Ivenix (LVP) Commentary
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Subject Expert
Jackson Tate
Research Director
Commentary Summary
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User Commentary
Product
The one thing I wish our institution could have access to as a default is the option to type in the...
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Relationship
Working with the Ivenix has been really easy. The customer service team is really on top of things....
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Operations
In terms of being the most successful in working with the vendor, I would tell someone that the...
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Operations
I wish the vendor would have highlighted to our nurses who are in training that they have to really...
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Product
The Ivenix works really well. Its overall function is to be able to move alongside the patient....
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Relationship
Fresenius Kabi does mainly all these implementations and upgrades with our IT team, so that has been...
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Relationship, Product
I have submitted some ideas for how to improve the Ivenix pump, and I would imagine that it takes...
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Product
There was a recall for the Ivenix pumps, and Fresenius Kabi put out a wireless upgrade, and then...
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Product
We have a lot of travel nurses, and weird stuff only happens on the integration side, but the actual...
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Operations
I don't really have any ongoing training for the Ivenix pumps, and that is a testament to the...
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Product
Currently, the production and the test server in the Ivenix pump look the exact same. The only way...
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Relationship
With the Ivenix pump, I can directly email who I need to, and I usually get a response pretty...
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Product
We are having a bit of an issue compared to our previous pumps with the slow-running TPN for our...
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Loyalty, Operations, Value
We moved to Fresenius Kabi because their pumps were comparable to our previous pumps. Our nurses...
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Product
Our EHR vendor does not play well with the pumps unfortunately, so we are not operable with...
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Loyalty, Product
As long as I am here and have anything to say about it, we will stick with the Ivenix because of the...
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Relationship
Things are status quo, and the Ivenix pumps work well, and when I do have questions or issues,...
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Operations
The only things that I would have done differently are the way we opened our site and how we had...
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Value
Anytime Fresenius Kabi has had anything, they have always replaced it and given me what I have...
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Loyalty, Value
It won't be for a few years, but I would like to see our EMR integrated here in the next couple of...
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Loyalty, Product
When it comes to who we will go with when we update our fleet, right now we would stay with...
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Loyalty
We decided to move to the Ivenix pump from another solution. The screen on the Ivenix pump is very...
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Relationship, Product
We have run into a few things since we went live that aren't as good as we thought, and we have had...
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Product
I am a little disappointed in Fresenius Kabi’s reports. Maybe it is because we are not interfaced...
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Operations
With the implementation, Fresenius Kabi was very responsive. We were always in the know, with a...
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Product
I like the pumps' ease of use. They are pretty intuitive when we go right to the screen, even...
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Operations
Fresenius Kabi has been extremely supportive. During the implementation of the EHR integration, the...
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Product
Our biggest complaints with the Ivenix pumps would be minor things with IV cassettes that we have...
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Value
With the Ivenix pump, the clinicians feel like they are able to deliver safe, effective care. They...
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Operations
Fresenius Kabi sends people on-site to do training, and they have a really nice module for people to...
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Loyalty, Operations, Product
The vendor designed their pump with integration in mind, so they had the advantage of knowing that...
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Loyalty
Ease of use is the main reason I went with the Ivenix pumps. The information that I need to really...
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Relationship, Product
There are some things that Fresenius Kabi is working on to make things adjust a bit differently for...
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Value
If I were making a buying decision, I would definitely buy the Ivenix pumps again. They would at...
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Relationship
The vendor is pretty responsive. When we need help, they are just an email or a phone call away, and...
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Relationship, Product
Probably 5% of the fleet has some type of issue that requires repairs. The vendor doesn't want their...
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Culture, Value
We have some type of payment deal with the vendor. Anytime I have a problem, the vendor sends me...
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Product
We have interoperability online for the drug safety library in our pharmacy. That piece is up and...
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Operations
When we evaluated the pumps, Ivenix showed up with the proper people, and they properly demoed their...
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Loyalty
Our relationship with the vendor is pretty solid. They were pretty up front about everything during...
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Culture
When we were evaluating different pumps, nurses would ask how to use the Ivenix pump, and the person...
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Relationship, Product
There have been multiple recalls from the vendor within a short span of time. The number of recalls...
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Loyalty, Product
When we evaluated Ivenix's competitors, we could see that Ivenix had a clear advantage. They did a...
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Product
I know the pharmacy has a bit of an issue with some of the reporting for the product on the pharmacy...
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Relationship
We were initially concerned when the company immediately transferred over to Fresenius Kabi. We had...
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Product
We have had a couple of software upgrades that haven't affected the end users, but there have been a...
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Product
We like the Ivenix pumps. They are easy to use, and the screen is large and very easy to navigate....
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Product
The accessories are definitely a problem. Not being able to get what we want with the IV sets is a...
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Loyalty
We would like to go with interconnectivity with our EHR, so that is something we definitely would...
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Culture
The vendor's clinical team is amazing. We found out that in order for our EHR to talk to the Ivenix...
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Relationship, Operations
The vendor's clinical team is amazing. They are on top of everything. I could text them right now...
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Culture, Relationship
We have our worries that the Ivenix pump isn't as transparent as it should be. From the salesperson...
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Relationship
We are not happy with how the vendor has handled the recent recall on their pumps. The vendor's...
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Loyalty, Product
With another vendor's pumps, if I have to adjust anything in our library, I have to send out the...
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Product
The nurses like the pumps. Things are going really well. The pumps have a kind of smartphone-like...
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Relationship
The vendor has been great to work with. Their team seems very personable. If we have any problems,...
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Product
The staff seems to be liking the pumps up on the floors. The sets were a little hard to prime, but...
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Relationship
There are some times when I need IT help that I wish that I had a more direct link to somebody on...
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Relationship, Operations
I haven't needed to have much direct interaction with the Ivenix specifically in the last year....
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Product
The Ivenix is easy to use, is very well made, and provides a lot of flexibility, especially when it...
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Operations
The Ivenix was easy for our nurses to implement, and the vendor was very easy to work with. They had...
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Relationship
The vendor resolves things in a timely manner and has the fastest IT team that I have worked with in...
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Relationship, Product
There was one thing in the Ivenix pumps that was a detractor, but we brought it up to the vendor....
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Operations
The vendor came on-site and helped train us, but there were parts of the training that people in my...
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Product
The ability to remotely update pumps is a huge pro for the Ivenix pumps. I have heard stories of...
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Product
We have nurses who have never used smart pumps and travel nurses, and especially with integration,...
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Loyalty
The pumps are able to give us the majority of what we would like, including some things that we are...
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Relationship
We have a direct contact, and anytime I have reached out, they have been receptive, though I haven't...
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Loyalty
A big part of the reason behind switching to the Ivenix pumps was that we wanted to own the pumps....
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