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Deloitte Data & Analytics Services Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
On the strategy side, Deloitte has exceeded expectations. That team was phenomenal. They brought in...
On the development side, Deloitte only met expectations, because from a technology perspective,...
I would buy these services from Deloitte again. They did a good job. We have high expectations...
I try not to grade everything at the high end. There's always something that anybody can do better....
The anticipated or expected outcomes with Deloitte were better access to data for fact-based...
The project we’re doing with Deloitte has been one of the smoother projects that we've run, and...
One of the reasons we've been working so closely with Deloitte is that they're helping our leaders...
The Deloitte team that we have has a great understanding of Workday, the data associated with it, as...
We have a number of initiatives going on with Deloitte, and at times they work in their silos. So,...
Commentary Summary
Comment Type Breakout