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User Commentary
Loyalty, Loyalty
A lot of things contributed to us choosing CrossVue. The financial side was a driver, and when we...
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Services, Services
The one gap I have heard about with CrossVue has to do with reporting. It doesn't sound like hardly...
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Operations, Operations
We had some great consultants from CrossVue, but some folks didn't seem to understand our product or...
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Relationship, Relationship, Value, Value
CrossVue can certainly help us understand how we can spend money with them, but I would like to...
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Relationship, Relationship, Operations, Operations
During our time with CrossVue, we felt like there was a disconnect between the executive level, the...
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Relationship, Relationship
A lot of the feedback I got from my peers, especially from our executive level, is that other...
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Operations, Operations
There were some people who were very strong in their knowledge, and then there were other people who...
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Operations, Operations
One of CrossVue’s strengths was that they were very organized from a project standpoint with project...
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Operations, Operations
CrossVue underestimated our size and complexity, and that was a downfall and brought about a lot of...
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Relationship, Relationship
Our partnership with CrossVue is strong. I work with the person who manages the professional...
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Relationship, Relationship
CrossVue makes sure we are good and comfortable. They ask how we want to run a project, and they...
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Services
A weakness of CrossVue is people coming in and out of projects. People have their own lives, so they...
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Relationship, Relationship
A strong partner is somebody with whom we can talk through issues and come up with solutions. I...
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Operations, Operations
If someone were looking into an implementation partner, I would recommend CrossVue because the team...
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Operations, Operations
We have had a good experience with CrossVue. They have taught our team a lot. We came into our...
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Services, Value, Value
The outcomes we saw from CrossVue were improved end-user satisfaction and improved organizational...
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Relationship, Relationship, Relationship
CrossVue has gone beyond our expectations when it comes to communication. They are good partners,...
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Relationship, Value
CrossVue has helped us grow our knowledge base. A lot of our team members are still new to some of...
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Relationship
CrossVue is typically pretty good about being responsive. Once we get a dedicated resource, they are...
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Relationship
When it became necessary, we got a new account representative from CrossVue. Our new representative...
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Relationship, Operations
The last few experiences we have had with CrossVue have exceeded our expectations. Recently, we put...
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Relationship
If we get someone that is really strong from CrossVue, then we have a really positive experience....
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Relationship
The people from CrossVue do a good job of following our requirements. However, they can be too...
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Value
We do get charged for every little thing by CrossVue. For the bigger projects, we don't really have...
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Relationship
With CrossVue, we submit cases or tickets, and then the primary account person assigns the best...
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