ECP (Assisted Living/Memory Care) Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Relationship
ECP's support is fantastic. Everyone that we talk to is phenomenal. That is kind of sad, but that is...
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Operations
It has been years since we did our initial training for the system, but the vendor has done a good...
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Relationship
ECP does a really good job of listening to their customers. If there is something that we need, the...
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Loyalty, Product
I like ECP's system. ECP developed it specifically for assisted living. The vendor has really stayed...
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Culture
We had some issues with negotiating contracts with ECP.
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Relationship
The vendor's support was a big selling point. ECP has a 24/7 support line that our staff members can...
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Product
ECP's system was pretty good for what we were looking for. We didn't want a full EHR solution,...
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Relationship, Product
ECP is very easy to use. We continue to like it, and the vendor continues to listen to us and make...
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Product
There are still things I need ECP to do that it doesn't do. I can’t run some reports that I would...
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Relationship
ECP actually does a really good job of providing support when I have to call their support people....
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Commentary Summary
Comment Type Breakout