Community Connect EpicCare Ambulatory EHR Commentary
Filtered view: (11-75 Physicians)(Independent)
Subject Expert
Eder Lagemann
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
Product
When Community Connect EpicCare Ambulatory EHR is connected and working, things are wonderful. But...
Login or Create an Account to see details.
Product
I would tell a friend that Epic's system is something that is very useful in terms of connecting...
Login or Create an Account to see details.
Relationship
Our host has worked really hard to improve the relationship and be responsive to our requests, and...
Login or Create an Account to see details.
Loyalty
If we were starting over, we would definitely buy Community Connect EpicCare Ambulatory EHR again....
Login or Create an Account to see details.
Culture, Value
Our host is fair and transparent with charges for the most part. There have been some issues with...
Login or Create an Account to see details.
Value
I wouldn’t want to get Community Connect again because of the pricing. We entered into a strategic...
Login or Create an Account to see details.
Value
With Community Connect, we’ve asked for transparency in the pricing, but we haven’t gotten it. It’s...
Login or Create an Account to see details.
Operations
We went live with Community Connect a couple of years ago, and the way it was explained to us was...
Login or Create an Account to see details.
Relationship
I don’t really have any complaints about our support for Community Connect EpicCare Ambulatory EHR....
Login or Create an Account to see details.
Product
My only hesitation with the solution's capabilities is around data reporting. When we went live with...
Login or Create an Account to see details.
Relationship
I don’t know what our host organization's vision is. I’ve never seen a road map, and no one has ever...
Login or Create an Account to see details.
Product
I like that with Community Connect, we have gotten direct access to the back end. We can do our own...
Login or Create an Account to see details.
Operations
We just went through training for Community Connect EpicCare Ambulatory EHR, but with a new host....
Login or Create an Account to see details.
Product
There are a few solutions that would benefit us and that we would really like to use, but our host...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Epic is always kind of at the forefront of what's next. Clearly, AI is a big thing right now, and...
Login or Create an Account to see details.
Relationship, Product
For a Community Connect site, the Epic host plays heavily into the rating of development and...
Login or Create an Account to see details.
Product
Community Connect EpicCare Ambulatory EHR is easy to understand. It's intuitive to end users. It...
Login or Create an Account to see details.
Relationship
Regarding support, our current host is wonderful. But as a site that's going from one host to...
Login or Create an Account to see details.
Loyalty, Relationship
We were in the market for an EHR, and we stuck with Epic. We were navigating the relationship with...
Login or Create an Account to see details.
Product
I like the functionality of Epic’s reports, and that's what I use the most. When using the system,...
Login or Create an Account to see details.
Relationship
When it comes to areas of improvement, Epic’s response time to tickets is not consistent. For...
Login or Create an Account to see details.
Value
The Epic system costs a billion dollars, and organizations have to hire people to have things like...
Login or Create an Account to see details.
Product
Using the system is a better solution than not having Community Connect. One good thing about...
Login or Create an Account to see details.
Operations
Our host offered us online videos for training. Those were good to an extent, but we still needed...
Login or Create an Account to see details.
Relationship, Value
When it comes to support for Community Connect, trying to explain our workflow is a very difficult...
Login or Create an Account to see details.
Loyalty, Value
If we were in the market for a new EHR solution, our choice would depend on the money. By far, Epic...
Login or Create an Account to see details.
Product
Our organization is still behind when it comes to technology. We’re using technology from the 1980s....
Login or Create an Account to see details.
Relationship, Product
As a health center using Community Connect, we are one of hundreds of smaller sites that our host...
Login or Create an Account to see details.
Relationship
Our Epic host is slow to respond, even on urgent issues.
Login or Create an Account to see details.
Loyalty, Value
If we were to talk about Epic more broadly, I would encourage organizations, especially larger ones,...
Login or Create an Account to see details.
Relationship, Product
I have been pleased with everything we get from Epic. Epic should continue to innovate and look for...
Login or Create an Account to see details.
Relationship, Product
I would pick Epic 100% of the time. When I hear some chatting with my colleagues who are using...
Login or Create an Account to see details.
Product
I am very happy with Community Connect EpicCare Ambulatory EHR. Epic's solutions are integrated into...
Login or Create an Account to see details.
Operations
Overall, training is done pretty well. Sometimes Epic launches mass upgrades of different things,...
Login or Create an Account to see details.
Operations
There is so much in Community Connect EpicCare Ambulatory EHR, and it does so many things. It takes...
Login or Create an Account to see details.
Relationship, Product
Community Connect EpicCare Ambulatory EHR is pretty functional for what we need. I can’t think of...
Login or Create an Account to see details.
Operations
For the implementation, Epic brought an army of people to make sure everything was done and set up....
Login or Create an Account to see details.
Product, Value
We only use Epic's system in our facility to look up patient information in preparation for patient...
Login or Create an Account to see details.
Product, Value
In Community Connect EpicCare Ambulatory EHR, someone else provides the IT portion, and that is a...
Login or Create an Account to see details.
Relationship
If I have any issues with upgrading or needing to escalate a ticket, our host site is very good...
Login or Create an Account to see details.
Operations, Product
With our previous solution, we were able to know the whole product, but with this solution, there is...
Login or Create an Account to see details.
Loyalty
For our CEO, a huge factor behind moving to Epic was the improved provider recruitment from having a...
Login or Create an Account to see details.
Operations
When our old vendor took us from one system to another, the transition was terrible. It was over a...
Login or Create an Account to see details.
Product
So much of the stuff is contained, and it is all interoperable. So all of Epic's modules are tied...
Login or Create an Account to see details.
Operations, Product
The workflow for the providers on the EHR side is really slick. In Basket is kind of painful, and it...
Login or Create an Account to see details.
Relationship, Product
The work queues are kind of a pain. We have a lot of claims dollars sitting in work queues. We had...
Login or Create an Account to see details.
Relationship
There is a big backlog of support requests, so it takes a really long time to get support back.
Login or Create an Account to see details.
Relationship, Product
I am trying to use the tools that are embedded within Epic's system. I’m working very closely with...
Login or Create an Account to see details.
Relationship
When I log a ticket online, it never gets taken care of. I have to follow up, and that seems to take...
Login or Create an Account to see details.
Relationship
Communication with our host site is just not super good. When I log a ticket, the host site doesn't...
Login or Create an Account to see details.
Operations, Product
Whenever we have an upgrade, I call it a downgrade because the update usually affects a lot of other...
Login or Create an Account to see details.
Product
When there is a Citrix upgrade, the solution is affected. When I go to check somebody in, my whole...
Login or Create an Account to see details.
Relationship
The solution has been sending out our claims incorrectly. I logged a ticket about the issue, and our...
Login or Create an Account to see details.
Relationship
I don’t want to sit here and be negative about the solution because it is a good system, but I just...
Login or Create an Account to see details.
Product, Value
It is good to have all the information in the solution, but there are so many things I would change....
Login or Create an Account to see details.
Product
Every time we do something, we have to click more. It takes 10 clicks just to check in a patient. It...
Login or Create an Account to see details.
Relationship, Product
I feel like I’m the one who identifies issues in the solution. Our host site doesn't usually...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout