Deloitte Digital Transformation Consulting Commentary
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Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
 
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User Commentary

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Director

Loyalty, Services, Value

If budget were out of the picture and if decisions were purely based on quality and relationships, I...

Dec 2024
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Director

Loyalty, Relationship, Operations, Value

With Deloitte, we have had improved customer experiences and improved value. We have learned so much...

Dec 2024
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Director

Operations

If we do everything the way that we should do it, Deloitte can really guide us strategically. But if...

Dec 2024
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Director

Relationship

We don’t need too much executive involvement, but if we do need it, the executives are very...

Dec 2024
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VP/Other Executive

Loyalty

We chose Deloitte because we felt like their proposal showed that they listened to our needs. They...

Jun 2024
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VP/Other Executive

Value

I don't know whether this is specific to Deloitte, but I think the cost of using third-party...

Jun 2024
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VP/Other Executive

Relationship

Deloitte was very hands on. We talked and texted regularly with them. We would call them a partner....

Jun 2024
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VP/Other Executive

Loyalty

The deliverables were very actionable. A lot of our conversations focused on the digital front door...

Jun 2024
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VP/Other Executive

Relationship

I would use Deloitte again, and not just on the same program. I have had the opportunity to partner...

Jun 2024
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VP/Other Executive

Loyalty, Relationship, Operations

The launch went beautifully. Deloitte did a tremendous job orchestrating and coordinating things,...

Jun 2024
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VP/Other Executive

Relationship

Deloitte’s insights were very powerful for us. The firm had expertise in the domain and could get...

Jun 2024
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VP/Other Executive

Relationship

Deloitte is very hands on. We have a long-standing relationship with Deloitte, so they have always...

Jun 2024
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VP/Other Executive

Relationship

As with anything as huge as this project, I am a firm believer that we start with experience and...

Jun 2024
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VP/Other Executive

Relationship

Partners like Deloitte can be beneficial to any organization. Things evolve and change. I'm sure the...

Jun 2024
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VP/Other Executive

Relationship

Deloitte has been a trusted partner for our organization, specifically with our IT function, for a...

Jun 2024
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VP/Other Executive

Relationship, Operations

A top score seems like perfection, and I don't think anyone has reached perfection in anything. But...

Jun 2024
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Director

Relationship

Deloitte has encouraged us and pushed us to think about things differently and to bring a standard....

Jun 2024
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Director

Value

Deloitte charges a ton up front so they don't have to charge us for every little thing. The only...

Jun 2024
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Director

Relationship

The firm has great teams. I appreciate that we have been very clear with them, especially on where...

Jun 2024
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Director

Relationship

For those places where we have found surprises, like when we have been working with new products,...

Jun 2024
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Director

Relationship

The way that they structure their projects, Deloitte is not the cheapest partner to work with, but...

Jun 2024
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Analyst/Coordinator

Relationship, Value

The firm is very responsive to us. We have a good partnership. In terms of getting our money's...

Apr 2024
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Analyst/Coordinator

Relationship

Deloitte does a lot of work for us, and a lot of the resources have been with us for quite a while,...

Apr 2024
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