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Epic Payer Platform Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
KLAS Associate Engagement Partner - Cris Ludwig
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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VP/Other Executive

Relationship, Product, Value

The system has been positive with providers. The vendor enjoys working through the system because it...

Unrated
Dec 2025

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VP/Other Executive

Relationship

Epic is a provider-first organization. When we need support and ask them for something, they will...

Unrated
Dec 2025

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VP/Other Executive

Operations

The lift for implementing the Epic Payer Platform was extremely heavy. The implementation was...

Unrated
Dec 2025

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VP/Other Executive

Product

Epic's system can get us clinical data at a high fidelity. The system also has fast turnaround, and...

Unrated
Dec 2025

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Manager

Loyalty, Value

Epic Payer Platform doesn't cost us anything, and it has brought a lot of value. It has really...

Unrated
Oct 2025

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Manager

Relationship

I have never dealt with anything related to Epic where they haven't met my expectations. I have been...

Unrated
Oct 2025

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Manager

Relationship, Value

Epic overcharges for Epic Payer Platform. At the end of the day, Epic is a for-profit business. I...

Unrated
Sep 2025

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Manager

Product

With Epic Payer Platform, we are trying to do something different in our industry. Ultimately, Epic...

Unrated
Sep 2025

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Manager

Value

The way Epic works is that the only time there is an additional cost to us is if there is...

Unrated
Sep 2025

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