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Check-In (Epion) Commentary
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Subject Expert
Chandler Katschke
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I can appreciate the vendor's growth, but at the same time, their name changes almost give the...
Kyruus Health definitely helped support what we needed. They were able to meet our needs during...
I feel like our CSM with Kyruus Health is stretched pretty thin. They are great at their job, and...
We had some issues during onboarding with Kyruus Health, such as new practices that mean the...
Check-In is very intuitive and easy to use. The patient gets a text, and it walks them through...
Kyruus Health has an online learning portal that usually has good information and videos that we...
Commentary Summary
Comment Type Breakout