Ivenix (LVP) Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Culture
We had a very frustrating implementation experience. We had quite a few extra costs initially. What...
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Relationship, Product
Fresenius Kabi did their best to reconcile the hiccups with some of the cleaning processes they had...
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Product
We have been working with Fresenius Kabi to get some additional reporting. It exists, but it is not...
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Loyalty, Product
Fresenius Kabi has a bit of a road map going. I would really like to see them continue to grow their...
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Product
The Ivenix is a solid pump. It is more user-friendly than what we have had to deal with in the past...
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Loyalty, Operations
We chose the Ivenix because our previous pumps didn’t have a touch screen like the Ivenix does....
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Relationship
Fresenius Kabi has recently improved their communication with us, and that has been helpful. We...
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Operations, Product
For a large volume pump, the Ivenix is easy to use and requires minimal training for new staff, and...
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Loyalty
I’m concerned about where things will go now that the vendor is part of Fresenius Kabi. One of the...
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Loyalty, Product
The ease of use of the Ivenix pumps is important, but there are operational considerations. The...
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Relationship
The Ivenix is still not integrated with our EMR, in part due to ongoing service issues. It feels...
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Product
Ivenix was acquired by Fresenius Kabi, so they are now a very corporate organization. During the...
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Loyalty, Product
I don't think we ever want to stop developing the Ivenix. There are always things that we would like...
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Relationship
When we have had any problems whatsoever, the vendor has been so responsive. We don't have a delay...
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Operations
Fresenius Kabi works hard on their implementations because the vendor is new and is trying to be...
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Relationship
The vendor always wants to know ahead of time what it is that we are looking for. We talk about...
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Culture, Value
The vendor is very transparent with their pricing. The Ivenix is so easy for staff to use and so...
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Product
The staff loves the pumps. We have great information as far as reporting goes, so we can make tweaks...
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Operations, Product
The vendor spent so much time testing with real nurses, clinicians, and pharmacists that they...
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Relationship
The vendor was extremely helpful when we integrated the pumps into our applications. They have also...
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Operations
During the implementation of the Ivenix, the vendor kept the install pretty much on track. Also, if...
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Loyalty
I’m hoping that our satisfaction with Fresenius Kabi will go up based on what decisions they are...
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Product
The outcomes we are interested in are staff satisfaction and patient safety, and the Ivenix delivers...
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Relationship
When the Ivenix works, it works great, but we get a lot of error codes, and we really don't know...
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Product
I have been really satisfied with Fresenius Kabi’s pumps. The Ivenix has been really good. The...
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Relationship
The support from Fresenius Kabi has been phenomenal. The vendor is quick to come help in person....
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Operations
When we went live, Fresenius Kabi set the standard for what I would expect a rollout to look like....
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Value
The price of Fresenius Kabi's pump is a little higher than what we had before, but I think the pump...
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Loyalty, Product
Fresenius Kabi is a new player coming on the market, but I think they have the superior pump in...
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Commentary Summary
Comment Type Breakout