Deloitte Digital Transformation Consulting Commentary
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Subject Expert
Warren Whitford
VP of Engagement
Commentary Summary
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User Commentary
Operations, Value
Our project with Deloitte allowed us to bring together a great patient experience and create an...
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Loyalty, Services
Deloitte was very experienced. We went through a very strong selection process to make sure that...
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Relationship, Services
Deloitte is great. The time a firm spends outside of the billable hours is as important as what they...
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Relationship
Deloitte’s deliverables were very actionable. There were a lot of good ways of thinking about the...
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Operations
Deloitte did such a good job in the previous project we hired them for that we extended our contract...
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Relationship
Deloitte is really good at having our long-term interests at heart. Across all of the products and...
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Relationship, Operations
From the get-go of our first engagement with Deloitte, they really knocked it out of the park. I...
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Loyalty, Services, Value
If budget were out of the picture and if decisions were purely based on quality and relationships, I...
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Loyalty, Relationship, Operations, Value
With Deloitte, we have had improved customer experiences and improved value. We have learned so much...
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Operations
If we do everything the way that we should do it, Deloitte can really guide us strategically. But if...
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Relationship
We don’t need too much executive involvement, but if we do need it, the executives are very...
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Loyalty
We chose Deloitte because we felt like their proposal showed that they listened to our needs. They...
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Value
I don't know whether this is specific to Deloitte, but I think the cost of using third-party...
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Relationship
Deloitte was very hands on. We talked and texted regularly with them. We would call them a partner....
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Loyalty
The deliverables were very actionable. A lot of our conversations focused on the digital front door...
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Relationship
I would use Deloitte again, and not just on the same program. I have had the opportunity to partner...
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Loyalty, Relationship, Operations
The launch went beautifully. Deloitte did a tremendous job orchestrating and coordinating things,...
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Relationship
Deloitte’s insights were very powerful for us. The firm had expertise in the domain and could get...
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Relationship
Deloitte is very hands on. We have a long-standing relationship with Deloitte, so they have always...
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Relationship
As with anything as huge as this project, I am a firm believer that we start with experience and...
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Relationship
Partners like Deloitte can be beneficial to any organization. Things evolve and change. I'm sure the...
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Relationship
Deloitte has been a trusted partner for our organization, specifically with our IT function, for a...
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Relationship, Operations
A top score seems like perfection, and I don't think anyone has reached perfection in anything. But...
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