Check-In (Epion) Commentary
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Subject Expert
Chandler Katschke
Associate Engagement Partner
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User Commentary
Operations, Product
We had some issues during onboarding with Kyruus Health, such as new practices that mean the...
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Product
Check-In is very intuitive and easy to use. The patient gets a text, and it walks them through...
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Relationship, Operations
Kyruus Health has an online learning portal that usually has good information and videos that we...
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Product, Value
A benefit for the RIS is that if we send out a paper to the patient, it automatically goes into...
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Culture, Operations, Product, Value
The vendor used to only send us iPads that they would manage, and it was kind of a pain to be able...
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Operations
I like that Check-In’s design is very user-friendly. Anyone can jump on a computer and fill in...
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Value
We are pretty satisfied with Kyruus Health, so that is great. Other vendors have reached out to us...
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Loyalty, Product
In terms of pain points the system has resolved, we have obviously completely gotten rid of paper,...
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Relationship, Product
I always say we are ever evolving, and so is the vendor. They keep up with the times. The only thing...
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Relationship
Anytime I submit a ticket, within the next 20 minutes, I already have a response. Our account...
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Product
We use the product to send all the paperwork before the patient's appointment. All of that is...
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Loyalty, Product
Things are going well with Kyruus Health. As some companies get bigger, they slow down a bit and get...
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Value
Prior to Kyruus Health being Kyruus Health, they didn’t charge for every little thing, but now...
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Relationship, Product
We had the ability to interact with people at Kyruus Health, but since they have grown, we don’t...
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Relationship
Our customer success manager from Kyruus Health is extremely good at what they do. We are pretty...
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Relationship
I love our customer success manager from Kyruus Health. I think they stay so busy because they are...
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Product
The system's end users are our patients. I can easily go online and book an appointment, but if an...
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Relationship
Kyruus Health delivers on their promises. They have been able to come up with solutions for the...
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Product
Kyruus Health works very well when it comes to our need for previsit communication and online...
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Relationship
Kyruus Health is a very good vendor. They are small, but they are willing to do training if we ask...
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Product
Having a report dashboard for the system would be very beneficial for the admins of the system....
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Loyalty
We are moving away from Kyruus Health's system because we are switching EHRs, and our EHR will have...
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Relationship
A lot of the time, we will know about an issue in Check-In before Kyruus Health, but Kyruus Health...
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Commentary Summary
Comment Type Breakout