EyeMD EMR Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Product, Value
EyeMD EMR Healthcare Systems has done a pretty good job with EyeMD EMR’s functionality. There are...
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Loyalty, Relationship
EyeMD EMR Healthcare Systems is very good. They have had a lot of the same people over the years, so...
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Loyalty
EyeMD EMR is part of our long-term plans. We are actually planning to add our practice management...
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Product
I think that it is hard to use any kind of software, so EyeMD EMR Healthcare Systems is never going...
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Product
The product is a very click-heavy EHR. Some functionality is great, but other functionality is...
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Operations
I would like more advanced training for the system because when we are going through the vendor's...
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Product
There is a patient dashboard in EyeMD EMR that gives users demographics, insurance information,...
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Product, Value
I love EyeMD EMR and what it does for us. The system is very user friendly, and it makes our...
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Relationship
I love the vendor's customer service. Anytime I call, I put in a ticket, and the vendor will...
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Culture, Value
The vendor will charge extra for add-ons, but they are pretty clear about their billing.
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Value
I am curious to know how satisfied people are with EyeMD EMR, especially on the EMR side for the...
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Loyalty
The scalability of EyeMD EMR has been limiting for us in terms of what we have been able to...
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Relationship, Product
My experience with EyeMD EMR Healthcare Systems has been that they are a little slow in terms of...
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Relationship, Operations, Product
The vendor should make sure that whatever they release in terms of fixes doesn't cause things to...
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Value
I like the fact that the system is implemented on multiple workstations. There are no extra charges...
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Loyalty, Value
It seems like the amount that we have had to reinvest to be able to maintain our growth has been...
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Operations
Whatever I have asked for in terms of being able to receive either in-person training or virtual...
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Relationship, Product
The vendor has been very helpful. We have a relatively small practice, and I still do our MIPS...
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Loyalty, Product
I would really like the vendor to try to deliver the ambulatory surgery center (ASC) module. The ASC...
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Loyalty, Product
I would never think of changing away from EyeMD EMR. It works well for our practice, and I know that...
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Value
EyeMD EMR Healthcare Systems doesn't nickel-and-dime at all, and their system is very much worth the...
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Operations, Product
We had a big upgrade with EyeMD EMR that took a lot longer than the vendor had planned.
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Loyalty, Relationship
I like EyeMD EMR Healthcare Systems’ service because the vendor is just really wonderful. For...
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Operations
EyeMD EMR Healthcare Systems’ training is excellent. Whenever we have a question or need a little...
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