Bookmark

CrowdStrike Falcon Platform Commentary
Filtered view: All

Subject Expert
Dan Czech
Chief Insights Officer
KLAS Chief Insights Officer - Dan Czech
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
Sort by:
 Download as Excel

Director

CrowdStrike Falcon Platform has saved us a lot of money, but CrowdStrike is losing their way. I have...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

Director

The price of CrowdStrike Falcon Platform is just too damn high. We have the Complete option for...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

CISO

CrowdStrike did a pretty good job with the onboarding. CrowdStrike Falcon Platform is a really good,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

CrowdStrike is great in terms of support. They are a strategic partner to us. In terms of outcome...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

CIO

CrowdStrike Falcon is great. Our CISO loves it, but the solution is really expensive. That is the...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

CISO

We would absolutely buy CrowdStrike Falcon again. It is very transparent, but it is also super expensive....

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

​