Cotiviti Payment Accuracy Solutions (Pre-Pay) Commentary
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Subject Expert
Boyd Stewart
VP of Payer/Provider Collaboration
Commentary Summary
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User Commentary
Operations
Cotiviti’s engagement team was great during implementation, but we also have had very engaged staff...
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Operations
We have been challenged a bit in implementations by Cotiviti’s schedule. They have been hanging us...
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Relationship, Product
Cotiviti’s core strengths are their coding engines and coding rules. They are as good as anybody in...
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Value
I would purchase the Cotiviti payment system again, but I would want to fully evaluate other tools...
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Operations
I would tell others who are looking at the system that the editing software and user-interface...
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Relationship, Operations
Cotiviti does some things on the provider side that are proactive, but I would like to see more...
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Culture, Value
Due to Cotiviti's size, there isn't a whole lot that they can't do. The system has pretty...
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Value
Cotiviti's contingency fee is really high. Due to that, the ROI we get from the system is still...
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Relationship
Someone could be a really good wide receiver in the NFL and be a jerk or be a really good...
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Value
I engage with Cotiviti only because I have to. They have not been a good partner, but we don't have...
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Culture, Product
The dispute processes in the system are too end-user heavy. It is a lot of work for us to get...
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Relationship, Operations
On the IT side of things, Cotiviti was very quick to go live. They had their process for how to get...
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Value
We regularly add new lines of business, and every time we enter a new market, we pay Cotiviti an...
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Culture, Operations, Product
Normally, there are no issues whatsoever with the upgrades of Cotiviti Payment Accuracy Solutions...
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Product
All the functionality is there in Cotiviti Payment Accuracy Solutions, but we would like Cotiviti to...
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Culture, Relationship
Sometimes we have to chase Cotiviti and ask a lot of questions about things that we see in the data...
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Value
Cotiviti has made a very good business out of exploiting and catching gaps within other vendors’...
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Culture, Relationship
We would like the vendor to do anything they can to provide our IT side with more help. I am just an...
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Value
I wish Cotiviti were a little better at monetizing their services and savings. It seems like they do...
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Relationship
We have run into some obstacles with understanding some of Cotiviti's editing, and those have...
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Operations
Cotiviti is great when it comes to their implementation services. They meet their timelines, and we...
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Relationship, Product
Cotiviti has slowed down their development of new concepts and new prepayment editing rules. I know...
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Relationship
Cotiviti is a very strong partner. Our account manager is very responsive, and we have pretty open...
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Value
Cotiviti's system is expensive. It is on the high end compared to other systems in the prepayment space....
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Culture, Value
I wish Cotiviti offered itemized bill reviews. We are really trying to move to partner with a...
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Relationship
An executive from Cotiviti meets with me regularly, so we know what is going on. We enjoy working...
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Culture
I think my only frustration with Cotiviti is related to the editing component, but the issue is more...
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Loyalty, Relationship, Value
Cotiviti is the best-in-class vendor for a lot of their solutions, but they are not the cheapest....
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Relationship
Cotiviti’s responsiveness makes them stand out from other vendors. Whenever we have an issue, it is...
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