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Ivenix (LVP) Commentary
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Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Manager

A syringe or PCA pump with the Ivenix would be nice. Those are things the vendor is looking at....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

There were some minor UI or UX things in the Ivenix's drug library that were just a little annoying,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Instances of fat-finger errors, misprogramming, or programming outside of a guardrail have decreased...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Manager

If a syringe or PCA pump from Fresenius Kabi came on the market, we would strongly consider it just...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

The end users reached out to us about some recalls in association with the Ivenix. There were...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The few times I've had to reach out to Fresenius Kabi for support, if I really had a problem, I...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Compared to where we were before, I would imagine that whatever we're paying for the Ivenix is worth...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Anything I need to do, I’m able to do with the Ivenix. The pump UI and capabilities are great. I...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Things have been good with the Ivenix. Now that we're implemented and integrated, other than adding...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The Ivenix is a set-it-and-forget-it tool. Because we have a testing server, for onboarding new...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Nurse

Overall, I think the staff really likes the Ivenix. Anytime I do orientation and staff members come...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

With the Ivenix, we’ve had some trouble with the batteries dying lately, but I know that Fresenius...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Nurse

One thing that I would caution other hospitals is to know what their EMR system is capable of, if...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

I wouldn't expect to update our pumps for a while. The pumps are all still in really good shape....

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

I'm sure we have the data somewhere showing that we've had improvements in scanning rates from using...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Nurse

The Ivenix has fantastic safety features. I really appreciate how we can put in hard stops on...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

When I talk to Fresenius Kabi, I express that we want to see a syringe pump innovation from them....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Nurse

One of the biggest improvements that we've seen since adopting pump-EHR interoperability is the...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Nurse

Things with Ivenix have been pretty good. We've had some pump battery issues. But Fresenius Kabi is...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Nurse

I haven't really heard of anything newer from Fresenius Kabi. They're really good communicators. If...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Nurse

I am extremely satisfied with Ivenix. We had to do a lot of building from scratch, but now that...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Fresenius Kabi is very responsive and gives your issue all the attention you need. They got an...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Fresenius Kabi is one of the most customer-focused companies I have ever worked with. They really...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Because we had our last pump for decades, the Ivenix pump had a high bar to meet. I wanted to get...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

The initial training for the Ivenix pump was great. When there is a software update, the training is...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We had a very frustrating implementation experience. We had quite a few extra costs initially. What...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Manager

Fresenius Kabi did their best to reconcile the hiccups with some of the cleaning processes they had...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

We have been working with Fresenius Kabi to get some additional reporting. It exists, but it is not...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Fresenius Kabi has a bit of a road map going. I would really like to see them continue to grow their...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

The Ivenix is a solid pump. It is more user-friendly than what we have had to deal with in the past...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We chose the Ivenix because our previous pumps didn’t have a touch screen like the Ivenix does....

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Director

Fresenius Kabi has recently improved their communication with us, and that has been helpful. We...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

For a large volume pump, the Ivenix is easy to use and requires minimal training for new staff, and...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

I’m concerned about where things will go now that the vendor is part of Fresenius Kabi. One of the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

The ease of use of the Ivenix pumps is important, but there are operational considerations. The...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

The Ivenix is still not integrated with our EMR, in part due to ongoing service issues. It feels...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Ivenix was acquired by Fresenius Kabi, so they are now a very corporate organization. During the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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