Ivenix (LVP) Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Loyalty, Value

It won't be for a few years, but I would like to see our EMR integrated here in the next couple of...

Jul 2024
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Director

Loyalty, Product

When it comes to who we will go with when we update our fleet, right now we would stay with...

Jul 2024
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Director

Loyalty

We decided to move to the Ivenix pump from another solution. The screen on the Ivenix pump is very...

Jul 2024
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Director

Relationship, Product

We have run into a few things since we went live that aren't as good as we thought, and we have had...

Jul 2024
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Director

Product

I am a little disappointed in Fresenius Kabi’s reports. Maybe it is because we are not interfaced...

Jul 2024
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Director

Operations

With the implementation, Fresenius Kabi was very responsive. We were always in the know, with a...

Jul 2024
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Manager

Product

I like the pumps' ease of use. They are pretty intuitive when we go right to the screen, even...

Jun 2024
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Manager

Operations

Fresenius Kabi has been extremely supportive. During the implementation of the EHR integration, the...

Jun 2024
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Manager

Product

Our biggest complaints with the Ivenix pumps would be minor things with IV cassettes that we have...

Jun 2024
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Director

Value

With the Ivenix pump, the clinicians feel like they are able to deliver safe, effective care. They...

Jun 2024
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Director

Operations

Fresenius Kabi sends people on-site to do training, and they have a really nice module for people to...

Jun 2024
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Director

Loyalty, Operations, Product

The vendor designed their pump with integration in mind, so they had the advantage of knowing that...

Jun 2024
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Director

Loyalty

Ease of use is the main reason I went with the Ivenix pumps. The information that I need to really...

Jun 2024
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Director

Relationship, Product

There are some things that Fresenius Kabi is working on to make things adjust a bit differently for...

Jun 2024
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Director

Value

If I were making a buying decision, I would definitely buy the Ivenix pumps again. They would at...

May 2024
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Director

Relationship

The vendor is pretty responsive. When we need help, they are just an email or a phone call away, and...

May 2024
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Director

Relationship, Product

Probably 5% of the fleet has some type of issue that requires repairs. The vendor doesn't want their...

May 2024
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Director

Culture, Value

We have some type of payment deal with the vendor. Anytime I have a problem, the vendor sends me...

May 2024
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Director

Product

We have interoperability online for the drug safety library in our pharmacy. That piece is up and...

May 2024
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Director

Operations

When we evaluated the pumps, Ivenix showed up with the proper people, and they properly demoed their...

May 2024
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Director

Loyalty

Our relationship with the vendor is pretty solid. They were pretty up front about everything during...

May 2024
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Director

Culture

When we were evaluating different pumps, nurses would ask how to use the Ivenix pump, and the person...

May 2024
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Director

Relationship, Product

There have been multiple recalls from the vendor within a short span of time. The number of recalls...

May 2024
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Director

Loyalty, Product

When we evaluated Ivenix's competitors, we could see that Ivenix had a clear advantage. They did a...

May 2024
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Director

Product

I know the pharmacy has a bit of an issue with some of the reporting for the product on the pharmacy...

May 2024
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Manager

Relationship

We were initially concerned when the company immediately transferred over to Fresenius Kabi. We had...

Feb 2024
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Manager

Product

We have had a couple of software upgrades that haven't affected the end users, but there have been a...

Feb 2024
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Manager

Product

We like the Ivenix pumps. They are easy to use, and the screen is large and very easy to navigate....

Feb 2024
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Manager

Product

The accessories are definitely a problem. Not being able to get what we want with the IV sets is a...

Feb 2024
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Manager

Loyalty

We would like to go with interconnectivity with our EHR, so that is something we definitely would...

Feb 2024
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Director

Culture

The vendor's clinical team is amazing. We found out that in order for our EHR to talk to the Ivenix...

Dec 2023
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Director

Relationship, Operations

The vendor's clinical team is amazing. They are on top of everything. I could text them right now...

Dec 2023
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Director

Culture, Relationship

We have our worries that the Ivenix pump isn't as transparent as it should be. From the salesperson...

Dec 2023
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Director

Relationship

We are not happy with how the vendor has handled the recent recall on their pumps. The vendor's...

Dec 2023
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Manager

Loyalty, Product

With another vendor's pumps, if I have to adjust anything in our library, I have to send out the...

Dec 2023
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Manager

Product

The nurses like the pumps. Things are going really well. The pumps have a kind of smartphone-like...

Dec 2023
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Manager

Relationship

The vendor has been great to work with. Their team seems very personable. If we have any problems,...

