All Categories chevron icon Ambulatory & Post-Acute Care chevron icon Physician Practice Solutions chevron icon Practice Management

eClinicalWorks PM Commentary
Filtered view: (Over 75 Physicians)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
View Product Scores
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

Add Bookmark   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Director

Operations, Product

I don’t do a ton of practice management, but the system is still very cluttered in terms of ease of...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

With the practice management, we get feedback in terms of our revenues and productivity, so that is...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

eClinicalWorks' ongoing phone and web support is pretty good. They send a lot of emails when there...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

One benefit of using multiple systems by the same vendor is the general integration into a seamless...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

I would absolutely not buy eClinicalWorks PM again. I would recommend the system for a small...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our executives have a direct line to eClinicalWorks' executives, and they meet frequently.

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

eClinicalWorks doesn't keep all of their promises. The system wasn't made for our specialty....

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There isn't a lot of forethought with the overall eClinicalWorks PM system, and the vendor doesn't...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We recently acquired a practice that used eClinicalWorks PM. Transferring the PM system to our tax...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system functions well. My billing side really likes it. eClinicalWorks PM is their preferred...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We have had issues with getting errors fixed when it comes to the integrations with the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

eClinicalWorks doesn't really offer training. Customers have to have a problem and then ask....

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture, Value

As eClinicalWorks builds relationships with practices, they are always saying that things are an...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Operations, Product

eClinicalWorks intentionally doesn’t give their customers time to validate upgrades. They have some...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

eClinicalWorks is excellent at integration. They do a great job with interoperability in a very...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I really do actually love eClinicalWorks. They are great, but I know what I bought. They are not...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

eClinicalWorks releases a lot of half-baked products. They routinely make things available that just...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product, Value

eClinicalWorks PM is fairly inexpensive and fairly intuitive. It has an easy UI. It is easy to...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We would like eClinicalWorks to reach out to us about the identification of bugs, the applicable...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Using eClinicalWorks PM is like being on Windows 95. It is a very old-fashioned program. We get the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

eClinicalWorks PM is much more standardized than other systems. It is easy for us to train our staff...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​