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Amion Physician Scheduling Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

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User Commentary

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Analyst/Coordinator

The interface in Amion Physician Scheduling is a little old and clunky. It is quirky, and it takes a...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Doximity has a nice online training for Amion Physician Scheduling, and we can search through it to...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

In general, Amion Physician Scheduling is functioning just as we want. It fits our needs, and it...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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CMIO

Doximity is very responsive. Amion Physician Scheduling has a lot of capabilities and flexibility....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CMIO

An opportunity with Doximity's training is to have more tutorial videos and other things. They have...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

We got a great initial deal with Doximity, and they have been willing to honor our initial contract...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Analyst/Coordinator

Doximity is building out an entirely new user interface, so they are playing catch-up there....

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

We brought Amion Physician Scheduling in as a pilot, and it was remarkable. It is of great value. We...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

One of the biggest benefits of the solution is being able to have all of the on-call schedules in...

Comment Tone Positive
Pillars Loyalty, Product, Value
Evaluation Unrated

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Manager

I find Amion Physician Scheduling easy to use, and for what I use the system for on a day-to-day...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

Doximity has a relatively new cloud-based access, so we don't have to have software downloaded at...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Years ago, we were a lot less satisfied, especially before Doximity acquired Amion. There have been...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

Doximity is really quick to answer questions. Whenever I send requests for help, they're always...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The vendor has an online training program that I've only kind of used a little bit, but it's been...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Anytime we reach out to Doximity, we contact our client success representative. They put in tickets...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Doximity is working on some stuff to improve and get to where we need them to be. I know one of our...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Manager

We've asked Doximity a couple of times about giving other users the ability to add and remove users...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Doximity has been very responsive. We set up meetings with them, and anytime issues come up, they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We've been using Amion Physician Scheduling for a long time. Recently, the vendor upgraded to a...

Comment Tone Positive
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Manager

Amion Physician Scheduling is a good scheduling solution for physicians. They all seem to like it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Doximity worked closely with us to get things up and running because we were integrating with our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Doximity has Amion Academy, where we can watch videos on how things work and how to complete...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

Sometimes, the support for Amion Physician Scheduling is a little confusing because it depends on...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Doximity is very helpful. I have several meetings a week with them, especially when we're in an...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Doximity is developing a new platform, and we haven't really seen it yet. We have a very large...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

I would tell Doximity’s executive leadership team that the overall experience with them has been...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Other vendors would charge us a lot more money for similar solutions, so I rate getting our money’s...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

I would tell others that Doximity is a great company to work with. They're very responsive to any...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I rate the vendor's training low because there is none. We basically get the software. Most people...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I don't ever have any issues with Doximity regarding their vision or road map. We meet with them...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

My recommendation would be that if an organization needs something for on-call work that’s pretty...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

Doximity's customer service is top notch. That is their main selling point. Doximity is always very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The software hasn't really been enhanced in a long time. While we have an enterprise account, the...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Amion Physician Scheduling is old. It's like Minesweeper for call schedules. Amion Physician...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I'm not sure whether I would buy Amion Physician Scheduling again. That is mainly because Doximity...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

My only complaint is that Amion Physician Scheduling is a little antiquated. Its visuals are a...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Doximity's technical support could use some improvement. We've given them that feedback. The...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Amion Physician Scheduling is great. The integration is especially huge. The ability to keep the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Amion Physician Scheduling may be part of our long-term plans. There is potential to move to UKG's...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

The relationship with Doximity is really great. Our business relations manager is fantastic. We've...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Amion Physician Scheduling doesn’t really have that much of a reporting interface for us, so it's...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

In the past, there was not really much training material. Doximity has changed that up a bit more,...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

Doximity tries to partner with us on some custom stuff. There are certain things that are needed,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Doximity didn't realize that when a hospital goes down, they need to be available after hours. We...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The functionality doesn’t really meet all our needs. We've had issues with split shifts. Most stuff...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

Doximity has programs that we can sign up for that are free. They have those on a weekly basis for...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The partnership is good. The client representatives really stay in contact with me. If I have any...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The solution has old architecture. It was really a homegrown product. When we call in to support,...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Analyst/Coordinator

The vendor doesn't have so much as a portal for support. They work off an email basis, which is a...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Doximity does a really good job with training. They combine online training with what we call office...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

There are a few shortcomings to the solution, like the user interface and the inability for multiple...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

There were two key drivers to choosing Dominity. The first driver was that we got a great deal. The...