Dec 2023
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Manager

Product

The staff seems to be liking the pumps up on the floors. The sets were a little hard to prime, but...

Dec 2023
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Analyst/Coordinator

Relationship

There are some times when I need IT help that I wish that I had a more direct link to somebody on...

Dec 2023
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Manager

Relationship, Operations

I haven't needed to have much direct interaction with the Ivenix specifically in the last year....

Dec 2023
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Analyst/Coordinator

Product

The Ivenix is easy to use, is very well made, and provides a lot of flexibility, especially when it...

Dec 2023
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Analyst/Coordinator

Operations

The Ivenix was easy for our nurses to implement, and the vendor was very easy to work with. They had...

Dec 2023
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Analyst/Coordinator

Relationship

The vendor resolves things in a timely manner and has the fastest IT team that I have worked with in...

Dec 2023
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Analyst/Coordinator

Relationship, Product

There was one thing in the Ivenix pumps that was a detractor, but we brought it up to the vendor....

Dec 2023
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Analyst/Coordinator

Operations

The vendor came on-site and helped train us, but there were parts of the training that people in my...

Dec 2023
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Manager

Product

The ability to remotely update pumps is a huge pro for the Ivenix pumps. I have heard stories of...

Dec 2023
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Manager

Product

We have nurses who have never used smart pumps and travel nurses, and especially with integration,...

Dec 2023
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Manager

Loyalty

The pumps are able to give us the majority of what we would like, including some things that we are...

Dec 2023
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Manager

Relationship

We have a direct contact, and anytime I have reached out, they have been receptive, though I haven't...

Dec 2023
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Analyst/Coordinator

Loyalty

A big part of the reason behind switching to the Ivenix pumps was that we wanted to own the pumps....

Dec 2023
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Manager

Relationship

The support staff, the project managers, and the technicians that we deal with if we have a problem...

Nov 2023
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Manager

Product

The Ivenix product can be a little tricky. I think the one barrier that we have had is that the...

Nov 2023
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Manager

Product

Things with the Ivenix product are going great. It seems to be a pretty easy system. And from what I...

Nov 2023
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Director

Operations

The hands-on training from the Ivenix people who came to our organization was fantastic. Our lead...

Nov 2023
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Director

Operations, Product, Value

The Ivenix pump is very intuitive. There is a whole ease about the pump. We can tell that it was...

Nov 2023
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Nurse

Relationship

The Ivenix team has always been really helpful. If we reach out to them with a problem, they get...

Nov 2023
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Nurse

Product

I really like the Ivenix pumps. The pumps are very user friendly. When I do new orientation teaching...

Nov 2023
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Nurse

Relationship, Product

We have been having trouble with the Ivenix tubing. The tubing doesn't always work correctly. We...

Nov 2023
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Manager

Relationship, Product

I haven’t heard any complaints about the product on the technical side, and the people on that side...

Oct 2023
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Manager

Relationship, Operations

With implementations, Ivenix’s support team always logs in on the system's server, and we give them...

Oct 2023
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Director

Loyalty, Relationship, Product

There are a couple of little things that we are working on with Ivenix, especially for the CRNAs in...

Oct 2023
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Director

Operations, Product

Our pump-EHR interoperability project has been very successful. Our team was really invested in the...

Oct 2023
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Director

Relationship

We still love our Ivenix pumps. The vendor had a voluntary recall. We had no problems with the pumps...

Oct 2023
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Director

Relationship

Ivenix calls and checks us on frequently. And when they reached out to us about a recall, they were...

Oct 2023
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Director

Loyalty, Product

As our organization grows and gets bigger, we are going to buy more from Ivenix. I wish I had had...

Oct 2023
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Director

Product

With other vendors, I had to submit requests to add medications to the drug library, and the vendors...

Oct 2023
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Director

Product

We are doing a lot of different infusions using the Ivenix. As we get medications in, we are able to...

Oct 2023
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Director

Product

When we need to administer medication over the course of 10–15 minutes, we can pull up the...

Oct 2023
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Director

Product

Our organization has newly graduated nurses as well as nurses who have been in the industry for...

Oct 2023
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Director

Operations, Product

I was surprised at how positive everybody was about the Ivenix pump when they were first learning...

Oct 2023
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Director

Relationship, Product

The Ivenix pump has been fantastic. Ivenix had a recall with a certain piece of the pumps, but it...

Oct 2023
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Director

Operations

When our organization started getting busier, Ivenix sent out their training team again so that I...

Oct 2023
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