Amion Physician Scheduling Commentary
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Subject Expert
Mark Allphin
VP of Engagement
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User Commentary
Product
Amion Physician Scheduling is a good scheduling solution for physicians. They all seem to like it...
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Relationship, Operations
Doximity worked closely with us to get things up and running because we were integrating with our...
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Operations, Product
Doximity has Amion Academy, where we can watch videos on how things work and how to complete...
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Relationship
Sometimes, the support for Amion Physician Scheduling is a little confusing because it depends on...
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Relationship, Operations
Doximity is very helpful. I have several meetings a week with them, especially when we're in an...
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Loyalty, Product
Doximity is developing a new platform, and we haven't really seen it yet. We have a very large...
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Relationship
I would tell Doximity’s executive leadership team that the overall experience with them has been...
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Value
Other vendors would charge us a lot more money for similar solutions, so I rate getting our money’s...
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Relationship
I would tell others that Doximity is a great company to work with. They're very responsive to any...
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Operations
I rate the vendor's training low because there is none. We basically get the software. Most people...
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Loyalty, Relationship
I don't ever have any issues with Doximity regarding their vision or road map. We meet with them...
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Loyalty, Product
My recommendation would be that if an organization needs something for on-call work that’s pretty...
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Relationship
Doximity's customer service is top notch. That is their main selling point. Doximity is always very...
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Value
The software hasn't really been enhanced in a long time. While we have an enterprise account, the...
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Product
Amion Physician Scheduling is old. It's like Minesweeper for call schedules. Amion Physician...
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Loyalty
I'm not sure whether I would buy Amion Physician Scheduling again. That is mainly because Doximity...
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Loyalty, Product
My only complaint is that Amion Physician Scheduling is a little antiquated. Its visuals are a...
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Relationship
Doximity's technical support could use some improvement. We've given them that feedback. The...
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Product
Amion Physician Scheduling is great. The integration is especially huge. The ability to keep the...
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Loyalty
Amion Physician Scheduling may be part of our long-term plans. There is potential to move to UKG's...
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Relationship
The relationship with Doximity is really great. Our business relations manager is fantastic. We've...
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Product
Amion Physician Scheduling doesn’t really have that much of a reporting interface for us, so it's...
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Operations
In the past, there was not really much training material. Doximity has changed that up a bit more,...
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Relationship
Doximity tries to partner with us on some custom stuff. There are certain things that are needed,...
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Relationship
Doximity didn't realize that when a hospital goes down, they need to be available after hours. We...
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Product
The functionality doesn’t really meet all our needs. We've had issues with split shifts. Most stuff...
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Relationship
Doximity has programs that we can sign up for that are free. They have those on a weekly basis for...
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Relationship
The partnership is good. The client representatives really stay in contact with me. If I have any...
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Loyalty
The solution has old architecture. It was really a homegrown product. When we call in to support,...
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Relationship
The vendor doesn't have so much as a portal for support. They work off an email basis, which is a...
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Operations
Doximity does a really good job with training. They combine online training with what we call office...
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Loyalty, Product
There are a few shortcomings to the solution, like the user interface and the inability for multiple...
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Loyalty, Operations, Product
There were two key drivers to choosing Dominity. The first driver was that we got a great deal. The...
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Relationship
Doximity's support is very good. We use a support ticket entry system. The vendor is very prompt,...
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Loyalty, Product
There is a classic version of the solution, and Doximity just developed their next generation, and...
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Loyalty
If we can switch to doing scheduling through our EHR vendor instead of with Doximity, we probably...
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Product
If I were making the decision, I would probably choose QGenda over Doximity. Amion Physician...
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Value
Amion Physician Scheduling is a little overpriced, but Doximity isn’t constantly upping or changing...
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Operations
We had a huge push for training, and we had somebody from Doximity who was incredibly effective and...
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Relationship
Doximity’s support is good, but it's just not super fast. There are sometimes delays in responsiveness....
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Loyalty
Doximity has been talking about a next-generation solution for years, and we've not gotten it. Also,...
