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Chartis EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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User Commentary

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VP/Other Executive

We have been thrilled with Chartis. Personally, I can't speak highly enough for certain people on...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We've engaged the firm multiple times. Our experience is the evidence as to why we would hire them...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Our expectation going into the service was that Chartis would validate that we were following the...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I've always enjoyed engaging with Chartis's senior partners. I find them to be extremely responsive...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I would bring all the resources from Chartis back anytime because they were wonderful. Our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I got my money's worth with Chartis. With our revenue cycle, we were really lucky and just in a good...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

We went from a very old system to a new system, so there was a huge learning curve and a very big...

Comment Tone Positive
Pillars Relationship, Operations
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Manager

Chartis saw areas very quickly that we were lagging in. Sometimes the things that are new to us are...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Manager

I was extremely impressed with the fact that even though we are such a different organization from...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We were forced to consider another firm due to internal factors, but we determined we were in a much...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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Director

What Chartis could improve is their reporting. It's not that they don't provide reports, but they...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

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Director

It would be nice if Chartis could cut my fees in half so I can keep their resources for a longer...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

There are often situations when our IT department does not know how to build or address something,...

Comment Tone Positive
Pillars Relationship, Operations, Services
Evaluation Unrated

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Director

The people at Chartis are experts in revenue cycle and clinical systems optimization. Those are the...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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Director

It was important for us to hire an organization that understood the front end, the back end, and the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Chartis exceeded our expectations in terms of the ease of working with them, the deliverables, and...

Comment Tone Positive
Pillars Relationship, Services, Value
Evaluation Unrated

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VP/Other Executive

I am torn on whether I would hire Chartis again. I am not nearly as involved on the financial...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

Chartis was extremely thorough. The revenue cycle assessment was phenomenal. Chartis did a really...

Comment Tone Positive
Pillars Loyalty, Operations, Services
Evaluation Unrated

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VP/Other Executive

Chartis exceeded our expectations with the scope of the work and the delivery of potential results....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Chartis’ strength compared to the rest of the industry is that they don't come with cookie-cutter...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

In terms of weaknesses, I honestly don't find any with Chartis. I rarely have situations where I'm...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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VP/Other Executive

Depending on what we are looking for, what we find with Chartis if we are going to engage with them...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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VP/Other Executive

Chartis has good, strong leadership. Their presentations are clear and concise with demonstrated...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

The firm’s strategic ability was good. I think their execution was great. When we faltered, it was...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CFO

We have proven our ROI with Chartis. Chartis is in it for the long term with us. It wasn't just a...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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CFO

I definitely really enjoyed our partnership with Chartis. What was particularly great was our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CFO

We had multiple people from Chartis on the job. A few of them were superior, but there was one that...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CFO

When it came to pricing, Chartis obviously had premium pricing, but they do negotiate. There were...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

Chartis understands Epic really well, and the people we contracted with the firm are very...

Comment Tone Positive
Pillars Relationship
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VP/Other Executive

We have struggled a bit with firming up our plans and setting targets, but that isn't all on...

Comment Tone Neutral
Pillars Operations, Services
Evaluation Unrated

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VP/Other Executive

There was some turnover with Chartis, and we had new people join the team who wanted to make...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Someone working with Chartis should make sure they have the A-team. We didn’t get the A-team on one...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

One thing that stood out about our engagement with Chartis was that they said they could look at our...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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VP/Other Executive

Chartis was willing to sit down and help us with our strategic road map. The firm is genuine and...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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VP/Other Executive

If someone were looking at working with Chartis, I would tell them to make sure that they have a...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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