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Community Connect EpicCare Ambulatory EHR Commentary
Filtered view: (Over 75 Physicians)(Independent)

Subject Expert
Eder Lagemann
VP of Engagement
KLAS VP of Engagement - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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CEO/President

Product

My recommendation for Epic is to simplify, simplify, simplify. They should reduce the number of...

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May 2026

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CEO/President

Loyalty, Product

The biggest benefit of using Community Connect EpicCare Ambulatory EHR is the access to Epic's depth...

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May 2026

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CEO/President

Relationship

When we need service, our relationship with Epic is pretty good. Our instance of Epic is handled by...

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May 2026

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CEO/President

Relationship, Product

Epic has talked a lot about their AI solutions and road map, especially at their last user group...

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May 2026

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CIO

Relationship

Epic is a rapidly growing company, and they have had a hard time keeping up with demand regarding...

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Apr 2026

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CIO

Operations

Epic’s training quality, especially before the go-live, was absolutely terrible. The training was...

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Apr 2026

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CIO

Loyalty

We chose Community Connect EpicCare Ambulatory EHR based on a couple of things. We looked at other...

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Apr 2026

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Chief Innovation Officer

Culture, Value

I used to say Epic didn’t nickel-and-dime, but I feel that isn't the case anymore. I think they are...

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Aug 2025

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Chief Innovation Officer

Value

Price considerations for organizations that serve more resource-limited populations are challenging...

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Aug 2025

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Chief Innovation Officer

Loyalty, Product

Epic is getting into a lot of spaces. They are getting into the ERP space as well as other areas...

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Aug 2025

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Product

Epic has a broad range of robust solutions. However, Epic is still lacking some key interoperability...

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Aug 2025

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CMO

Value

We have been wrangling with our host site about what the charge is going to be for AI. It has taken...

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Jul 2025

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CMO

Operations

The training that is provided via our Epic host site is very generic and doesn't apply to a lot of...

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Jul 2025

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CMO

Product

The reporting tools within Epic's system are fairly robust, and we do a lot of our own reporting...

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Jul 2025

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CMO

Loyalty, Product

Community Connect EpicCare Ambulatory EHR is an integrated platform for outpatient and inpatient...

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Jul 2025

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CMO

Relationship, Product

I strongly recommend Community Connect EpicCare Ambulatory EHR, but there are some caveats. Users do...

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Jul 2025

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Manager

Product

I would rate the delivery of new technology a few points down from the top because I haven’t heard...

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Jul 2025

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Manager

Loyalty, Product

We can't modify the appointment-reminder messages by department or by MyChart status. Messages can...

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Jul 2025

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