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Ellit Groups IT Planning & Assessment Commentary
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Subject Expert
Mitch Morris
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We didn’t have any gaps with Ellit Groups. They actually preemptively came to us about a couple of...
Ellit Groups really helped us. We didn't have many people who were experienced with the solution we...
One thing that was great about Ellit Groups was that they were actually a great partner. When they...
Ellit Groups has a very high level of expertise in the system we were implementing. We use the firm...
When we reach out to Ellit Groups, I speak to their higher-ups quite frequently. When I need to...
We started reaching out for expert resources in setting up a program. We got a few candidates, and...
Ellit Groups has exceeded my expectations with the expertise of the person they provided. That...
Ellit Groups doesn't sell customers on their senior people and then disengage. We had access to...
Ellit Groups cares, understands, and delivers. I would highly recommend them. Many vendors have...
We looked at various firms and partners, but none came close to having Ellit Groups' depth and...
Ellit Groups communicated with us and delivered actionable recommendations to stakeholders with...
Ellit Groups went above and beyond by developing workforce planning and strategic planning...
Ellit Groups was easy to work with, knowledgeable, and well connected. They could give us a fast...
Whenever we have an issue, we ask whether it would cost more for us to do that thing a different...
We had a great relationship with our relationship manager from Ellit Groups. Their transparency was...
I think that hiring Ellit Groups was very helpful for us. If I were to recommend Ellit Groups to...
If I were asked a year ago, I would probably have given Ellit Groups a higher rank. Since last year,...
Commentary Summary
Comment Type Breakout