Ivenix (LVP) Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
I don't think we ever want to stop developing the Ivenix. There are always things that we would like...
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Relationship
When we have had any problems whatsoever, the vendor has been so responsive. We don't have a delay...
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Operations
Fresenius Kabi works hard on their implementations because the vendor is new and is trying to be...
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Relationship
The vendor always wants to know ahead of time what it is that we are looking for. We talk about...
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Culture, Value
The vendor is very transparent with their pricing. The Ivenix is so easy for staff to use and so...
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Product
The staff loves the pumps. We have great information as far as reporting goes, so we can make tweaks...
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Operations, Product
The vendor spent so much time testing with real nurses, clinicians, and pharmacists that they...
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Relationship
The vendor was extremely helpful when we integrated the pumps into our applications. They have also...
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Operations
During the implementation of the Ivenix, the vendor kept the install pretty much on track. Also, if...
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Loyalty
I’m hoping that our satisfaction with Fresenius Kabi will go up based on what decisions they are...
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Product
The outcomes we are interested in are staff satisfaction and patient safety, and the Ivenix delivers...
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Relationship
When the Ivenix works, it works great, but we get a lot of error codes, and we really don't know...
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Product
I have been really satisfied with Fresenius Kabi’s pumps. The Ivenix has been really good. The...
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Relationship
The support from Fresenius Kabi has been phenomenal. The vendor is quick to come help in person....
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Operations
When we went live, Fresenius Kabi set the standard for what I would expect a rollout to look like....
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Value
The price of Fresenius Kabi's pump is a little higher than what we had before, but I think the pump...
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Loyalty, Product
Fresenius Kabi is a new player coming on the market, but I think they have the superior pump in...
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Operations
Fresenius Kabi has been really great to work with. When we were switching over and going live with...
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Product
A couple of areas had some issues with the Ivenix. I don’t think it was communicated well when we...
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Relationship
If we have an issue with anything, Fresenius Kabi is really helpful and good to reach out to, and...
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Product
It would be nice if Fresenius Kabi had a syringe or PCA pump that we could use. I think the vendor...
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Loyalty, Product
The Ivenix is great. We are very happy with it, especially with the overall screen and the options...
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Product
The one thing I wish our institution could have access to as a default is the option to type in the...
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Relationship
Working with the Ivenix has been really easy. The customer service team is really on top of things....
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Operations
In terms of being the most successful in working with the vendor, I would tell someone that the...
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Operations
I wish the vendor would have highlighted to our nurses who are in training that they have to really...
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Product
The Ivenix works really well. Its overall function is to be able to move alongside the patient....
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Relationship
Fresenius Kabi does mainly all these implementations and upgrades with our IT team, so that has been...
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Relationship, Product
I have submitted some ideas for how to improve the Ivenix pump, and I would imagine that it takes...
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Product
There was a recall for the Ivenix pumps, and Fresenius Kabi put out a wireless upgrade, and then...
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Product
We have a lot of travel nurses, and weird stuff only happens on the integration side, but the actual...
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Operations
I don't really have any ongoing training for the Ivenix pumps, and that is a testament to the...
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Product
Currently, the production and the test server in the Ivenix pump look the exact same. The only way...
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Relationship
With the Ivenix pump, I can directly email who I need to, and I usually get a response pretty...
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Product
We are having a bit of an issue compared to our previous pumps with the slow-running TPN for our...
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Loyalty, Operations, Value
We moved to Fresenius Kabi because their pumps were comparable to our previous pumps. Our nurses...
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Product
Our EHR vendor does not play well with the pumps unfortunately, so we are not operable with...
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Loyalty, Product
As long as I am here and have anything to say about it, we will stick with the Ivenix because of the...
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Relationship
Things are status quo, and the Ivenix pumps work well, and when I do have questions or issues,...
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Operations
The only things that I would have done differently are the way we opened our site and how we had...
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Value
Anytime Fresenius Kabi has had anything, they have always replaced it and given me what I have...
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Loyalty, Value
It won't be for a few years, but I would like to see our EMR integrated here in the next couple of...
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Loyalty, Product
When it comes to who we will go with when we update our fleet, right now we would stay with...
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Loyalty
We decided to move to the Ivenix pump from another solution. The screen on the Ivenix pump is very...
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Relationship, Product
We have run into a few things since we went live that aren't as good as we thought, and we have had...
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Product
I am a little disappointed in Fresenius Kabi’s reports. Maybe it is because we are not interfaced...
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Operations
With the implementation, Fresenius Kabi was very responsive. We were always in the know, with a...
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