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TriZetto Connected Interoperability Solution Commentary
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Benjamin Cassity
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KLAS Research Director - Benjamin Cassity
 
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Commentary Summary

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Director

Loyalty, Product

There are other vendors in the space now. When we originally implemented TriZetto Connected...

Mar 2026
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Director

Operations

I would like to see the training from Cognizant become more formalized. It is more of a handoff type...

Mar 2026
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Director

Relationship

We have a great partnership with Cognizant, and it spans almost every offering they have. They are...

Mar 2026
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Director

Loyalty, Product

When I think about interoperability, I specifically look at the developer portal within TriZetto...

Mar 2026
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Director

Relationship

Cognizant has been very responsive to the issues and concerns we have had. It is the same across...

Mar 2026
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Director

Relationship, Value

Cognizant is willing to partner with us. We have been able to work jointly on the solution, and...

Mar 2026
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Director

Culture

Historically, Cognizant has been a little rigid when it comes to extending scope and pricing when we...

Apr 2025
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Director

Relationship

Cognizant could have more transparency about their product. I don't know that this is intentional,...

Apr 2025
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Director

Relationship

Issue resolution with Cognizant is sometimes a challenge. In their organization, they have a product...

Apr 2025
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Director

Relationship

Cognizant is what I would consider a strategic partner for us. We have invested a lot in our...

Apr 2025
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