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Epion Check-In Comments
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Subject Expert
Commentary Summary
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User Commentary
Manager
Sometimes, tickets take a while to be resolved. The vendor does really well in working with our...
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CEO/President
Epion Check-In is a very efficient solution. We use it for registration and check-in. As COVID-19...
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Director
Epion Health doesn’t initiate any proactive communication. We are the only ones that reach out if we...
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Director
We would love to be able to pull up the patients once they are in the office and have been checked...
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Director
We can have patients log in to my site, put data in, and then cancel the appointment and go...
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Director
The user is the patient, and some patients do complain.
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Director
Epion’s leadership has been pretty involved. The vendor is really trying to move ahead and be...
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COO
Epion Health definitely charges for everything. I definitely think that Epion Health charges for...
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COO
Epion Health's product is fully integrated. I am sure there are probably some errors in the...
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COO
I don't think Epion Health is proactively looking for service gaps or improvement areas. Epion...
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COO
We are constantly on the phone with the C-suite people at Epion Health, so we have executive...
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Manager
I like the back-end work and support from Epion Health.
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Manager
Epion Health could improve their releases and any update documentation, such as notices.
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CEO/President
My staff members were required to reach out to Epion Health for training versus the vendor reaching...
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CEO/President
Epion Health doesn't do a lot of upgrades, but the system does provide us with information, which...
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CEO/President
Epion Health does deliver new technology quickly, but the technology isn't the most reliable.
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CEO/President
Epion Health is a fraction of the size of other vendors that we work with. Epion Health gets a high...
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CEO/President
I would give the system a high rating for driving tangible outcomes. The application is sort of in...
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CEO/President
Epion Health's system is very useful for putting patient-driven data into the charts. However, the...
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