eClinicalWorks PM Commentary
Filtered view: (11-75 Physicians)
Subject Expert
Eder Lagemann
Research Director
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User Commentary
Value
eClinicalWorks PM is expensive. If we want something out of the ordinary, the vendor will sometimes...
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Product
If an organization is starting to use AI to look at trends and pull data, eClinicalWorks PM may not...
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Relationship
eClinicalWorks keeps their promises, but they aren't as timely about that as other vendors are....
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Relationship, Value
eClinicalWorks has a massive development budget. They are very heavy into development, and they...
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Operations
eClinicalWorks PM works pretty well if it is built correctly, but the implementation of it was...
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Relationship
We know many of eClinicalWorks’ higher-ups, and they make sure we have direct access to developers...
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Loyalty
We were doing intake, scheduling, and patient engagement with a third-party vendor. One reason we...
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Product
The biggest benefits of using multiple solutions from eClinicalWorks have been some core...
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Relationship, Product
eClinicalWorks has traditionally done a nice job of pushing technology out to patients so that they...
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Relationship, Product
eClinicalWorks doesn't keep their promises, especially when it comes to product quality....
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Relationship
Executive involvement is our fundamental issue with eClinicalWorks. I just feel like I have...
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Loyalty, Product
We would really like someone to help us map the structured fields in the metrics that change every...
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Product
I generate a lot of reports out of the system, and I have found that the system is extremely easy to...
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Loyalty, Product
We need to be able to do bidirectional texting with patients so that we can communicate with them...
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Operations
We need a lot more training on quality with the metrics, dashboards, and mapping of different things...
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Culture, Value
eClinicalWorks offers optional features that can increase our ability to provide better value-based...
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Commentary Summary
Comment Type Breakout