EyeMD EMR Commentary
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Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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COO

Product, Value

EyeMD EMR Healthcare Systems has done a pretty good job with EyeMD EMR’s functionality. There are...

Jun 2024
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COO

Loyalty, Relationship

EyeMD EMR Healthcare Systems is very good. They have had a lot of the same people over the years, so...

Jun 2024
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COO

Loyalty

EyeMD EMR is part of our long-term plans. We are actually planning to add our practice management...

Jun 2024
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COO

Product

I think that it is hard to use any kind of software, so EyeMD EMR Healthcare Systems is never going...

Jun 2024
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Physician

Product

The product is a very click-heavy EHR. Some functionality is great, but other functionality is...

May 2024
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Manager

Operations

I would like more advanced training for the system because when we are going through the vendor's...

May 2024
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Manager

Product

There is a patient dashboard in EyeMD EMR that gives users demographics, insurance information,...

May 2024
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Manager

Product, Value

I love EyeMD EMR and what it does for us. The system is very user friendly, and it makes our...

May 2024
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Manager

Relationship

I love the vendor's customer service. Anytime I call, I put in a ticket, and the vendor will...

May 2024
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Manager

Culture, Value

The vendor will charge extra for add-ons, but they are pretty clear about their billing.

May 2024
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Physician

Value

I am curious to know how satisfied people are with EyeMD EMR, especially on the EMR side for the...

Feb 2024
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Physician

Loyalty

The scalability of EyeMD EMR has been limiting for us in terms of what we have been able to...

Feb 2024
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Physician

Relationship, Product

My experience with EyeMD EMR Healthcare Systems has been that they are a little slow in terms of...

Feb 2024
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Physician

Relationship, Operations, Product

The vendor should make sure that whatever they release in terms of fixes doesn't cause things to...

Feb 2024
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Physician

Value

I like the fact that the system is implemented on multiple workstations. There are no extra charges...

Feb 2024
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Physician

Loyalty, Value

It seems like the amount that we have had to reinvest to be able to maintain our growth has been...

Feb 2024
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Physician

Operations

Whatever I have asked for in terms of being able to receive either in-person training or virtual...

Feb 2024
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Physician

Relationship, Product

The vendor has been very helpful. We have a relatively small practice, and I still do our MIPS...

Feb 2024
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Physician

Loyalty, Product

I would really like the vendor to try to deliver the ambulatory surgery center (ASC) module. The ASC...

Feb 2024
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Manager

Loyalty, Product

I would never think of changing away from EyeMD EMR. It works well for our practice, and I know that...

Dec 2023
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Manager

Value

EyeMD EMR Healthcare Systems doesn't nickel-and-dime at all, and their system is very much worth the...

Dec 2023
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Manager

Operations, Product

We had a big upgrade with EyeMD EMR that took a lot longer than the vendor had planned.

Dec 2023
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Manager

Loyalty, Relationship

I like EyeMD EMR Healthcare Systems’ service because the vendor is just really wonderful. For...

Dec 2023
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Manager

Operations

EyeMD EMR Healthcare Systems’ training is excellent. Whenever we have a question or need a little...

Dec 2023
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