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Deloitte HIT Core Clinical Implementation Leadership Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Deloitte is very expensive, and I don't feel like we've gotten what we paid for. Based on the amount...
Deloitte wrote a long proposal with a lot of deliverables, but most of the deliverables ended up...
For this project, we haven't been fortunate with the depth and knowledge of Deloitte's people, and...
For some of us on the project, Deloitte wasn't our choice. We tried to make the best of the...
Initially, we spent a whole lot of effort on planning meetings, working on slides, and reviewing...
Deloitte needs to be more focused on the division of work and making sure tasks get done by their...
Deloitte will drive an outcome. It may not be the one we want, but they will drive an outcome.
The company is very experienced. Some of the individuals aren't as experienced, but that is part of...
I really don't like Deloitte's model, but they don't charge for every little thing.
Commentary Summary
Comment Type Breakout