All Categories chevron icon Value- Based Care chevron icon Patient Engagement chevron icon Patient Intake Management

Check-In (Epion) Commentary
Filtered view: All

Subject Expert
Adam Cherrington
VP of Engagement
KLAS VP of Engagement - Adam Cherrington
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Patient Intake Management 2024: Where Are Vendors Delivering Value?
Patient Intake Management 2024:
Where Are Vendors Delivering Value?
February 2024
View Report
Patient Engagement Ecosystem 2023: An Update on Vendor-Reported Capabilities
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Director

Operations, Product

We had some issues during onboarding with Kyruus Health, such as new practices that mean the...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Check-In is very intuitive and easy to use. The patient gets a text, and it walks them through...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

Kyruus Health has an online learning portal that usually has good information and videos that we...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product, Value

A benefit for the RIS is that if we send out a paper to the patient, it automatically goes into...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Operations, Product, Value

The vendor used to only send us iPads that they would manage, and it was kind of a pain to be able...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

I like that Check-In’s design is very user-friendly. Anyone can jump on a computer and fill in...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

We are pretty satisfied with Kyruus Health, so that is great. Other vendors have reached out to us...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

In terms of pain points the system has resolved, we have obviously completely gotten rid of paper,...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

I always say we are ever evolving, and so is the vendor. They keep up with the times. The only thing...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Anytime I submit a ticket, within the next 20 minutes, I already have a response. Our account...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

We use the product to send all the paperwork before the patient's appointment. All of that is...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty, Product

Things are going well with Kyruus Health. As some companies get bigger, they slow down a bit and get...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Value

Prior to Kyruus Health being Kyruus Health, they didn’t charge for every little thing, but now...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship, Product

We had the ability to interact with people at Kyruus Health, but since they have grown, we don’t...

Aug 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our customer success manager from Kyruus Health is extremely good at what they do. We are pretty...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I love our customer success manager from Kyruus Health. I think they stay so busy because they are...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The system's end users are our patients. I can easily go online and book an appointment, but if an...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Kyruus Health delivers on their promises. They have been able to come up with solutions for the...

Jul 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Kyruus Health works very well when it comes to our need for previsit communication and online...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Kyruus Health is a very good vendor. They are small, but they are willing to do training if we ask...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Having a report dashboard for the system would be very beneficial for the admins of the system....

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We are moving away from Kyruus Health's system because we are switching EHRs, and our EHR will have...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

A lot of the time, we will know about an issue in Check-In before Kyruus Health, but Kyruus Health...

May 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We can send a patient a one-way text from Kyruus Health's Google Chrome extension. We can tell them...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The vendor gives us white papers on what has changed with updates and videos that go through the...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

I don't know that we have issues that persist for more than 24 hours. The vendor's team is pretty...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor is very good at problem-solving. We can get people to resolve our issues. We are also...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Kyruus Health has been a longtime partner with us, and they are very open to our suggestions for...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Kyruus Health can collect money. Our time-of-service collections have just skyrocketed since we...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Kyruus Health usually reaches out to me and asks what functionality they are lacking and what they...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

One of the highlights of the system is that patients can do everything for their digital check-ins...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I would love to see two-way texting in Epion because right now, we can only send texts to patients....

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

The system's ease of use for patients is very nice. We have found that other digital check-in...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Some of the things that we do with the vendor are reimbursable, and that is enough to cover the cost...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I usually hear back from the vendor within an hour when we reach out to their support. The vendor...

Jan 2025
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​