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CitiusTech Payer IT Consulting Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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Featured  Report

Payer IT Consulting Services Ecosystem 2023: An Initial Look at Performance and Firm-Reported Capabilities
Payer IT Consulting Services Ecosystem 2023:
An Initial Look at Performance and Firm-Reported Capabilities
December 2023
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Commentary Summary

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Neither
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Negative
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User Commentary

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Director

Value

The firm has many strengths, such as the quality of people. CitiusTech brings high-caliber talent....

Dec 2023
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Director

Relationship

We would like to see a bit more on the next level. The firm has a good strategy, but we would like...

Dec 2023
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Director

Relationship, Operations

The firm is doing a very good job of hitting target dates and delivering things on time. From a...

Oct 2023
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Director

Relationship, Services

CitiusTech has experience with our application, and they also have insight into how other companies...

Oct 2023
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Director

Relationship

The services that we are getting from CitiusTech, particularly from their onshore team, which is a...

Sep 2023
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Director

Services

One of CitiusTech’s tools is not widely used, and for that reason alone, I probably wouldn't...

Sep 2023
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Director

Services

From the sales pitch CitiusTech gives, they make it sound like they have a pretty wide customer...

Sep 2023
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Director

Services

The firm needs to improve the stability of their product. I have had to escalate issues a few times...

Aug 2023
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Director

Loyalty

We chose CitiusTech because of a combination of the price, the firm's reporting capabilities, and...

Aug 2023
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Director

Operations

For the project, we had tight regulatory deadlines that we had to hit, and the firm hit the...

Aug 2023
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Director

Relationship

The firm has good industry knowledge of NCQA and HEDIS technical and business needs. Also, the firm...

Aug 2023
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