EyeMD EMR Commentary
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Subject Expert
Eder Lagemann
Research Director
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User Commentary
Loyalty
I am so pleased that EyeMD EMR was the program we chose after testing many. The PM system and EMR...
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Loyalty, Product
I made a pretty good decision with EyeMD EMR from the outset. I previewed a lot of solutions. Some...
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Operations, Product
We continue to onboard providers who have never used the system before, and the training for EyeMD...
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Loyalty, Product
I tried for years to see if EyeMD EMR could expand its services to encompass one of our other needs,...
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Product
The value and functionalities that we get with EyeMD EMR are pretty tough to beat. We have looked at...
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Loyalty
EyeMD EMR Healthcare Systems is trying to move toward having more of an all-in-one solution now,...
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Product
It is a little bit of a chore to do MIPS reporting right now with EyeMD EMR. Even though we have the...
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Culture, Value
The purchase price and ongoing costs for EyeMD EMR have been pretty reasonable, especially compared...
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Culture, Relationship
EyeMD EMR Healthcare Systems's support team used to be better, but I think it has fallen off quite a...
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Product
We can make drawings, like notes, and there are templates. We can draw a corneal form using a fake...
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Product, Value
I would absolutely and without a doubt recommend the system to others. I tell everybody about it.
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Product
The system has been really good. We have had it for quite a few years, and I like it. It does...
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Relationship, Product
EyeMD EMR Healthcare Systems continues to be an outstanding partner for our practice. The system is...
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Relationship
I like the vendor's technical support department. When there is a problem, the vendor will answer...
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Loyalty, Relationship, Product
The vendor was initially great, but they are now very slow to implement meaningful updates. The...
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Culture, Value
When we signed on for the product, there were a lot of additional charges that we didn't really...
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Relationship
I like the vendor's customer service and their ability to get things done. If we ask why the system...
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Loyalty
Transitioning to the product hasn't been as smooth as we had hoped. We haven't started some things...
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Product, Value
There are some benefits to what we are seeing in the system now that our staff members are learning...
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Product
We have been having issues in EyeMD EMR with prescription documentation being sent for a long time...
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Product
EyeMD EMR is very stable, and it meets all of our needs. We are very happy with the vendor.
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Relationship, Operations, Product
The vendor pushed out a massive upgrade that wasn’t fully ready. I think they were pushed to put it...
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Relationship
The vendor is very responsive to any problems or issues that we have, and they usually resolve...
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Culture
There is a feature we have been looking to figure out for a long time that is now an extra thing in...
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Relationship, Value
It is great that this solution is specifically for ophthalmology. It is pretty intuitive to use, and...
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Product
The EMR could use some color. It is very gray and black, and a lot of people would like a little bit...
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Operations
The implementation and training that we have done with EyeMD EMR Healthcare Systems weren't too bad....
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Product
There are always going to be some issues with ease of use. Every system wants to do things in...
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Loyalty
We are pretty happy with this solution. However, I get solicitations from other EMR vendors all of...
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Commentary Summary
Comment Type Breakout