Datavant Risk Adjustment Solution Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship
Datavant is pretty open to our feedback. Whenever we have struggles or issues with them, Datavant is...
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Relationship, Product
Datavant has helped us with our RADV. They also help us with our retrospective-procurement campaign....
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Relationship
Datavant is good at letting us know when they are developing new technologies or services. They are...
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Relationship
Over the several years we have been with the vendor, we have seen them go through a variety of...
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Relationship
Datavant keeps their promises the majority of the time. In our processes today with invoicing,...
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Product
There are some workarounds that we have to do with how the system is set up, and the vendor's...
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Relationship
Datavant hasn't been very forthcoming about platform changes and what we can expect. At one point,...
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Product
Our priorities are to have accurate coding reviews and complete chart retrieval. Those are our top...
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Product
The retrieval and coding from using the system help us ensure we have complete and accurate coding...
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Loyalty, Relationship
Datavant’s acquisition of Apixio's products has had a negative impact through a shift in Datavant's...
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Product
There is a report that we always get from Datavant after each project. That report has been really...
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Relationship, Value
With Datavant, ease of communication drives satisfaction. We get fast responses from the vendor's...
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Loyalty, Value
The number-one reason the system isn't part of our long-term plans is its cost. It is getting too...
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Loyalty
Overall, Datavant does a good job. There are some things that have been ongoing issues that we can't...
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Product
There are some things that could improve with Datavant. Datavant could definitely tighten up...
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Relationship
Datavant doesn’t really keep their promises, but they are always making good faith efforts. They are...
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Relationship, Product
There have been no issues with Datavant's ability to deliver new technology that meets our needs. We...
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Value
Datavant does not avoid charging for every little thing. They are in the business to make money. So...
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Relationship, Product
There haven't been any issues with Datavant's solution, so they haven't had to alert us about any...
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Relationship
We give Datavant a list, and they provide us what we ask for. They are willing to work with us to...
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Operations
Datavant has ongoing training and is always very good about keeping us informed about that. As they...
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Value
Datavant charges a little higher than some other folks. We switched to offshore services, and the...
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Value
Datavant doesn’t avoid charging for every little thing, and we are trying to change that with them....
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Value
Our satisfaction with the integration has to do with the fact that the vendor’s pricing is...
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Product
The outcome that the vendor is helping us achieve is just medical record retrieval. And then, with...
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Loyalty, Relationship
The vendor has a road map of how we digitize our work. They are uniquely positioned to have a...
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Loyalty
We had a meeting with Datavant about Apixio. The vendor is excited about things, and they are...
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Relationship
The vendor tries to understand what we need as we grow. With Datavant, we have a main account...
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Culture
Datavant has flexibility on pricing in their pricing philosophy. Datavant is working on different...
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Product, Value
The solution lets us collect charts that we need to audit and helps us ensure that we have...
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Relationship
The vendor tries to keep their promises. I was probably more sour about Datavant in previous years,...
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Product, Value
Datavant could improve by doing higher retrieval rates, but I have seen a precipitous increase. They...
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Value
Datavant has been pretty good at driving tangible outcomes, and we have received our money's worth...
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Product
We use Datavant Risk Adjustment Solution for chart retrieval, and there are really two dimensions to...
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Product
I like that the portal is user friendly. What makes it user friendly is the format and the headers....
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Product
Upgrades could be much better. I say that because it seems to me like whenever there are upgrades,...
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Culture, Relationship
Datavant doesn't keep promises. I say they don't keep promises because their reports are...
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Relationship, Product
The product doesn't support our interoperability goals well because of how our projects function...
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Relationship
I have a contact person that I directly call at Datavant. I am one of those people who needs a name...
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Loyalty, Relationship, Product
With Datavant Risk Adjustment Solution being a newer product, the more people the vendor can get to...
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Relationship, Product
In all honesty, there are some days that the product is very laggy and doesn't do what it is...
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