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TriZetto Connected Interoperability Solution Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
There are other vendors in the space now. When we originally implemented TriZetto Connected...
I would like to see the training from Cognizant become more formalized. It is more of a handoff type...
We have a great partnership with Cognizant, and it spans almost every offering they have. They are...
When I think about interoperability, I specifically look at the developer portal within TriZetto...
Cognizant has been very responsive to the issues and concerns we have had. It is the same across...
Cognizant is willing to partner with us. We have been able to work jointly on the solution, and...
Commentary Summary
Comment Type Breakout