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Ivenix (LVP) Commentary
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Subject Expert
Jackson Tate
Engagement Partner
KLAS Engagement Partner - Jackson Tate
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

Fresenius Kabi is one of the most customer-focused companies I have ever worked with. They really...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

Because we had our last pump for decades, the Ivenix pump had a high bar to meet. I wanted to get...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

The initial training for the Ivenix pump was great. When there is a software update, the training is...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We had a very frustrating implementation experience. We had quite a few extra costs initially. What...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Manager

Fresenius Kabi did their best to reconcile the hiccups with some of the cleaning processes they had...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

We have been working with Fresenius Kabi to get some additional reporting. It exists, but it is not...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Fresenius Kabi has a bit of a road map going. I would really like to see them continue to grow their...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

The Ivenix is a solid pump. It is more user-friendly than what we have had to deal with in the past...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We chose the Ivenix because our previous pumps didn’t have a touch screen like the Ivenix does....

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Director

Fresenius Kabi has recently improved their communication with us, and that has been helpful. We...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

For a large volume pump, the Ivenix is easy to use and requires minimal training for new staff, and...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

I’m concerned about where things will go now that the vendor is part of Fresenius Kabi. One of the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

The ease of use of the Ivenix pumps is important, but there are operational considerations. The...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

The Ivenix is still not integrated with our EMR, in part due to ongoing service issues. It feels...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Ivenix was acquired by Fresenius Kabi, so they are now a very corporate organization. During the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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