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Operations, Product, Value
It takes a lot of work on our part to make Amion Physician Scheduling worthwhile. I get that there...
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Product
I like the simplicity of Amion Physician Scheduling. It is pretty straightforward and simple because...
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Operations, Product
I like how easily Amion Physician Scheduling integrates into our EHR. Prior to me starting this...
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Relationship, Product
Doximity just needs to improve their development to keep up with the fast pace of changing...
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Operations, Product
I went to a seminar a while ago where an organization did a really nice presentation of how they...
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Operations
Doximity is very well organized. They're very transparent, easy to work with, and really good at...
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Loyalty
I don't know whether Amion Physician Scheduling is part of our long-term plans. Technology changes...
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Operations
Doximity is quick to point everyone to their training materials online, so there isn't as much...
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Loyalty, Relationship, Product
The product is what it is. It isn't necessarily something that the vendor partners with us on. They...
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Loyalty, Product
We just moved to the Amion Next platform, and one piece that is missing is the ability for us to run...
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Product
Doximity's tool is flexible. It isn't specific to a certain clinical area, so we can use it in...
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Relationship
The support people are pretty quick to get back to us.
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Loyalty, Relationship
Amion Academy has been a great tool for training. Doximity has great support, and the...
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Relationship
I appreciate Doximity's support. I meet regularly with some support people, and I can bounce off any...
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Value
From what I can tell, Doximity is transparent about everything. In talking with my team and others...
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Loyalty, Product
The system still needs some updates, and the vendor is working on them. Right now, even though they...
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Relationship
I have no complaints with the partnership. Doximity is very open to feedback and actively solicits...
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Relationship
Occasionally, there are things that only the founder knows how to do, and that is a bit of a failure...
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Loyalty, Product
This platform is really big for us, and we have had very few interruptions to service. When our...
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Loyalty, Relationship, Product
I am very happy with the product overall. There are little things, like the system needing updates...
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Operations
Doximity is updating the entire system, so training will improve with it. They currently have pretty...
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Product
I'm constantly recommending the solution. We can do the same thing with it that we do with other...
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Culture, Value
We were able to work with Doximity to come up with a licensing situation and package that works well...
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Product, Value
The integration with our EHR and Amion Physician Scheduling is amazing. When we were doing it, we...
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Operations
I have heard great things about the training that the vendor is offering now. They respond really...
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Product, Value
Doximity is easy to work with. We have a lot of integration with other scheduling programs that are...
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Relationship
Doximity is constantly looking for great solutions, and they are willing to work to see what we...
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Relationship
Doximity is really good at listening to us.
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Operations
I didn't really hear anybody complaining about the training program from Doximity, but I wouldn’t...
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Product
There is a lot about Amion Physician Scheduling that we would love to be different. The solution is...
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Loyalty, Relationship
I think Doximity is about to come out with a new platform, and I feel like as soon as they do, they...
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Loyalty, Product
We use Amion Physician Scheduling for our code alerts. It will get better with the next innovation...
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Operations, Product
We can't implement Amion Physician Scheduling into our EHR the way people use it. If we could drill...
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Value
With Amion Physician Scheduling, we get a lot for the amount of money that they charge us. Doximity...
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Product
I used Amion Physician Scheduling at a previous organization and was so impressed with the...
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Relationship
One thing I have been really happy with since we switched over to an enterprise-wide product is that...
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Operations, Product
Some of the modules that show up at the top of the editing calendar are not as user-friendly for a...
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Product
If I were talking to someone who was buying the product for the first time, I would tell them to...
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Relationship
The service Amion provides is great. I rarely have to escalate an issue that is not getting...
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Operations, Product
I really wish that Amion would provide more one-on-one training. That would be helpful. They rely on...
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Relationship
Amion Physician Scheduling just suits our needs. It is everything that our organization needs. I...
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Relationship, Product
We haven't had a lot of problems, but Amion has been really good about letting us know about...
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Product
Amion could improve their reporting. It would be great if they could add more features to the...
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Relationship
Amion’s customer service people are very supportive. Once I raise a ticket, they respond very...
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Commentary Summary
Comment Type Breakout