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Ellit Groups HIT Staffing Commentary
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Subject Expert
Mitch Morris
Engagement Partner
KLAS Engagement Partner - Mitch Morris
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
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Manager

Ellit Groups has been an effective partner thus far in our implementation.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CIO

Our outcome with Ellit Groups is a little challenging. It could be us a little bit, or it could be...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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CIO

In terms of at-the-elbow support, nobody should look for others besides Ellit Groups. The firm is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Ellit Groups continues to be a strong partner for our organization. We've had a really strong...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CMIO

I am very impressed with Ellit Groups’ ability to identify high-quality candidates who are a strong...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

 or  to see details.

CMIO

Ellit Groups, unlike some firms, does not nickel-and-dime every interaction. They do not seek to...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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CMIO

If we had another project, I would expect a very positive response from Ellit Groups. While another...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Ellit Groups exceeded expectations with a quality stack that demonstrated strong understanding and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Someone specific from Ellit Groups understands imaging needs and the level of quality I expect in...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Ellit Groups was able to jump in and run without hand-holding. We didn’t have to explain stakeholder...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Ellit Groups brought in very qualified candidates and staff, so that is one reason we would use them...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Director

The strategic planning of upgrades was really helpful. The project program manager did a really...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

If someone were looking at working with Ellit Groups, I would tell them to be up front about their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

With Ellit Groups, we shared what we were asking for, what the expectations were, and how long the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

We got the people from Ellit Groups through our orientation very quickly, and they ramped up very...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

During the engagement, there was one minor instance with a scheduling conflict, but we weren't...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

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