XEngine Server for FHIR Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
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User Commentary
Operations
Training is not really a big strength for Edifecs, but they are not terrible at it. Our account...
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Loyalty
We have the FHIR solution for patient access and provider directory API from Edifecs, and the...
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Relationship
Edifecs’s strength is that their solutions just work. If they say something is going to fulfill a...
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Loyalty
Edifecs just got purchased by Cotiviti, so it isn't really clear yet what that all is going to mean...
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Value
Edifecs’s stuff is really expensive, but it just works. If an organization can afford the vendor's...
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Value
As an area of opportunity, I would talk about money. As part of a nonprofit, I think maybe there...
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Product
The solution could possibly be a bit easier through a more user-friendly or more configurable...
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Operations
I would tell others to make sure they have the business requirements that are needed because a huge...
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Relationship
I have been partnering with Edifecs for years, and we have had a great working relationship. The...
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Relationship, Product
XEngine Server for FHIR is pretty stable. We have seen no issues, and I have not run into any...
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Relationship
There is definitely a flexibility with the team and with the understanding and relationship we have...
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Operations, Product
From a product perspective, I do not think we have any suggestions because Edifecs' UIs,...
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Relationship, Product
Edifecs is a great partner. What they promise is what they deliver, and the XEngine Server for FHIR...
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Product
XEngine Server for FHIR works really well. It is quite a comprehensive solution. Building the APIs...
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Product
XEngine Server for FHIR is intuitive. Our EDI compliance team uses the Edifecs developer portal to...
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Relationship
We communicate with Edifecs whenever something comes up. I can easily stay connected with them and...
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Value
XEngine Server for FHIR is expensive, but it is worth every penny. It would be nice if it were...
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Relationship
I would tell others to trust Edifecs when they offer a solution. People should be very clear about...
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Culture
Edifecs is very flexible with what we want. Even when our preference differs from their...
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Value
The cost to implement XEngine Server for FHIR on our own would be astronomical. Relying on Edifecs...
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Relationship
The people at Edifecs are experts in health data exchange and electronic data interchange. They are...
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Value
We thought that a lot of our members would use XEngine Server for FHIR, but the usage is actually...
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Operations
During the implementation of XEngine Server for FHIR, we found a number of issues that could have...
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Loyalty, Product
To meet the CMS requirements, we are sharing a lot of data and loading a lot of data into XEngine...
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Loyalty, Relationship
I would buy XEngine Server for FHIR again. We are definitely focused on the interoperability...
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Loyalty, Relationship, Product
Edifecs is proactive. They have the solution ready way ahead of time. With the new CMS-0057-F...
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Product
We invested quite a bit in the FHIR and patient access software, and that made it kind of an easy...
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Operations
I really have no complaints about Edifecs’ implementation services. We haven’t had the need for any...
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Product
I would maybe give Edifecs a perfect score for delivering new technology just because they have been...
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Relationship, Operations
One area that can always be improved is customer service with things that are in production. When we...
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Loyalty, Relationship, Product
What separates Edifecs from a lot of other vendors is that they are very in tune with what is...
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Relationship, Value
For what we already have in production, things are going very well. I speak to the user community...
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Value
Edifecs doesn't nickel-and-dime us, and they make accommodations for little things. Edifecs is easy...
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Loyalty, Relationship, Product
Right now, the system's interoperability options just don't work, but Edifecs has a road map for the...
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Loyalty, Product
Edifecs' product isn't necessarily an end-user product right now. Some of that is coming, but we...
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Product
Edifecs is the premium vendor for CMS interoperability rules. They have historical expertise, and a...
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Relationship, Operations
Edifecs is pretty aggressive in their communications about some sessions in Edifecs University. The...
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Product
I like that Edifecs' product is solid and proven. It works, and it is reliable. Also, when we went...
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Relationship
Edifecs product road map is defined. Edifecs is just a good vendor to work with. They listen and...
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Commentary Summary
Comment Type Breakout