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User Commentary
Loyalty, Product
Our experience with ECP has been really positive. We have just rolled out a point-of-sale system,...
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Loyalty, Product
It would have been great if ECP had had a system that we could have used for certain documents...
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Loyalty, Product
I am really excited about some AI things that ECP has coming up, but I haven't seen those things...
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Relationship
With ECP's system, the ease of use for end users is hands-down the best feature of the product. We...
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Product
I have zero problems with ECP. I don't really have contact with them. With my background, I can just...
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Loyalty
ECP is in our long-term plans because it would be way too much of a hassle to switch vendors. The...
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Product
A while ago, when we did an upgrade, we all went without services for many hours because everything...
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Relationship
ECP keeps their promises for the most part. There are some updates that we have asked for that we...
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Product
We want to use the vendor's community relations management portion of the product, but it needs to...
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Operations
I like the vendor's knowledge-based training, but their university training in the program is kind...
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