Epic Dispense Prep Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
I like that Epic Dispense Prep protects us. I can go back on any compound and see exactly what...
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Product
In Epic Dispense Prep, I like being able to pull reports and track who is doing what. I am...
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Product, Value
The biggest outcomes we have gotten from Epic Dispense Prep have been with compounding and...
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Relationship, Product
I like Epic’s road map. They communicated it a few years ago, and that was nice. They have a vision,...
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Product
Epic Dispense Prep works well. Epic has made a lot of improvements, and we are seeing a lot more...
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Relationship
With Epic, we work through a technical service engineer, who then works through the IS team, and...
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Operations
We rely heavily on our staff to manage the heavy lifting around both initial and ongoing training...
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Operations, Product
We completed an upgrade of Epic Dispense Prep recently, and it was awful. The functionality released...
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Product, Value
Epic Dispense Prep is amazing. We have been able to integrate the pictures with scanning. It...
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Relationship, Product
We have issues. Epic could do a better job of supporting us and putting out information regarding...
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Product
We can't get any pictures in Epic Dispense Prep to work with our systems. Our pharmacists don't like...
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Operations, Product
The upgrades for Epic Dispense Prep can be a little rocky, but the solution is still quite strong....
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Operations
All the training we received for Epic Dispense Prep was from people who were not pharmacists. They...
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Operations
We have had some challenges with the build of Epic Dispense Prep. There have been some downstream...
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Loyalty, Relationship
Epic offers a tool for everything; they can do whatever we need them to do. They have a vision and...
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Relationship
With Epic’s support people, we have to go through more layers to get to the right people, but they...
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Product, Value
Epic Dispense Prep isn't really changing any of our outcomes; it is just supporting us as we try to...
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Product, Value
We recently had a fluke adverse event to a procedure that included a medication, and everyone...
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Product
We would like to pursue gravimetric analysis functionality for Epic Dispense Prep. My understanding...
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Operations, Product
We would like it if there were an easier way to make changes and updates in Epic Dispense Prep. It...
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Culture, Value
Epic provides the whole package. I don't feel like I'm nickel-and-dimed at all by them. Obviously,...
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Relationship
I don't necessarily find Epic proactive. I find them responsive.
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Product, Value
I think the system's main limitation is that it is leading the charge with all of the systems that...
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Value
Epic Dispense Prep is very focused on the IV workflows of actually compounding and dispensing...
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Operations, Product
The biggest strength of Epic Dispense Prep is that the solution is utilized in a lot of teaching...
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Relationship
With Epic Dispense Prep, it is difficult to get ahold of someone outside our internal IT team. When...
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Product
Organizations need to compare what Epic IV Dispense Prep provides with what they were using before....
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Operations, Product
I don’t feel like we have had a ton of upgrades with Epic IV Dispense Prep recently. I think Epic...
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Product
Epic’s biggest strength is that Epic IV Dispense Prep is all integrated in the primary EHR. We are...
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Culture, Relationship
I would buy Epic's system again. Epic IV Dispense Prep is missing some functionality, but we didn't...
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Value
Sometimes Epic IV Dispense Prep won’t catch the volume of the bag, or it will catch the product but...
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Operations
We don't get much vendor training on Epic IV Dispense Prep. But I don't think it is necessary. We...
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Relationship, Product
Epic IV Dispense Prep gives me all the things I need from a regulatory perspective. I have to give...
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Relationship, Product
Epic has not been without their issues and challenges, but compared to everything else, the system...
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Product
We don't get much new functionality with the Epic upgrades, and some of the things that do change...
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Relationship, Operations
A lot of our Epic training comes from our organization, not from Epic. I don't interact with the...
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Product
In Epic's system, there are a lot of different ways to get to the same activity, and that can be a...
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Relationship
With Epic, there is a lot of kicking the can down the road. We ask for an enhancement or some type...
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Product
We don’t have the waste functionality automatically generated. We manually do that. The waste...
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Relationship
I don’t know whether I have ever worked directly with Epic in terms of timelines. We work with our...
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Product
I think that the straightforwardness of the solution is great. It is user-friendly. It doesn't take...
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Operations, Product
I'm happy with the solution. At the moment, I can't think of any suggestions for it. It is very easy...
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Culture, Product
I’m satisfied with the solution. It works as promoted. The product does what it is supposed to.
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Product
We use the dispense prep in the solution. We use that data, the timing information, and the reports...
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Product, Value
Safety is a big part of what we do. A significant part of the checks that we perform involves some...
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Operations
Epic didn't provide any training. Sometimes, they just have different things. They will have...
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Product
Sometimes, we want the system to do volume checks, but other times, we do not. For example, if we...
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Product
Epic IV Dispense Prep allows us to take pictures, and then those pictures are included in our...
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Product
Epic IV Dispense Prep comes free with Epic's system, and it has mostly prevented errors. It is good...
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Product, Value
Epic IV Dispense Prep is not perfect. There is nothing that could capture all of the workflows and...
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Relationship
Epic's ongoing support is really good. They are good with proactive service. Epic is always...
