Datavant Risk Adjustment Solution Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship, Product
Datavant is not super responsive when problems happen, like a provider being mad that Datavant is...
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Relationship
Datavant is very involved at the executive level. We have met their leadership multiple times. They...
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Product
The area of Datavant’s business where they manage chart retrieval for hospitals isn't integrated...
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Loyalty
Datavant has started making acquisitions, like Apixio, and I'm sure that is good for their business....
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Operations
We don’t really need training on Ciox Health Retrospective Risk Adjustment Suite. It is more of a...
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Product
Datavant’s retrieval services just continue to get better. The vendor continues to perform, get...
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Product, Value
The outcome that the product is helping us achieve is successful retrieval for chart review that...
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Value
Datavant’s pricing structure makes it difficult to track overall costs, particularly for retrieval....
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Loyalty
We forecast that the new integrated platform will increase satisfaction.
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Relationship
We have frequent meetings with Datavant's executives. The vendor is flexible and accommodating for...
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Product, Value
The solution is helping us achieve more accurate and complete data capture.
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Relationship
We have not been impacted by the vendor's acquisition. I know that the vendor has talked about how...
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Loyalty
Some potentially impactful capabilities Datavant has delivered are their new AI coding solutions....
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Relationship
Datavant has a new CEO who has connected with customers to chat about different things and to see...
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Operations
Datavant is trying to deliver new technology. I have been to some meetings with their implementation...
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Relationship
In the last year, our Datavant support has changed hands on several separate occasions with both our...
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Loyalty, Product, Value
Ciox Health Retrospective Risk Adjustment Suite is a necessary evil. I wouldn't recommend the...
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Value
Datavant charges for every little thing. We have tiered pricing with them, and we have a population...
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Product, Value
Our retrieval volume is very large, and over the course of the last year, we have sent hundreds of...
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Product
We would like to see more details in Ciox Health Retrospective Risk Adjustment Suite. We have a hard...
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Relationship, Operations
Datavant seems to have a lot of issues with their implementations of Ciox Health Retrospective Risk...
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Relationship, Product
We have had issues with how Datavant handles our data once we send it over. They have grouping...
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Relationship
Datavant is pretty open to our feedback. Whenever we have struggles or issues with them, Datavant is...
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Relationship, Product
Datavant has helped us with our RADV. They also help us with our retrospective-procurement campaign....
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Relationship
Datavant is good at letting us know when they are developing new technologies or services. They are...
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Relationship
Over the several years we have been with the vendor, we have seen them go through a variety of...
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Relationship
Datavant keeps their promises the majority of the time. In our processes today with invoicing,...
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Product
There are some workarounds that we have to do with how the system is set up, and the vendor's...
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Relationship
Datavant hasn't been very forthcoming about platform changes and what we can expect. At one point,...
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Product
Our priorities are to have accurate coding reviews and complete chart retrieval. Those are our top...
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Product
The retrieval and coding from using the system help us ensure we have complete and accurate coding...
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Loyalty, Relationship
Datavant’s acquisition of Apixio's products has had a negative impact through a shift in Datavant's...
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Product
There is a report that we always get from Datavant after each project. That report has been really...
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Relationship, Value
With Datavant, ease of communication drives satisfaction. We get fast responses from the vendor's...
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Loyalty, Value
The number-one reason the system isn't part of our long-term plans is its cost. It is getting too...
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Loyalty
Overall, Datavant does a good job. There are some things that have been ongoing issues that we can't...
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Product
There are some things that could improve with Datavant. Datavant could definitely tighten up...
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Relationship
Datavant doesn’t really keep their promises, but they are always making good faith efforts. They are...
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Relationship, Product
There have been no issues with Datavant's ability to deliver new technology that meets our needs. We...
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Value
Datavant does not avoid charging for every little thing. They are in the business to make money. So...
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Relationship, Product
There haven't been any issues with Datavant's solution, so they haven't had to alert us about any...
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Relationship
We give Datavant a list, and they provide us what we ask for. They are willing to work with us to...
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Operations
Datavant has ongoing training and is always very good about keeping us informed about that. As they...
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Value
Datavant charges a little higher than some other folks. We switched to offshore services, and the...
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Value
Datavant doesn’t avoid charging for every little thing, and we are trying to change that with them....
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Value
Our satisfaction with the integration has to do with the fact that the vendor’s pricing is...
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Product
The outcome that the vendor is helping us achieve is just medical record retrieval. And then, with...
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Loyalty, Relationship
The vendor has a road map of how we digitize our work. They are uniquely positioned to have a...
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Loyalty
We had a meeting with Datavant about Apixio. The vendor is excited about things, and they are...
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