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Cotiviti XEngine Server for FHIR (Formerly Edifecs) Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
KLAS Associate Engagement Partner - Cris Ludwig
 

Commentary Summary

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User Commentary

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Director

XEngine Server for FHIR keeps us compliant because it integrates with third-party applications. We...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Regarding the Edifecs component of FHIR, the partnership is great.

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Training is not really a big strength for Edifecs, but they are not terrible at it. Our account...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

We have the FHIR solution for patient access and provider directory API from Edifecs, and the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CIO

Edifecs’s strength is that their solutions just work. If they say something is going to fulfill a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CIO

Edifecs just got purchased by Cotiviti, so it isn't really clear yet what that all is going to mean...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CIO

Edifecs’s stuff is really expensive, but it just works. If an organization can afford the vendor's...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

As an area of opportunity, I would talk about money. As part of a nonprofit, I think maybe there...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

The solution could possibly be a bit easier through a more user-friendly or more configurable...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I would tell others to make sure they have the business requirements that are needed because a huge...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

I have been partnering with Edifecs for years, and we have had a great working relationship. The...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CTO

XEngine Server for FHIR is pretty stable. We have seen no issues, and I have not run into any...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CTO

There is definitely a flexibility with the team and with the understanding and relationship we have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CTO

From a product perspective, I do not think we have any suggestions because Edifecs' UIs,...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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CTO

Edifecs is a great partner. What they promise is what they deliver, and the XEngine Server for FHIR...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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CTO

XEngine Server for FHIR works really well. It is quite a comprehensive solution. Building the APIs...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

XEngine Server for FHIR is intuitive. Our EDI compliance team uses the Edifecs developer portal to...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We communicate with Edifecs whenever something comes up. I can easily stay connected with them and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

XEngine Server for FHIR is expensive, but it is worth every penny. It would be nice if it were...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

I would tell others to trust Edifecs when they offer a solution. People should be very clear about...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Edifecs is very flexible with what we want. Even when our preference differs from their...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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Director

The cost to implement XEngine Server for FHIR on our own would be astronomical. Relying on Edifecs...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

The people at Edifecs are experts in health data exchange and electronic data interchange. They are...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We thought that a lot of our members would use XEngine Server for FHIR, but the usage is actually...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

During the implementation of XEngine Server for FHIR, we found a number of issues that could have...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

To meet the CMS requirements, we are sharing a lot of data and loading a lot of data into XEngine...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

I would buy XEngine Server for FHIR again. We are definitely focused on the interoperability...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

Edifecs is proactive. They have the solution ready way ahead of time. With the new CMS-0057-F...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

We invested quite a bit in the FHIR and patient access software, and that made it kind of an easy...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I really have no complaints about Edifecs’ implementation services. We haven’t had the need for any...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I would maybe give Edifecs a perfect score for delivering new technology just because they have been...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

One area that can always be improved is customer service with things that are in production. When we...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

What separates Edifecs from a lot of other vendors is that they are very in tune with what is...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

For what we already have in production, things are going very well. I speak to the user community...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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