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Cotiviti Payment Accuracy Solutions (Pre-Pay) Commentary
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Mark Allphin
Vice President of Sales
KLAS Vice President of Sales - Mark Allphin
 
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Commentary Summary

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User Commentary

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VP/Other Executive

Product

I wouldn't say that Cotiviti's technology is constantly changing. If there were quantity limits,...

Oct 2025
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VP/Other Executive

Value

If we want to add a new line of business, Cotiviti often charges extra fees. With what I’m already...

Aug 2025
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Director

Relationship, Product

We have had a handful of issues with Cotiviti that have had quite a large impact. We have had issues...

Jul 2025
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Director

Loyalty, Relationship

I have seen some great improvements with Cotiviti. They have changed our account management people....

Jul 2025
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Director

Loyalty, Product

Cotiviti is coming out with a new payment accuracy platform that will give visibility into...

Jul 2025
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VP/Other Executive

Relationship, Product

Cotiviti makes a lot of mistakes when we customize edits. The customization is something I would...

Jul 2025
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VP/Other Executive

Culture, Value

We would like Cotiviti to change their pricing models. They are still billing us the same rate today...

Jul 2025
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VP/Other Executive

Culture

Cotiviti doesn't like to provide a lot of transparency for fear of intellectual property. There is a...

Jul 2025
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Director

Culture, Value

Cotiviti nickel-and-dimes us. They are excessive with that. We need to monitor their fees as they...

Jun 2025
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Director

Relationship

Cotiviti is really good as a last pass because they have a broad net of capabilities that they are...

Jun 2025
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Director

Loyalty

We will likely reduce the scale of Cotiviti's footprint in our organization. Their contingency fee...

Jun 2025
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Director

Culture

Cotiviti is flexible in their treatment of us as a smaller entity, but they also accept us as part...

May 2025
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Director

Relationship, Operations

Cotiviti will make edit recommendations. My team will review those and either agree or disagree....

May 2025
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Director

Relationship

For people in my line of business, there are different certifications and things that we have to...

May 2025
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Director

Relationship

Cotiviti is pretty organized when it comes to taking on expansions. I have worked with their teams...

May 2025
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Director

Loyalty, Relationship, Product

The market is flooded with vendors. Sometimes, those vendors are up-to-date with technology, and...

May 2025
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Director

Value

We have had a lengthy relationship with Cotiviti, and from a prepayment perspective, we have...

May 2025
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Director

Loyalty, Relationship

Cotiviti's senior leaders make themselves very available. I'm going to be optimistic about Cotiviti...

May 2025
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Director

Value

Cotiviti forced our rate up because they didn't like some changes we made.

May 2025
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Director

Relationship

Cotiviti brings savings, but they are tough to work with because when we ask questions, like if we...

May 2025
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Director

Culture, Relationship

When my relationship with Cotiviti began, we only had one product in the space. When Cotiviti said...

May 2025
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Director

Value

Cotiviti does not nickel-and-dime us. They have a commission, and that is their commission. Cotiviti...

May 2025
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CMO

Product, Value

Cotiviti's system catches a lot of things for secondary editing, but those things cost more. The...

May 2025
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CMO

Product

We wanted to get out of the primary editing business, and we wanted the flexibility to edit based on...

May 2025
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Director

Loyalty, Value

The vendor has functionalities that we are looking at, but we haven't implemented those. They are on...

May 2025
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Director

Relationship, Operations

I work with the vendor just about every day. They are an organized organization, and they are...

May 2025
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VP/Other Executive

Culture, Loyalty, Operations

Cotiviti Payment Accuracy Solutions performs as expected. However, we have found it challenging to...

May 2025
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VP/Other Executive

Value

Cotiviti Payment Accuracy Solutions is making money fall from the sky, and it is generating revenue....

May 2025
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VP/Other Executive

Product

I would ask very different questions if I were buying Cotiviti Payment Accuracy Solutions again. I...

May 2025
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VP/Other Executive

Culture, Relationship

Cotiviti throws a lot of things at the wall with their new technology. That is good, but the vendor...

May 2025
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VP/Other Executive

Product

Cotiviti is one of the top five prepayment accuracy and integrity vendors, and that is not a...

May 2025
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VP/Other Executive

Relationship

Cotiviti excels at claim editing and engagement. They bring us a lot of ideas. Those things are...

May 2025
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VP/Other Executive

Operations

Cotiviti misses when it comes to some of their promises on quality and administrative support. The...

May 2025
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VP/Other Executive

Value

Cotiviti is now charging more ad hoc versus doing all-in-one prices. I would like more bundled...

May 2025
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VP/Other Executive

Operations, Product

We don't necessarily get documentation on how things are supposed to work in Cotiviti. Also, I have...

Apr 2025
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VP/Other Executive

Culture, Loyalty, Value

Cost is a big driver for us being unsure whether Cotiviti is part of our long-term plans. Our...

Apr 2025
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VP/Other Executive

Relationship, Product

One problem we struggle with is a lack of transparency from Cotiviti. For example, CCI editing is an...

Apr 2025
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VP/Other Executive

Product

Cotiviti's system is cloud based, so our upgrades happen automatically, and we don't have to manage...

Apr 2025
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VP/Other Executive

Relationship

Cotiviti presents us with many new ideas to go after, so they are very aggressive. Our other vendors...

Apr 2025
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Director

Loyalty, Relationship

Quality is a problem for Cotiviti. As Cotiviti acquires companies so that they can offer new...

Apr 2025
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Director

Relationship, Operations, Product

Overall, Cotiviti's product quality is an issue, and that is due to a lack of transparency. It also...

Apr 2025
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Director

Culture, Loyalty, Product

Most companies comparable to Cotiviti have a tool that they can offer their clients for modeling,...

Apr 2025
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VP/Other Executive

Loyalty, Product

We will keep Cotiviti's system because they do have some unique programs and edits that nobody else...

Apr 2025
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VP/Other Executive

Value

What I don't like about Cotiviti is they are expensive. Their payment arrangements really only offer...

Apr 2025
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VP/Other Executive

Product

I wish there were a little more flexibility around editing down to the member level and the group level....

Apr 2025
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VP/Other Executive

Value

Cotiviti has the most comprehensive library that exists. They are the most expensive, so that is why...

Apr 2025
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VP/Other Executive

Culture

Cotiviti has a really strong prepay analytic tool, which is their bread and butter. Where they need...

Apr 2025
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COO

Culture

Cotiviti's sales process, implementation process, ongoing services, and financial reconciliation...

Apr 2025
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COO

Relationship

We are being very cautious. We are running the vendor's payment integrity initiative program very...

Apr 2025
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COO

Relationship, Value

We have an in-house consulting group that helps us humanize data. Cotiviti doesn't have that skill...

Apr 2025
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COO

Culture, Operations

Having a full, universal view of the vendor's training and not having it be so compartmentalized to...

Apr 2025
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Director

Loyalty

We looked at Cotiviti's system for a while. We played around with it and pushed it off at times due...

Jan 2025
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