EyeMD EMR Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
Product
I've always recommended EyeMD EMR. I would tell others considering EyeMD EMR that it is...
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Loyalty, Product
My recommendation on how the vendor can improve is to slow down a little. They've had a lot of...
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Loyalty, Relationship
The vendor is biting off more than they can chew. They're trying to do a million things, and they...
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Value
I don't love all the charges, but the vendor is fair and transparent about them. The reason I rate...
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Loyalty
I am so pleased that EyeMD EMR was the program we chose after testing many. The PM system and EMR...
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Loyalty, Product
I made a pretty good decision with EyeMD EMR from the outset. I previewed a lot of solutions. Some...
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Operations, Product
We continue to onboard providers who have never used the system before, and the training for EyeMD...
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Loyalty, Product
I tried for years to see if EyeMD EMR could expand its services to encompass one of our other needs,...
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Product
The value and functionalities that we get with EyeMD EMR are pretty tough to beat. We have looked at...
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Loyalty
EyeMD EMR Healthcare Systems is trying to move toward having more of an all-in-one solution now,...
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Product
It is a little bit of a chore to do MIPS reporting right now with EyeMD EMR. Even though we have the...
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Culture, Value
The purchase price and ongoing costs for EyeMD EMR have been pretty reasonable, especially compared...
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Culture, Relationship
EyeMD EMR Healthcare Systems's support team used to be better, but I think it has fallen off quite a...
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Product
We can make drawings, like notes, and there are templates. We can draw a corneal form using a fake...
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Product, Value
I would absolutely and without a doubt recommend the system to others. I tell everybody about it.
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Product
The system has been really good. We have had it for quite a few years, and I like it. It does...
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Relationship, Product
EyeMD EMR Healthcare Systems continues to be an outstanding partner for our practice. The system is...
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Relationship
I like the vendor's technical support department. When there is a problem, the vendor will answer...
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Loyalty, Relationship, Product
The vendor was initially great, but they are now very slow to implement meaningful updates. The...
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Culture, Value
When we signed on for the product, there were a lot of additional charges that we didn't really...
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Relationship
I like the vendor's customer service and their ability to get things done. If we ask why the system...
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Loyalty
Transitioning to the product hasn't been as smooth as we had hoped. We haven't started some things...
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Product, Value
There are some benefits to what we are seeing in the system now that our staff members are learning...
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Product
We have been having issues in EyeMD EMR with prescription documentation being sent for a long time...
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Product
EyeMD EMR is very stable, and it meets all of our needs. We are very happy with the vendor.
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Relationship, Operations, Product
The vendor pushed out a massive upgrade that wasn’t fully ready. I think they were pushed to put it...
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Relationship
The vendor is very responsive to any problems or issues that we have, and they usually resolve...
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Commentary Summary
Comment Type Breakout