Ivenix (LVP) Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
I don't think we ever want to stop developing the Ivenix. There are always things that we would like...
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Relationship
When we have had any problems whatsoever, the vendor has been so responsive. We don't have a delay...
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Operations
Fresenius Kabi works hard on their implementations because the vendor is new and is trying to be...
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Relationship
The vendor always wants to know ahead of time what it is that we are looking for. We talk about...
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Culture, Value
The vendor is very transparent with their pricing. The Ivenix is so easy for staff to use and so...
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Product
The staff loves the pumps. We have great information as far as reporting goes, so we can make tweaks...
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Operations, Product
The vendor spent so much time testing with real nurses, clinicians, and pharmacists that they...
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Relationship
The vendor was extremely helpful when we integrated the pumps into our applications. They have also...
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Operations
During the implementation of the Ivenix, the vendor kept the install pretty much on track. Also, if...
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Loyalty
I’m hoping that our satisfaction with Fresenius Kabi will go up based on what decisions they are...
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Product
The outcomes we are interested in are staff satisfaction and patient safety, and the Ivenix delivers...
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Relationship
When the Ivenix works, it works great, but we get a lot of error codes, and we really don't know...
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Product
I have been really satisfied with Fresenius Kabi’s pumps. The Ivenix has been really good. The...
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Relationship
The support from Fresenius Kabi has been phenomenal. The vendor is quick to come help in person....
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Operations
When we went live, Fresenius Kabi set the standard for what I would expect a rollout to look like....
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Value
The price of Fresenius Kabi's pump is a little higher than what we had before, but I think the pump...
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Loyalty, Product
Fresenius Kabi is a new player coming on the market, but I think they have the superior pump in...
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Operations
Fresenius Kabi has been really great to work with. When we were switching over and going live with...
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Product
A couple of areas had some issues with the Ivenix. I don’t think it was communicated well when we...
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Relationship
If we have an issue with anything, Fresenius Kabi is really helpful and good to reach out to, and...
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Product
It would be nice if Fresenius Kabi had a syringe or PCA pump that we could use. I think the vendor...
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Loyalty, Product
The Ivenix is great. We are very happy with it, especially with the overall screen and the options...
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