Ivenix (LVP) Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Director

Culture

The vendor's clinical team is amazing. We found out that in order for our EHR to talk to the Ivenix...

Dec 2023
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Director

Relationship, Operations

The vendor's clinical team is amazing. They are on top of everything. I could text them right now...

Dec 2023
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Director

Culture, Relationship

We have our worries that the Ivenix pump isn't as transparent as it should be. From the salesperson...

Dec 2023
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Director

Relationship

We are not happy with how the vendor has handled the recent recall on their pumps. The vendor's...

Dec 2023
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Manager

Loyalty, Product

With another vendor's pumps, if I have to adjust anything in our library, I have to send out the...

Dec 2023
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Manager

Product

The nurses like the pumps. Things are going really well. The pumps have a kind of smartphone-like...

Dec 2023
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Manager

Relationship

The vendor has been great to work with. Their team seems very personable. If we have any problems,...

Dec 2023
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Manager

Product

The staff seems to be liking the pumps up on the floors. The sets were a little hard to prime, but...

Dec 2023
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Analyst/Coordinator

Relationship

There are some times when I need IT help that I wish that I had a more direct link to somebody on...

Dec 2023
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Manager

Relationship, Operations

I haven't needed to have much direct interaction with the Ivenix specifically in the last year....

Dec 2023
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Analyst/Coordinator

Product

The Ivenix is easy to use, is very well made, and provides a lot of flexibility, especially when it...

Dec 2023
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Analyst/Coordinator

Operations

The Ivenix was easy for our nurses to implement, and the vendor was very easy to work with. They had...

Dec 2023
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Analyst/Coordinator

Relationship

The vendor resolves things in a timely manner and has the fastest IT team that I have worked with in...

Dec 2023
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Analyst/Coordinator

Relationship, Product

There was one thing in the Ivenix pumps that was a detractor, but we brought it up to the vendor....

Dec 2023
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Analyst/Coordinator

Operations

The vendor came on-site and helped train us, but there were parts of the training that people in my...

Dec 2023
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Manager

Product

The ability to remotely update pumps is a huge pro for the Ivenix pumps. I have heard stories of...

Dec 2023
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Manager

Product

We have nurses who have never used smart pumps and travel nurses, and especially with integration,...

Dec 2023
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Manager

Loyalty

The pumps are able to give us the majority of what we would like, including some things that we are...

Dec 2023
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Manager

Relationship

We have a direct contact, and anytime I have reached out, they have been receptive, though I haven't...

Dec 2023
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Analyst/Coordinator

Loyalty

A big part of the reason behind switching to the Ivenix pumps was that we wanted to own the pumps....

Dec 2023
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Manager

Relationship

The support staff, the project managers, and the technicians that we deal with if we have a problem...

Nov 2023
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Manager

Product

The Ivenix product can be a little tricky. I think the one barrier that we have had is that the...

Nov 2023
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Manager

Product

Things with the Ivenix product are going great. It seems to be a pretty easy system. And from what I...

Nov 2023
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Director

Operations

The hands-on training from the Ivenix people who came to our organization was fantastic. Our lead...

Nov 2023
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Director

Operations, Product, Value

The Ivenix pump is very intuitive. There is a whole ease about the pump. We can tell that it was...

Nov 2023
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Nurse

Relationship

The Ivenix team has always been really helpful. If we reach out to them with a problem, they get...

Nov 2023
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Nurse

Product

I really like the Ivenix pumps. The pumps are very user friendly. When I do new orientation teaching...

Nov 2023
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Nurse

Relationship, Product

We have been having trouble with the Ivenix tubing. The tubing doesn't always work correctly. We...

Nov 2023
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Manager

Relationship, Product

I haven’t heard any complaints about the product on the technical side, and the people on that side...

Oct 2023
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Manager

Relationship, Operations

With implementations, Ivenix’s support team always logs in on the system's server, and we give them...

Oct 2023
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Director

Loyalty, Relationship, Product

There are a couple of little things that we are working on with Ivenix, especially for the CRNAs in...

Oct 2023
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Director

Operations, Product

Our pump-EHR interoperability project has been very successful. Our team was really invested in the...

Oct 2023
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Director

Relationship

We still love our Ivenix pumps. The vendor had a voluntary recall. We had no problems with the pumps...

Oct 2023
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Director

Relationship

Ivenix calls and checks us on frequently. And when they reached out to us about a recall, they were...

Oct 2023
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Director

Loyalty, Product

As our organization grows and gets bigger, we are going to buy more from Ivenix. I wish I had had...

Oct 2023
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Director

Product

With other vendors, I had to submit requests to add medications to the drug library, and the vendors...

Oct 2023
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Director

Product

We are doing a lot of different infusions using the Ivenix. As we get medications in, we are able to...

Oct 2023
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Director

Product

When we need to administer medication over the course of 10–15 minutes, we can pull up the...

Oct 2023
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Director

Product

Our organization has newly graduated nurses as well as nurses who have been in the industry for...

Oct 2023
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Director

Operations, Product

I was surprised at how positive everybody was about the Ivenix pump when they were first learning...

Oct 2023
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Director

Relationship, Product

The Ivenix pump has been fantastic. Ivenix had a recall with a certain piece of the pumps, but it...

Oct 2023
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Director

Operations

When our organization started getting busier, Ivenix sent out their training team again so that I...

Oct 2023
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CNO

Operations, Product

The Ivenix pump feels like it was built for nurses. Nurses are the people that use infusion pumps,...

Jun 2023
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CNO

Product

Other than EMR interoperability, the Ivenix pump meets all of our needs. We get really good data out...

Jun 2023
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CNO

Relationship, Operations

When Ivinex had a recall, the vendor was very productive in terms of getting ahold of us and telling...

Jun 2023
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CNO

Operations

We went with Ivenix’s project manager when we rolled out the pumps, and that went extremely well....

Jun 2023
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CNO

Operations

For the implementation of the Ivenix pumps, we knew we had some spots where our Wi-Fi wasn't great....

Jun 2023
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Manager

Product

Our real challenge with Ivenix's product is building piggybacks. For instance, we will set the min...

Apr 2023
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Manager

Product

The product has something called modifiers within the drug build that allow us to point the nurses...

Apr 2023
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Manager

Product

The only problem we have had with Ivenix's product has been with reports. We used to have a full...

Apr 2023
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Manager

Loyalty, Relationship

We have been working with Ivenix for a while now, and we are almost where we want to be with...

Apr 2023
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Manager

Operations

We uncovered some pump limitations during our build and our implementation that I am not sure the...

Apr 2023
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Manager

Product

Ivenix is a new company, and their pump is volumetric, so it doesn't matter where our secondary is...

Apr 2023
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Manager

Relationship

Ivenix is very proactive about getting extra pumps on-site to replace those that we have to get...

Apr 2023
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Manager

Operations

Before they were bought by Fresenius Kabi, Ivenix was a very small company, and we got a lot of...

Apr 2023
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Director

Culture

Ivenix has been slow to keep promises on things that they promised when we went live with them. I...

Mar 2023
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Director

Product

The Ivenix pumps are very user friendly. The nurses and the pharmacy staff love them. Part of that...

Mar 2023
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