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Product
We have been doing things with waste, and there is nowhere to document waste if we are using...
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Loyalty, Product, Value
Epic IV Dispense Prep allows us to make sure that the exact products being used are documented in...
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Loyalty, Product, Value
The best thing about Epic IV Dispense Prep and the main reason we went with it is that it is...
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Relationship
If we have a problem, Epic has a system where we can report an issue or a suggested improvement. I...
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Operations
Epic doesn’t do any training. They have internal people do training. I have had very little to no...
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Value
I don't think Epic IV Dispense Prep cost us any money, and when we were looking at other solutions,...
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Loyalty, Product
The gaps in Epic IV Dispense Prep are some of the things that I know I have seen with other...
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Relationship
It takes Epic a while sometimes, but they do keep their promises. Epic doesn't really lie. We...
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Product
It takes a while to get comfortable with all the nooks and crannies of Epic IV Dispense Prep. The...
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Operations
Upgrades are never as smooth as they can be, but they are not terrible. When there are major...
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Loyalty, Product, Value
At this point, we are years into using Epic IV Dispense Prep, and the staff members are very...
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Relationship
I would like more proactive guidance from Epic. I have to ask for that guidance and for insights. It...
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Product
What is helpful is that Epic tries to be camera agnostic; they can tell us to use whatever we want....
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Loyalty
Epic IV Dispense Prep works fine. We have an Epic member who helps us, but sometimes they have to go...
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Product
The system delivers needed documentation tracking from original product packaging to end-user...
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Relationship
Epic's proactivity is really good because they automatically tell us when a different organization...
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Relationship
The support people are great; we have a great rapport with them. We talk to them all the time, and...
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Operations
This is a complicated product. It takes a while to get familiar with this product. Epic's training...
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Product
We had some initial hiccups, but things are going very well right now with Epic IV Dispense Prep....
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Product
Epic IV Dispense Prep integrates well because it is within Epic's product suite. It is not another...
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Product
There might be some small things here and there that we want with Epic IV Dispense Prep. The...
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Operations, Product
On a straightforward preparation, Epic IV Dispense Prep is pretty easy to move through, and if we...
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Operations
The training is largely managed internally. If there is an upgrade or something, Epic will provide...
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Loyalty, Relationship, Product
Epic has some enhancements coming for managing beyond-use dates. It seemed like the vendor was...
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Relationship, Operations
Epic is constantly getting feedback from end users and making improvements based on suggestions, so...
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Loyalty
There is a question of whether Epic IV Dispense Prep will be part of our long-term plan, but as far...
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Value
Epic IV Dispense Prep is part of our EMR, so it is not an additional cost, and for us, that is a...
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Loyalty, Product
Epic has a road map for Epic IV Dispense Prep's functionality with a goal to be competitive in the...
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Loyalty, Product
There is no integration with Epic IV Dispense Prep because everything is from Epic, and that is my...
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Product
For our team, I would rate Epic IV Dispense Prep’s functionality as a top score, but for our end...
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Relationship
We meet with Epic regularly. If there are any issues or problems, we are alerted right away, and if...
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Product, Value
In Epic IV Dispense Prep, I would like more ability to make required barcode scanning or required...
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Product
I would tell others to work out the workflows for photo capture and gravimetrics ahead of time as...
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Culture, Value
I'm under the impression that Epic IV Dispense Prep is all rolled up and wrapped into our contracts...
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Loyalty, Product
Once implemented, Epic IV Dispense Prep is very helpful because I really appreciate the ability to...
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Product
We like Epic IV Dispense Prep. Initially, we had some snags with the camera setup and with cameras...
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Product
In Epic IV Dispense Prep, anything that would facilitate a quicker use or less touching of the...
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Product, Value
The integration of Epic IV Dispense Prep into the main system is great. Pharmacists can check queues...
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Product
Epic has been making incremental improvements we have been looking for to their product, so that has...
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Product
A lot of enhancements have actually been made to Epic IV Dispense Prep over the last year, and those...
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Relationship, Product
We have had conversations with Epic about how to modernize how we do things in Epic IV Dispense Prep...
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Product
The fact that Epic IV Dispense Prep is an all-in-one solution and does a lot of things is helpful....
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Product
It is really hard to justify external software, but we definitely recommend Epic for a health system...
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Relationship, Operations
I have not had an experience where Epic promised something that they weren't delivering. Epic is not...
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Loyalty, Relationship, Product
We have solved a lot of gaps with Epic, and I always find it interesting that we solve the gaps...
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Product
One of the things I really am disappointed with about Epic IV Dispense Prep is that unlike the...
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Relationship, Product
With the current product functionality and the compliance requirements that compounding is held to,...
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Product
It is relatively easy to use Epic's system. I don't like the fact that Epic has to do things. The...
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Product
One of the things about Epic IV Dispense Prep that we are required to have is compounding records....
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Product
External software solutions have so much better capability because they have been designed...
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Relationship, Product
If Epic could do what we need around beyond-use dating, storage conditions, and end labels having...
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Product
The product’s biggest strength is it is fully integrated, so it is in and of itself a holistic...
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