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eClinicalWorks PM
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Jake Ray
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KLAS Research Director - Jake Ray
 
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Midsize/Large Practice Management 2022: Which Vendors Stand Out in an Established Market?
Midsize/Large Practice Management 2022:
Which Vendors Stand Out in an Established Market?
December 2022
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User Commentary

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CEO/President

Relationship

eClinicalWorks often talks about the improvements that are going to come, but those improvements...

May 2023
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CEO/President

Product

eClinicalWorks PM has been good, but there are vestiges of things that stay in long after they are...

May 2023
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CIO

Loyalty, Product

eClinicalWorks has a bunch of unkept promises around feature releases with regard to APIs,...

Jan 2023
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CIO

Product

Almost every release has issues, and then we have to open another slew of tickets. The Jellybeans...

Jan 2023
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Manager

Loyalty, Relationship, Product

Considering our size and our complexity, I would not use eClinicalWorks' system again. The system is...

Jan 2023
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Manager

Relationship, Product

eClinicalWorks used to be terrible. Everything that came out was awful. Many years ago, they made...

Jan 2023
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Manager

Product

I would not recommend eClinicalWorks' system. It is just not an effective tool for an organization...

Jan 2023
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Manager

Operations, Product

eClinicalWorks PM has a simplified workflow. The system is easy to pick up. It runs like a webpage,...

Jan 2023
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Manager

Relationship, Product

The first day we had the product, we ran into issues. The vendor hasn't resolved the issues. We...

Sep 2022
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CIO

Relationship, Product

Our wish list items would be functionality and tools to help with scale and enterprise-type...

Aug 2022
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CIO

Relationship

eClinicalWorks’ model is to solve the ticket for the user who has reported the problem. That is...

Aug 2022
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CIO

Operations, Product

The product is easy to use. It is widely used by smaller practices. The training is minimal, and...

Jul 2022
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CIO

Culture, Value

The vendor charges a price per provider, and that is comparably inexpensive. That is inclusive of...

Jul 2022
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CIO

Relationship, Product

There are a limited number of organizations our size that use this application, so it is very tough...

Jul 2022
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It intrigues me that we are still seeing so much evolution in a market with legacy products. Perhaps PM vendors are still learning what is most important to providers. Luckily, KLAS’ recent Practice M



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