good team to the table and has been a really good ongoing partner. We had a...
Our engagement with Chartis was very good and productive. They exceeded our expectations by being on...
The delivery and outcome work falls to us in terms of implementing changes. Chartis gave us a great...
Chartis was able to give us benchmarks and a sense of the national picture in terms of how lots of...
Chartis is good to work with. They are knowledgeable, professional, and reliable.
It is hard to find anything negative to say about Chartis. They were such a great consulting...
Chartis has expertise in clinical optimization and revenue cycle optimization that we did not have....
The nature of the engagement was a little different, and it was more directional. There were not...
When we got the project started, there were some bumps in the road right off the bat. A Chartis...
The firm’s strategic ability was really strong. Chartis had an extremely strong team and a great...
I am going to use Chartis again for another engagement. We want them to help us understand some...
Some consultants were stronger than others. On any team, there are some primaries and some...
One of the things that is interesting is that there are five or six core team members that Chartis...
We had some pre-engagement meetings and some evaluations, and I was really impressed with the...
Commentary Summary
Comment Type Breakout