CrossVue ERP Implementation Leadership Commentary
Filtered view: All

Subject Expert
Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Operations, Operations

With every system implementation, we have hiccups, but in general, CrossVue has been pretty good....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Services, Services

I got the sense sometimes that CrossVue was trying to force us to use the software’s protocol as...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

If I were to talk with a peer who was considering CrossVue for a similar engagement, I would tell...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

CrossVue’s methodology was sound, and it resulted in a really good implementation.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship

We would engage with CrossVue again. We would also recommend the firm to others because we had a...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value, Value

Every consultant from CrossVue charges for every little thing. In a certain instance, I felt I was...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship, Operations, Operations

For the majority of the consultants, we were very satisfied. We occasionally asked consultants not...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

The executives at CrossVue were very involved. We had recurring meetings with them.

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Loyalty

A lot of things contributed to us choosing CrossVue. The financial side was a driver, and when we...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services, Services

The one gap I have heard about with CrossVue has to do with reporting. It doesn't sound like hardly...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Operations

We had some great consultants from CrossVue, but some folks didn't seem to understand our product or...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Value, Value

CrossVue can certainly help us understand how we can spend money with them, but I would like to...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship, Operations, Operations

During our time with CrossVue, we felt like there was a disconnect between the executive level, the...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

A lot of the feedback I got from my peers, especially from our executive level, is that other...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Operations

There were some people who were very strong in their knowledge, and then there were other people who...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Operations

One of CrossVue’s strengths was that they were very organized from a project standpoint with project...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Operations

CrossVue underestimated our size and complexity, and that was a downfall and brought about a lot of...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Relationship

Our partnership with CrossVue is strong. I work with the person who manages the professional...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship

CrossVue makes sure we are good and comfortable. They ask how we want to run a project, and they...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

A weakness of CrossVue is people coming in and out of projects. People have their own lives, so they...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Relationship

A strong partner is somebody with whom we can talk through issues and come up with solutions. I...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Operations

If someone were looking into an implementation partner, I would recommend CrossVue because the team...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Operations

We have had a good experience with CrossVue. They have taught our team a lot. We came into our...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services, Value, Value

The outcomes we saw from CrossVue were improved end-user satisfaction and improved organizational...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Relationship, Relationship

CrossVue has gone beyond our expectations when it comes to communication. They are good partners,...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF