CGM APRIMA PM Commentary
Filtered view: (11-75 Physicians)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Relationship

CGM APRIMA PM lacks customer support and stability. To give CompuGroup Medical US a bit of credit,...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

I don't know how decisions get made, but some EHRs are designed by doctors for doctors, and...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

CompuGroup Medical has been great. They have adjusted to our unique company. They try to help us...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The system works fine. CGM APRIMA PM is generally pretty much the same as any other software we have...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I like that if there is some kind of server issue or something is happening, we get somebody from...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

I like the program. I have been using it for years and have no problems with it. The system is quite...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Anytime there is an upgrade to the system, the system works. There are always some tiny glitches...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

CGM APRIMA PM is user friendly. I don't have any problems with it. I would be fine if the...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

If I have issues and reach out, CompuGroup Medical works with me. They get back to me, but there...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

CompuGroup Medical could improve by offering more training. I don't think I have seen training...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

CGM APRIMA PM is an efficient product all the way around. We are very happy with the product. It is...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor needs to regain their focus and try to get better input from customers and communicate...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

We have had numerous issues with reporting and balancing statements on the product's practice...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Operations

CompuGroup Medical US’ training was very lacking. The go-live process was also absolutely chaotic...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

CompuGroup Medical US’ support team is always behind, and we can't get answers. Sometimes several...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

We don’t use the cloud server for CGM APRIMA PM, so sometimes our servers get a little slow.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations, Product

Somebody from CompuGroup Medical needs to be available when we have an upgrade because when we get...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles