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ORBIS (Global)(Central Europe) Commentary
Filtered view: (France)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Manager

Product

We are relatively autonomous in terms of interoperability, and many things run smoothly on a daily...

Unrated
Sep 2025

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Manager

Loyalty

I wouldn’t recommend ORBIS. I would tell others looking at this system to wait; it isn't the time to...

Unrated
Sep 2025

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Manager

Relationship

Things with Dedalus haven’t been great. We aren't very happy. Things haven’t changed much since last...

Unrated
Sep 2025

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Manager

Loyalty, Relationship, Product

There are some regulatory nonconformities in the solution, but those have been going on for a long...

Unrated
Sep 2025

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Manager

Culture, Relationship

What makes things very difficult for us is that we would have loved to have had a hosting provider,...

Unrated
Sep 2025

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Manager

Value

Dedalus charges us a lot, and it is getting worse. We received several invoices where they were...

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Sep 2025

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Manager

Relationship

Dedalus’ support varies depending on the major issues the vendor is dealing with at the time. We are...

Unrated
Sep 2025

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Manager

Loyalty

ORBIS is part of our long-term plans in the current situation, though I won't hide the fact that we...

Unrated
Sep 2025

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Manager

Relationship, Operations

We don’t get answers from sales representatives anymore to provide updates on new services, so that...

Unrated
Sep 2025

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