Datavant Risk Adjustment Solution Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Relationship
We give Datavant a list, and they provide us what we ask for. They are willing to work with us to...
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Operations
Datavant has ongoing training and is always very good about keeping us informed about that. As they...
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Value
Datavant charges a little higher than some other folks. We switched to offshore services, and the...
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Value
Datavant doesn’t avoid charging for every little thing, and we are trying to change that with them....
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Value
Our satisfaction with the integration has to do with the fact that the vendor’s pricing is...
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Product
The outcome that the vendor is helping us achieve is just medical record retrieval. And then, with...
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Loyalty, Relationship
The vendor has a road map of how we digitize our work. They are uniquely positioned to have a...
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Loyalty
We had a meeting with Datavant about Apixio. The vendor is excited about things, and they are...
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Relationship
The vendor tries to understand what we need as we grow. With Datavant, we have a main account...
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Culture
Datavant has flexibility on pricing in their pricing philosophy. Datavant is working on different...
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Product, Value
The solution lets us collect charts that we need to audit and helps us ensure that we have...
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Relationship
The vendor tries to keep their promises. I was probably more sour about Datavant in previous years,...
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Product, Value
Datavant could improve by doing higher retrieval rates, but I have seen a precipitous increase. They...
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Value
Datavant has been pretty good at driving tangible outcomes, and we have received our money's worth...
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Product
We use Datavant Risk Adjustment Solution for chart retrieval, and there are really two dimensions to...
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Product
I like that the portal is user friendly. What makes it user friendly is the format and the headers....
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Product
Upgrades could be much better. I say that because it seems to me like whenever there are upgrades,...
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Culture, Relationship
Datavant doesn't keep promises. I say they don't keep promises because their reports are...
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Relationship, Product
The product doesn't support our interoperability goals well because of how our projects function...
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Relationship
I have a contact person that I directly call at Datavant. I am one of those people who needs a name...
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Loyalty, Relationship, Product
With Datavant Risk Adjustment Solution being a newer product, the more people the vendor can get to...
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Relationship, Product
In all honesty, there are some days that the product is very laggy and doesn't do what it is...
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Relationship, Operations, Product
To improve, the vendor just needs to focus on coding accuracy and completeness. They can improve by...
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Loyalty
One of the outcomes that we have seen from the product has been the retrieval of charts for members...
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Culture
Sometimes, the vendor keeps their promises. However, we will go into a contract with them that has...
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Culture, Value
We get a positive ROI from the product, but we are still trying to understand why that ROI isn't as...
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Product
The product is working. It retrieves things. I know we have lower retrieval rates than we would...
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Product
I would like to see better innovation with chart retrieval from the vendor. That process needs to be...
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Operations
We don't get a lot of training from the vendor, but we don't need a lot of training from them. I...
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Product
The Datavant system that I have to work in for chart retrieval or looking for stuff is so user...
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Relationship
Datavant's persistence really pays off. They also are consistent with results, are consistent with...
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Operations
Regarding implementation services, I won't say that Datavant is perfect, but they have been really...
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Relationship
We have had a relationship with Ciox Health for a long time. We have always had a really good...
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Relationship
Ciox Health could improve by being a better partner when we have issues with charts. They could...
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