Ivenix (LVP) Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Relationship, Product
Fresenius Kabi is one of the most customer-focused companies I have ever worked with. They really...
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Value
Because we had our last pump for decades, the Ivenix pump had a high bar to meet. I wanted to get...
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Operations
The initial training for the Ivenix pump was great. When there is a software update, the training is...
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Culture
We had a very frustrating implementation experience. We had quite a few extra costs initially. What...
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Relationship, Product
Fresenius Kabi did their best to reconcile the hiccups with some of the cleaning processes they had...
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Product
We have been working with Fresenius Kabi to get some additional reporting. It exists, but it is not...
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Loyalty, Product
Fresenius Kabi has a bit of a road map going. I would really like to see them continue to grow their...
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Product
The Ivenix is a solid pump. It is more user-friendly than what we have had to deal with in the past...
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Loyalty, Operations
We chose the Ivenix because our previous pumps didn’t have a touch screen like the Ivenix does....
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Relationship
Fresenius Kabi has recently improved their communication with us, and that has been helpful. We...
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Operations, Product
For a large volume pump, the Ivenix is easy to use and requires minimal training for new staff, and...
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Loyalty
I’m concerned about where things will go now that the vendor is part of Fresenius Kabi. One of the...
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Loyalty, Product
The ease of use of the Ivenix pumps is important, but there are operational considerations. The...
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Relationship
The Ivenix is still not integrated with our EMR, in part due to ongoing service issues. It feels...
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Product
Ivenix was acquired by Fresenius Kabi, so they are now a very corporate organization. During the...
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Commentary Summary
Comment Type Breakout