Cotiviti Risk Adjustment Services (Formerly Edifecs) Commentary

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Edifecs could do a lot better at notifying us of changes that are coming. We often find things that...

Reporting has always been one of Edifecs’s downfalls, and I don't know whether that will get better.

Our new contract with Edifecs increased our rate, so the value that we get from the vendor has...

We've done our due diligence and have looked at other comparable platforms to the Edifecs platform,...

Before, Edifecs was very customer oriented, and now that they have been acquired by Cotiviti, it's...

The training for the solution was really solid. Part of that was because we were already using it in...

On post-visit cases, the tool uses AI to apply ICD-10 codes based on the documentation, with a high...

We have been implementing a certain Edifecs solution, but we are not happy with the vendor. We are...

Edifecs has really poor quality assurance. Their products have been rolled out without proper...

I want Edifecs to fix their internal customer support. The issue with them is that we submit...

I think Cotiviti is delivering on their vision for what they are able to do. Because we have seen...

Cotiviti is pretty good about responding. Several empowered people are in our meetings. Their...

Cotiviti is really good right now with proactive service. It used to be not great, but recently they...

We were using Talix Risk Adjustment and Analytics Solutions at the diagnosis level. There was a way...

I would tell those considering Talix Risk Adjustment and Analytics Solutions about the ease of the...

Cotiviti is pretty good, but there is always room for improvement. I would like Cotiviti to have...

We want to see whether Edifecs is going to start building some new capabilities within the product....

Edifecs does help us when we bring in requests for upgrades or features. They take our feedback into...

Edifecs Risk Adjustment has helped us achieve accurate and complete assessments and captures of...

Edifecs bought Health Fidelity and Talix. They made an internal decision to use the NLP from Talix...

We have had an issue for years that we have sent examples of and complained about to Edifecs, but...

Lumanent does not integrate well with our EHR. It is supposed to do better with the new EHR we are...

The vendor has a really significant issue with dropping records. We send in records, the vendor...

Edifecs overpromised; the Lumanent product does not work as promised. They were not transparent...

Lumanent is helping us achieve accurate risk adjustment.

Edifecs needs to prioritize the stability of the Lumanent product. They haven't put any research and...

Edifecs keeps their promises, but it may take longer. We may miss barriers, but they will keep their...

We continue to have a value proposition in the suspecting codes that Edifecs serves up to our...

We don't automatically bill what Edifecs suggests. We have a workflow that allows our coders to...

Talix Risk Adjustment and Analytics Solutions is easy to use. However, we are having some issues...

We were offline for a few days, and we weren't given any updates from Edifecs as to why things were...

Edifecs hasn't kept their promises with most timelines. Edifecs will push things off onto our team...

Things are challenging because Cotiviti recently took over Edifecs. Through that acquisition, there...

We have regular meetings with Edifecs, and in those meetings, everything sounds good. The follow-up...

Edifecs has tried to roll out new technology, but we didn't like it, so now we are back to the old technology....

It takes a long time to load charts in Lumanent. That is the only negative that we have seen from...

Edifecs has been taken over by another company, so I am a little warier of them now.

One capability that Edifecs has delivered that has been especially impactful has been increased...

Edifecs is helping us do something new. We saw some issues in the beginning, but things have gotten...

Edifecs has been taking a lot of feedback from us. When I have ideas, I am able to bring them to...

Edifecs is there for us all the time when things come up, and they are proactive. If there are...

Using the NLP in the system is going to help us streamline our chart retrieval and the review times...

One of the biggest outcomes we have seen from Edifecs' system has been an improvement in getting...