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User Commentary
Loyalty, Product
Some of the new technology the vendor is developing will be very helpful for some organizations,...
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Value
We had cost impacts, and the initial HL7 feed cost a lot of money to maintain. That wasn’t mission...
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Product, Value
The solution supports our value-based programs. Our partners or members all use different EHRs, so...
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Relationship
The firm was focused on funding some equity partners to help sustain and grow. A lot of that chaos...
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Relationship
The vendor has implemented a new ticketing system, and it helps them track where things are. It...
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Value
The vendor is expensive. When I have to export data and do all this work just to get it into a...
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Relationship, Product
I want the system to be more proactive. We get quarterly reports from CMS, but they are 45–60 days...
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Product
Overall, the tool is pretty easy to navigate. A lot of what I do is export data. I’m not a data...
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Loyalty
We have been reducing our use of Elligint Population Health Management Suite entirely. We moved the...
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Product
Things have been a little better recently just because HealthEC has upgraded the technology. There...
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Loyalty, Relationship
Sometimes I may need to prompt HealthEC, so that part could use a bit of tweaking, and they could be...
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Relationship, Operations, Product
It would be good to have someone from HealthEC send even a monthly update of different changes by...
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