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Chartis EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

Loyalty, Relationship, Operations

The people at Chartis are experts in revenue cycle and clinical systems optimization. Those are the...

Unrated
Feb 2026

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Director

Relationship, Operations

It was important for us to hire an organization that understood the front end, the back end, and the...

Unrated
Feb 2026

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VP/Other Executive

Relationship, Services, Value

Chartis exceeded our expectations in terms of the ease of working with them, the deliverables, and...

Unrated
Dec 2025

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VP/Other Executive

Loyalty

I am torn on whether I would hire Chartis again. I am not nearly as involved on the financial...

Unrated
Dec 2025

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VP/Other Executive

Loyalty, Operations, Services

Chartis was extremely thorough. The revenue cycle assessment was phenomenal. Chartis did a really...

Unrated
Dec 2025

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VP/Other Executive

Relationship

Chartis exceeded our expectations with the scope of the work and the delivery of potential results....

Unrated
Nov 2025

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VP/Other Executive

Relationship, Services

Chartis’ strength compared to the rest of the industry is that they don't come with cookie-cutter...

Unrated
Nov 2025

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VP/Other Executive

Relationship, Services

In terms of weaknesses, I honestly don't find any with Chartis. I rarely have situations where I'm...

Unrated
Nov 2025

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VP/Other Executive

Services

Depending on what we are looking for, what we find with Chartis if we are going to engage with them...

Unrated
Nov 2025

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VP/Other Executive

Relationship

Chartis has good, strong leadership. Their presentations are clear and concise with demonstrated...

Unrated
Nov 2025

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CFO

Relationship, Operations

The firm’s strategic ability was good. I think their execution was great. When we faltered, it was...

Unrated
Nov 2025

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CFO

Loyalty, Value

We have proven our ROI with Chartis. Chartis is in it for the long term with us. It wasn't just a...

Unrated
Nov 2025

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CFO

Relationship, Operations

I definitely really enjoyed our partnership with Chartis. What was particularly great was our...

Unrated
Nov 2025

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CFO

Relationship

We had multiple people from Chartis on the job. A few of them were superior, but there was one that...

Unrated
Nov 2025

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CFO

Value

When it came to pricing, Chartis obviously had premium pricing, but they do negotiate. There were...

Unrated
Nov 2025

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VP/Other Executive

Relationship

Chartis understands Epic really well, and the people we contracted with the firm are very...

Unrated
Oct 2025

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VP/Other Executive

Operations, Services

We have struggled a bit with firming up our plans and setting targets, but that isn't all on...

Unrated
Oct 2025

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VP/Other Executive

Relationship

There was some turnover with Chartis, and we had new people join the team who wanted to make...

Unrated
Oct 2025

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VP/Other Executive

Relationship, Operations

Someone working with Chartis should make sure they have the A-team. We didn’t get the A-team on one...

Unrated
Oct 2025

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VP/Other Executive

Loyalty, Value

One thing that stood out about our engagement with Chartis was that they said they could look at our...

Unrated
Oct 2025

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VP/Other Executive

Relationship, Value

Chartis was willing to sit down and help us with our strategic road map. The firm is genuine and...

Unrated
Oct 2025

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VP/Other Executive

Value

If someone were looking at working with Chartis, I would tell them to make sure that they have a...

Unrated
Oct 2025

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VP/Other Executive

Relationship, Services

In terms of Chartis’ ability to identify high-value areas for us to optimize, in the final report,...

Unrated
Apr 2025

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VP/Other Executive

Value

I considered other firms for this project, but because I had a limited amount of budget, Chartis...

Unrated
Apr 2025

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VP/Other Executive

Relationship

Chartis tried to find everything, and they worked with me to put everything in the envelope and...

Unrated
Apr 2025

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