Cybersecurity Is Critical in Today's Environment
Epion Check-In
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Subject Expert
Aaron Gleave
Research Director
Commentary Summary
User Commentary
Director
Today, technology is much more robust than it used to be. Three days before an appointment, the...
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Director
The solution met our expectations 100% when we bought it. Nowadays, we are looking for a bit more...
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Director
Epion Health has good support. They are very engaging. We usually enter a ticket with the vendor's...
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Director
We oversee a lot of practices, but those practices still have the ability to do some independent...
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Director
I have heard some complaints from my folks about the vendor's training. That is because their...
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Manager
There really hasn't been any training since we got the product. When the system fails, we get alerts...
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Manager
We haven't really needed very much web support. We don't really hear from the vendor at all. When we...
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Manager
Epion Check-In expedites the check-in process tremendously. We don't appreciate the product until we...
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CEO/President
Epion Health has released a couple of products that are exactly in line with where we are trying to...
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CEO/President
The platform does what we need. It is not rocket science. I need Epion Health to help simplify the...
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CEO/President
Epion Health keeps their promises. There are times when it is difficult to get workflows hammered...
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CEO/President
The only product I have tried to integrate Epion Check-In with is our EMR, and Epion Health has done...
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Manager
Sometimes, tickets take a while to be resolved. The vendor does really well in working with our...
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CEO/President
Epion Check-In is a very efficient solution. We use it for registration and check-in. As COVID-19...
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Director
Epion Health doesn’t initiate any proactive communication. We are the only ones that reach out if we...
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Director
We would love to be able to pull up the patients once they are in the office and have been checked...
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Director
We can have patients log in to my site, put data in, and then cancel the appointment and go...
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Director
The user is the patient, and some patients do complain.
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Director
Epion’s leadership has been pretty involved. The vendor is really trying to move ahead and be...
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COO
Epion Health definitely charges for everything. I definitely think that Epion Health charges for...
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COO
Epion Health's product is fully integrated. I am sure there are probably some errors in the...
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COO
I don't think Epion Health is proactively looking for service gaps or improvement areas. Epion...
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COO
We are constantly on the phone with the C-suite people at Epion Health, so we have executive...
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Manager
I like the back-end work and support from Epion Health.
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Manager
Epion Health could improve their releases and any update documentation, such as notices.
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