Experis Health Go-Live Support Commentary
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Subject Expert
Kaleb Harris
Research Director
Commentary Summary
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User Commentary
Relationship
Some of the people at Experis Health Solutions didn’t speak English well. Some of their folks had...
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Value
Experis Health Solutions avoided charging for every little thing, and that was definitely one of the...
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Relationship, Operations
If I were going to do this project again, I would probably ask that the firm send me all the résumés...
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Operations, Value
The outcomes expected were that my end users would come away knowing how to use Epic's system, and I...
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Relationship, Value
The executive team would bend over backward to get the engagement locked in and try to meet our...
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Loyalty, Relationship
I would not buy the firm's services again. We had very mixed reviews on the level of experience and...
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Operations, Services
Experis Health Solutions exceeded our expectations through the quality of the consultants who were...
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Relationship, Operations, Services
Experis Health Solutions was very communicative throughout the whole process to make sure we were...
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Loyalty, Relationship, Value
Experis Health Solutions tries to cut charges where they can. We went with them because we had just...
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Relationship, Operations
Some of Experis Health Solutions' consultants were good, and some were not. However, most of them...
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Relationship, Operations
Some of the individuals from Experis Health Solutions that we leveraged for help desk support...
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Relationship, Operations
We had some issues with Experis Health Solutions' invoicing. Although the at-the-elbow support was...
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Relationship, Services
Experis Health Solutions is very capable of getting us resources. Experis Health Solutions can...
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Operations, Services
Experis Health Solutions has consistently exceeded our expectations. They are very flexible on who...
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Loyalty, Relationship
We looked at other firms for this project, but we had already decided for the most part to go with...
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Relationship
The firm’s execution was just normal. Some of that was based on what space we were using them in. It...
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Operations
Experis Health Solutions met or exceeded our expectations for everything. The professionalism in the...
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Relationship
Experis Health Solutions is very good. They send us a burn report regularly, so we pretty much know...
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Relationship, Operations
Experis Health Solutions presented a problem to me without a solution, and that was very unsettling....
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Relationship, Operations
We had very good feedback from our organization after our go-live. We literally did not receive one...
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Relationship
One of the firm's executives does reach out to us and make sure they know what is going on with our...
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Relationship
I have developed a working relationship with a team leader from Experis Health Solutions; we work...
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Relationship
Experis Health Solutions has strong leaders who come on-site to help coordinate all of the support...
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Relationship, Operations
We have had at-the-elbow support from Experis Health Solutions for our go-lives. The firm has been...
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Relationship
Experis Health Solutions’ strategic ability is a little less consistent than other things. We have...
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Operations, Value
Experis Health Solutions charged us a lot, but they did a good job.
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Relationship, Operations, Services
Some of Experis Health Solutions’ strengths were quick turnaround, great project leadership, and...
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Relationship
Experis Health Solutions could have done a better job of giving standard reports every week. They...
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Relationship, Operations
I have been very impressed with the at-the-elbow trainers from Experis Health Solutions. They really...
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Loyalty, Operations, Value
We chose Experis Health Solutions because we had used other firms in the past for previous...
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Services
Experis Health Solutions exceeds expectations by making sure knowledgeable people are working with...
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Relationship, Operations
The people that Experis Health Solutions sent were really helpful. We had really bad go-live support...
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Relationship
Experis Health Solutions has excellent executive support, and they quickly and efficiently make...
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