IRM|Pro Commentary
Filtered view: All
Subject Expert
Jaren Day
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product
IRM|Pro is just a reporting tool, so it looks back more than forward. It is not strategic.
Login or Create an Account to see details.
Loyalty, Relationship, Product
Our organization was acquired by an organization with their own information-security department. It...
Login or Create an Account to see details.
Relationship, Operations
I find the system relatively easy to use. Clearwater offers good support. They have classes we can...
Login or Create an Account to see details.
Product
Everything meets our expectations. The functionality meets our needs. The audits and the...
Login or Create an Account to see details.
Product, Value
The system has enabled us to perform our annual risk assessments for our annual compliance...
Login or Create an Account to see details.
Relationship
Since I have been using the system for so long, it is relatively easy for me. But sometimes I get...
Login or Create an Account to see details.
Product
If we still have the software in 12 months, maybe we can implement more products from Clearwater's...
Login or Create an Account to see details.
Relationship
The client success representative has been very responsive to all my questions and needs. Anytime I...
Login or Create an Account to see details.
Operations
The vendor provides numerous educational opportunities through webinars that customers can attend....
Login or Create an Account to see details.
Relationship, Operations
Clearwater touts their support and training. We have had turnover in our team over the last few...
Login or Create an Account to see details.
Product
The system doesn't support integration. There is an important feature in it for assets. That is...
Login or Create an Account to see details.
Value
Clearwater has been reasonable with their charges over the years. I don't have any concerns about...
Login or Create an Account to see details.
Relationship
Clearwater's support is great. In the event of an OCR investigation as a result of a HIPAA breach or...
Login or Create an Account to see details.
Product, Value
The system is really a tool based on a HIPAA requirement. Organizations either drive tangible...
Login or Create an Account to see details.
Relationship
I have a close relationship with Clearwater. I have spoken to a higher-up at Clearwater a few times....
Login or Create an Account to see details.
Product
IRM|Pro is not very intuitive, so we can't just hop in and start using it. It takes a bit of time,...
Login or Create an Account to see details.
Loyalty, Product
We have our own homegrown system that we have built. There is no integration between that and...
Login or Create an Account to see details.
Operations
Training is more done on demand. I have to ask for it, but whenever I ask for a refresher, someone...
Login or Create an Account to see details.
Operations, Product
I consider myself a tech-savvy person, but the software can be a bit complicated if the user doesn't...
Login or Create an Account to see details.
Culture, Relationship, Operations, Value
Clearwater has a really good, organized set of software and services to go along with the solution....
Login or Create an Account to see details.
Relationship
My experience with the Clearwater team has been great. They have always been extremely responsive...
Login or Create an Account to see details.
Relationship
Clearwater has solid people. I know the founder. We try to have genuine partnerships with people;...
Login or Create an Account to see details.
​
Preferences