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Relationship, Operations
CrossVue has had a lot of turnover in their project team, so in some functions, we have had multiple...
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Loyalty, Relationship, Operations
The vendor for the software we were implementing recommended a few implementers. We interviewed the...
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Relationship, Operations
CrossVue was recommended by Workday as a third-party consultant. CrossVue is doing the...
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Relationship, Operations
There are some consultants that we struggle with. The majority of the consultants are good, but...
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Value
CrossVue keeps telling us things are out of scope, and I struggle with that, so they want to charge...
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Relationship
CrossVue is well organized and responsive, and they escalate issues appropriately. Also, CrossVue is...
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Relationship
There was some functionality of the system we were implementing that specific CrossVue consultants...
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Operations
I would tell other healthcare organizations that they need to approach an implementation project...
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Relationship
With CrossVue, there are a lot of check-ins from the top down to the working groups. I like that a...
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Relationship
I would tell others that CrossVue is a subject matter expert. They have a good team of people who...
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Relationship
CrossVue made sure that we were satisfied with their deliveries. They made sure we had an...
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Relationship, Operations
CrossVue did really well. They knew what they were doing. They executed well because we brought...
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Value
The charges from CrossVue are pretty transparent because they show up on our screens, so we can see...
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Relationship
We met with the people we worked with from CrossVue regularly, so they were pretty involved. They...
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Relationship
Our organization is very new to project management and using Project Management Institute...
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Relationship, Operations
Overall, communication between us, CrossVue, and our ERP vendor has been good. We definitely spend...
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Relationship, Operations
The person we work with at CrossVue is very responsive and checks in fairly regularly. I know that I...
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Relationship, Operations
I wish CrossVue could prevent turnover. It is hard for their industry, but so many people we worked...
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Relationship, Operations
We had some issues with some of CrossVue’s employees, and things were always behind; that caused...
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Relationship, Operations
If CrossVue doesn’t know the answer, they make sure that they find it in Community. They are very...
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Relationship, Operations
We have a very large project plan that is time sensitive, and CrossVue helps us achieve everything...
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Operations
Our biggest issue with CrossVue is that the people who reeled us in didn't necessarily articulate to...
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Operations
My experience with CrossVue’s consultants has been positive. The implementation consultants really...
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Relationship, Operations
As we got closer to our go-live date, CrossVue told us a lot more that certain things weren't in the...
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Operations
CrossVue was a pretty good fit for our organization. The process was good overall. They had some...
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Relationship, Operations
We were very satisfied with the support that we got from CrossVue. The firm had a very heavy hand in...
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Services
We did a pretty rigorous selection process, and once CrossVue was selected, we did everything at the...
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Relationship, Operations
CrossVue had a weak structure in terms of defining the KPIs and measures. I know that they came back...
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Relationship
My advice for others looking at CrossVue would be to make sure they have devoted and committed...
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Operations
CrossVue really tried to bridge discrepancies. But I can't really say that our experience was bad in...
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