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Cotiviti Payment Accuracy Solutions (Pre-Pay) Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Comment Type Breakout

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Negative
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User Commentary

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VP/Other Executive

There’s a lot of customization with Cotiviti Payment Accuracy Solutions. I have a large number of...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

Our recent implementation was the worst I’ve ever experienced in my entire life.

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Cotiviti is probably the industry leader for second-pass claims editing. There’s a lot of discussion...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

From a relationship perspective, Cotiviti's support is fine, but their technical support is hit or miss....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

On Cotiviti’s prepayment side, they need to change their business model. The way Cotiviti charges...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Director

Cotiviti is willing to hear ideas and suggestions, but I don't see any action taken on those things.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Cotiviti needs to take what they are learning from provider billing patterns and incorporate more...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Cotiviti makes too many mistakes. Also, whenever we are struggling to meet an objective, the only...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The biggest pain points come around technology and transparency. Cotiviti could improve by being...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

When it comes to receiving my money's worth, Cotiviti does nickel-and-dime, but one of my problems...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

We plan to decrease prepayment work with Cotiviti. We think their charges are too high.

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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VP/Other Executive

With prepay, Cotiviti is fair and transparent. I think they’re the most expensive, but they have the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

It would be nice if we could get into real time with Cotiviti, but that's not on them. That's on us....

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

Cotiviti has a good vision, but creativity is their business model. They do everything right. We’re...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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VP/Other Executive

I wouldn't say that Cotiviti's technology is constantly changing. If there were quantity limits,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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VP/Other Executive

If we want to add a new line of business, Cotiviti often charges extra fees. With what I’m already...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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