Comment Tone Positive
Pillars Loyalty, Operations, Product
Evaluation Unrated

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Manager

Doximity's support is very good. We use a support ticket entry system. The vendor is very prompt,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

There is a classic version of the solution, and Doximity just developed their next generation, and...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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CMO

If we can switch to doing scheduling through our EHR vendor instead of with Doximity, we probably...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CMO

If I were making the decision, I would probably choose QGenda over Doximity. Amion Physician...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CMO

Amion Physician Scheduling is a little overpriced, but Doximity isn’t constantly upping or changing...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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CMO

We had a huge push for training, and we had somebody from Doximity who was incredibly effective and...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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CMO

Doximity’s support is good, but it's just not super fast. There are sometimes delays in responsiveness....

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CMO

Doximity has been talking about a next-generation solution for years, and we've not gotten it. Also,...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CMO

It takes a lot of work on our part to make Amion Physician Scheduling worthwhile. I get that there...

Comment Tone Negative
Pillars Operations, Product, Value
Evaluation Unrated

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VP/Other Executive

I like the simplicity of Amion Physician Scheduling. It is pretty straightforward and simple because...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

I like how easily Amion Physician Scheduling integrates into our EHR. Prior to me starting this...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

Doximity just needs to improve their development to keep up with the fast pace of changing...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

I went to a seminar a while ago where an organization did a really nice presentation of how they...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

Doximity is very well organized. They're very transparent, easy to work with, and really good at...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

I don't know whether Amion Physician Scheduling is part of our long-term plans. Technology changes...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

Doximity is quick to point everyone to their training materials online, so there isn't as much...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

The product is what it is. It isn't necessarily something that the vendor partners with us on. They...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

We just moved to the Amion Next platform, and one piece that is missing is the ability for us to run...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

Doximity's tool is flexible. It isn't specific to a certain clinical area, so we can use it in...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

The support people are pretty quick to get back to us.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Amion Academy has been a great tool for training. Doximity has great support, and the...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

I appreciate Doximity's support. I meet regularly with some support people, and I can bounce off any...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

From what I can tell, Doximity is transparent about everything. In talking with my team and others...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

The system still needs some updates, and the vendor is working on them. Right now, even though they...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

I have no complaints with the partnership. Doximity is very open to feedback and actively solicits...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Occasionally, there are things that only the founder knows how to do, and that is a bit of a failure...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

This platform is really big for us, and we have had very few interruptions to service. When our...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

I am very happy with the product overall. There are little things, like the system needing updates...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Manager

Doximity is updating the entire system, so training will improve with it. They currently have pretty...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

I'm constantly recommending the solution. We can do the same thing with it that we do with other...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

We were able to work with Doximity to come up with a licensing situation and package that works well...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Manager

The integration with our EHR and Amion Physician Scheduling is amazing. When we were doing it, we...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

I have heard great things about the training that the vendor is offering now. They respond really...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Doximity is easy to work with. We have a lot of integration with other scheduling programs that are...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

Doximity is constantly looking for great solutions, and they are willing to work to see what we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Doximity is really good at listening to us.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I didn't really hear anybody complaining about the training program from Doximity, but I wouldn’t...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

There is a lot about Amion Physician Scheduling that we would love to be different. The solution is...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I think Doximity is about to come out with a new platform, and I feel like as soon as they do, they...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

We use Amion Physician Scheduling for our code alerts. It will get better with the next innovation...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

We can't implement Amion Physician Scheduling into our EHR the way people use it. If we could drill...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

With Amion Physician Scheduling, we get a lot for the amount of money that they charge us. Doximity...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

I used Amion Physician Scheduling at a previous organization and was so impressed with the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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