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Epion Check-In
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User Commentary

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Director

Today, technology is much more robust than it used to be. Three days before an appointment, the...

Sep 2021
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Director

The solution met our expectations 100% when we bought it. Nowadays, we are looking for a bit more...

Sep 2021
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Director

Epion Health has good support. They are very engaging. We usually enter a ticket with the vendor's...

Sep 2021
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(0)
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Director

We oversee a lot of practices, but those practices still have the ability to do some independent...

Sep 2021
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Director

I have heard some complaints from my folks about the vendor's training. That is because their...

Sep 2021
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Manager

There really hasn't been any training since we got the product. When the system fails, we get alerts...

Aug 2021
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Manager

We haven't really needed very much web support. We don't really hear from the vendor at all. When we...

Aug 2021
||
(0)
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Manager

Epion Check-In expedites the check-in process tremendously. We don't appreciate the product until we...

Aug 2021
||
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CEO/President

Epion Health has released a couple of products that are exactly in line with where we are trying to...

Aug 2021
||
(0)
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CEO/President

The platform does what we need. It is not rocket science. I need Epion Health to help simplify the...

Aug 2021
||
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CEO/President

Epion Health keeps their promises. There are times when it is difficult to get workflows hammered...

Aug 2021
||
(0)
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CEO/President

The only product I have tried to integrate Epion Check-In with is our EMR, and Epion Health has done...

Aug 2021
||
(0)
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Manager

Sometimes, tickets take a while to be resolved. The vendor does really well in working with our...

Jul 2021
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(0)
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CEO/President

Epion Check-In is a very efficient solution. We use it for registration and check-in. As COVID-19...

Jul 2021
||
(0)
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Director

Epion Health doesn’t initiate any proactive communication. We are the only ones that reach out if we...

Jun 2021
||
(0)
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Director

We would love to be able to pull up the patients once they are in the office and have been checked...

Feb 2021
||
(0)
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Director

We can have patients log in to my site, put data in, and then cancel the appointment and go...

Feb 2021
||
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Director

The user is the patient, and some patients do complain.

Feb 2021
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Director

Epion’s leadership has been pretty involved. The vendor is really trying to move ahead and be...

Feb 2021
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COO

Epion Health definitely charges for everything. I definitely think that Epion Health charges for...

Dec 2020
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COO

Epion Health's product is fully integrated. I am sure there are probably some errors in the...

Dec 2020
||
(0)
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COO

I don't think Epion Health is proactively looking for service gaps or improvement areas. Epion...

Dec 2020
||
(0)
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COO

We are constantly on the phone with the C-suite people at Epion Health, so we have executive...

Dec 2020
||
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Manager

I like the back-end work and support from Epion Health.

Nov 2020
||
(0)
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Manager

Epion Health could improve their releases and any update documentation, such as notices.

Nov 2020
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