Community Connect EpicCare Ambulatory EHR Commentary
Filtered view: (Over 75 Physicians)(Independent)
Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Culture, Value
I used to say Epic didn’t nickel-and-dime, but I feel that isn't the case anymore. I think they are...
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Value
Price considerations for organizations that serve more resource-limited populations are challenging...
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Loyalty, Product
Epic is getting into a lot of spaces. They are getting into the ERP space as well as other areas...
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Product
Epic has a broad range of robust solutions. However, Epic is still lacking some key interoperability...
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Value
We have been wrangling with our host site about what the charge is going to be for AI. It has taken...
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Operations
The training that is provided via our Epic host site is very generic and doesn't apply to a lot of...
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Product
The reporting tools within Epic's system are fairly robust, and we do a lot of our own reporting...
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Loyalty, Product
Community Connect EpicCare Ambulatory EHR is an integrated platform for outpatient and inpatient...
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Relationship, Product
I strongly recommend Community Connect EpicCare Ambulatory EHR, but there are some caveats. Users do...
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Product
I would rate the delivery of new technology a few points down from the top because I haven’t heard...
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Loyalty, Product
We can't modify the appointment-reminder messages by department or by MyChart status. Messages can...
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Loyalty, Relationship
Epic tends to reach into other third-party areas like SMS and document management. They are slowly...
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Relationship
Community Connect EpicCare Ambulatory EHR is a highly reliable product. The customer service that...
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Loyalty, Product
We need more integration with our payer platform to really reduce the incredible duplication of work...
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Loyalty, Product
We are still growing and learning all of the ways to use the product best, and it is a...
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Operations, Product
I would tell someone curious about Epic that the ability to personalize at an organizational level...
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Value
We do get charged for each module and new tool by our host, but they are working on how to roll up...
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Loyalty, Product
Interoperability is why I want to keep Epic. Pretty much our entire ecosystem is on Epic, so that is...
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Relationship
We want Epic to actually invest in the user experience. I'm sure they have a bunch of developers and...
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Loyalty
We chose Community Connect EpicCare Ambulatory EHR because a hospital in our area switched to Epic...
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Operations
Our host really struggled to provide high-quality training. They had some trainers that didn't show...
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Operations, Product
Community Connect EpicCare Ambulatory EHR is excessively complicated in ways it doesn't need to be...
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Operations
We had a medium experience with implementing Community Connect EpicCare Ambulatory EHR. The...
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Relationship, Product
Epic has a long way to go in terms of really understanding how to make the outpatient workflow...
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