Deloitte EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Relationship, Value
Deloitte was very clear in their statement of work about what deliverables they would provide, and...
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Loyalty, Relationship
Overall, Deloitte has been great to work with. I really appreciate the industry expertise and the...
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Relationship, Operations
Deloitte does a very good job of introducing us to the AI tools that are available. Our internal...
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Relationship, Operations, Value
Deloitte has done some good, focused work on how to change some of our language and communication to...
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Relationship, Services
What could help bring Deloitte's partnership rating higher is more assistance in the digital space....
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Loyalty
I was very involved in the creation of our contract with Deloitte. We did a scope assessment. I...
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Relationship, Operations
We were on a tight schedule to get our Epic system configured and to build changes in certain areas,...
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Operations
The Deloitte consultants were really good. I would say they were strong for the most part.
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Relationship, Operations
Some of the workstreams we were trying to deliver on with Deloitte took longer than expected, such...
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Relationship, Operations
This was probably one of the most successful engagements we have had with Deloitte. Deloitte knows...
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Loyalty
An opportunity for Deloitte to further innovate is AI. The firm's service is not sustainable...
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Relationship, Operations, Services
We had some questions come up after external performance results were released, and our team wanted...
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Value
In general, we have a fixed-pricing model, and Deloitte honors that. If we need things, the firm...
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Operations, Services
Our systems are very old, and it is hard to put things into the old systems. The issue wasn't that...
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Relationship
Deloitte may have met my expectations, but they didn't exceed them. Most of the time, Deloitte...
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Relationship
My advice for someone considering Deloitte is that if they need people who can actually do the...
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Value
Deloitte charges us for everything that they need to charge us for, but they work with us on...
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Loyalty, Relationship
Partnership is a big deal. Not every organization treats firms as a partner. Some organizations just...
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Loyalty, Relationship
We have worked with Deloitte in the past, so we definitely have some synergy with them. They are a...
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Relationship, Operations
One of Deloitte’s strengths is their depth and skill to bring in other folks off the bench who...
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Relationship, Operations, Services
One of the key outcomes with Deloitte was successfully implementing the system and getting back to...
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Relationship, Services
Deloitte’s front end and their knowledge of the back end were good. However, I wish they had done...
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Operations, Value
This project was more of a planning project, so Deloitte wasn’t really there to drive an actual...
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Relationship, Operations
Deloitte brought good content knowledge to the table. For the optimization, I think Deloitte...
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Commentary Summary
Comment Type Breakout