Bookmark

CrossVue ERP Implementation Leadership Commentary
Filtered view: All

Subject Expert
Steve VanWagenen
Engagement Partner
KLAS Engagement Partner - Steve VanWagenen
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

CrossVue was willing but didn't follow through with promises on delivery dates and project...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

I would tell others looking to engage with CrossVue to expect to see turnover at a high rate on the...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

In our case, there has been some bad data from a recent implementation, and that has stuck out....

Comment Tone Negative
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

Manager

Supply chain was the area CrossVue struggled in when it came to coming up with solutions that would...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

I wouldn’t purchase CrossVue's services again. We thought they were going to come in with a lot more...

Comment Tone Negative
Pillars Loyalty, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

Our CrossVue representative was pretty good with account charts.

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

On the supply chain side of things, we had turnover with CrossVue that we really struggled with. The...

Comment Tone Negative
Pillars Relationship, Operations, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

CrossVue needs to clarify objectives and set expectations. They pretended to be something they weren’t....

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

Our goal with CrossVue was to optimize workflows or maximize efficiency gains. I don't think they...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

CrossVue was familiar with some of our needs and some of the vendors we were working with. They...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

CrossVue could be more responsive and have more check-ins on how things are going. We kind of feel...

Comment Tone Negative
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

We haven't seen the deliverables yet, but CrossVue had a nice sales pitch. We are still waiting for...

Comment Tone Negative
Pillars Services, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

We considered other firms. We got a few bids, but CrossVue was the lowest from a financial...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

CIO

CrossVue was pretty solid in their HR expertise, but we struggled with their expertise in finance...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

We didn't have any add-on charges, but one of the challenges we had with CrossVue is that they were...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CIO

In the beginning, when we were selecting Workday, CrossVue was very integral and helpful in our...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

We had some challenges over the course of the implementation. CrossVue experienced a lot of turnover...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CIO

We looked at one other firm early on when we were looking at Workday in the past, but we settled on...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.