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Deloitte EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Performance details

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VP/Other Executive

Relationship, Operations

This was probably one of the most successful engagements we have had with Deloitte. Deloitte knows...

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Nov 2025

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VP/Other Executive

Loyalty

An opportunity for Deloitte to further innovate is AI. The firm's service is not sustainable...

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Nov 2025

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VP/Other Executive

Relationship, Operations, Services

We had some questions come up after external performance results were released, and our team wanted...

Unrated
Nov 2025

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VP/Other Executive

Value

In general, we have a fixed-pricing model, and Deloitte honors that. If we need things, the firm...

Unrated
Nov 2025

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VP/Other Executive

Operations, Services

Our systems are very old, and it is hard to put things into the old systems. The issue wasn't that...

Unrated
Oct 2025

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VP/Other Executive

Relationship

Deloitte may have met my expectations, but they didn't exceed them. Most of the time, Deloitte...

Unrated
Oct 2025

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VP/Other Executive

Relationship

My advice for someone considering Deloitte is that if they need people who can actually do the...

Unrated
Oct 2025

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Director

Value

Deloitte charges us for everything that they need to charge us for, but they work with us on...

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Aug 2025

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Director

Loyalty, Relationship

Partnership is a big deal. Not every organization treats firms as a partner. Some organizations just...

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Aug 2025

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VP/Other Executive

Loyalty, Relationship

We have worked with Deloitte in the past, so we definitely have some synergy with them. They are a...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Operations

One of Deloitte’s strengths is their depth and skill to bring in other folks off the bench who...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Operations, Services

One of the key outcomes with Deloitte was successfully implementing the system and getting back to...

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Jul 2025

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VP/Other Executive

Relationship, Services

Deloitte’s front end and their knowledge of the back end were good. However, I wish they had done...

Unrated
Jul 2025

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VP/Other Executive

Operations, Value

This project was more of a planning project, so Deloitte wasn’t really there to drive an actual...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Operations

Deloitte brought good content knowledge to the table. For the optimization, I think Deloitte...

Unrated
Jul 2025

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Chief Innovation Officer

Relationship, Services

Deloitte has in-depth expertise in the revenue cycle. They have excellent market knowledge in terms...

Unrated
Jul 2025

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Chief Innovation Officer

Relationship

Our executive leadership teams have been very complimentary of the work Deloitte has done and...

Unrated
Jul 2025

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VP/Other Executive

Relationship

Deloitte is very proactive and strategic. They bring industry insights, and they understand and know...

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Jul 2025

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VP/Other Executive

Relationship, Services

Deloitte can look at and audit a sample of accounts to identify optimization opportunities. That has...

Unrated
Jul 2025

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VP/Other Executive

Relationship, Operations

Deloitte’s consultants are all of the highest caliber. With our project in particular, we didn't...

Unrated
May 2025

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VP/Other Executive

Relationship, Operations

As the project wrapped up with Deloitte, it wasn't as if we were working on the project and...

Unrated
May 2025

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VP/Other Executive

Loyalty, Relationship

We looked at a few other firms. At the time, Deloitte seemed to have the most in-depth understanding...

Unrated
May 2025

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VP/Other Executive

Loyalty

We chose Deloitte because of our experience with them; they have a proven track record, and we have...

Unrated
May 2025

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VP/Other Executive

Loyalty, Relationship

Deloitte has projected some big numbers in terms of margin improvements and revenue lift for the...

Unrated
May 2025

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VP/Other Executive

Relationship, Operations

We had to bring in the Deloitte executive team a couple of times to reset expectations and...

Unrated
May 2025

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