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CrowdStrike Falcon Platform Commentary
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Subject Expert
Jaren Day
Group Director, Insights
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
CrowdStrike Falcon Platform has saved us a lot of money, but CrowdStrike is losing their way. I have...
The price of CrowdStrike Falcon Platform is just too damn high. We have the Complete option for...
CrowdStrike did a pretty good job with the onboarding. CrowdStrike Falcon Platform is a really good,...
CrowdStrike is great in terms of support. They are a strategic partner to us. In terms of outcome...
CrowdStrike Falcon is great. Our CISO loves it, but the solution is really expensive. That is the...
We would absolutely buy CrowdStrike Falcon again. It is very transparent, but it is also super expensive....
We will like CrowdStrike as long as we have them, but we are seeing that we may need to move to...
CrowdStrike Falcon has been incredibly easy to implement and manage for the most part, and we were...
CrowdStrike put a lot of licensing behind storing data in a certain cloud and having to scoop that...
CrowdStrike has some USB-control stuff, and that is great, but they don’t allow people to do...
The CrowdStrike support has been pretty amazing outside of the major event that the vendor had....
CrowdStrike has everything a small or medium business needs in a box without the employees having to...
CrowdStrike has been pretty good about charging. When we added a feature recently, it was a minor...
CrowdStrike is a phenomenal company. They did a very good job when responding to an incident that we...
One challenge with CrowdStrike is that they are very good with visibility at the endpoint, but the...
Commentary Summary
Comment Type Breakout