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Synapse (Global) Commentary
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Eder Lagemann
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KLAS Research Director - Eder Lagemann
 
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Canada PACS 2024: Market Volatility Heightens as Organizations Look to Improve Their Experience
Canada PACS 2024:
Market Volatility Heightens as Organizations Look to Improve Their Experience
March 2024
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Europe PACS 2022: Technology & Partnership Crucial in Evolving Market
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Middle East & Africa PACS 2022: Which Vendors Meet Customer Expectations?
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User Commentary

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Manager

Operations

All our users know Synapse because we have been using it for so long. Minimal training or support is...

Dec 2023
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Manager

Relationship

We use a third-party vendor for support, and that can be very challenging at times because they are...

Dec 2023
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Manager

Product

In terms of functionality, Synapse is challenging to use in a virtual environment despite the fact...

Dec 2023
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Manager

Loyalty

Based on the challenges that we are experiencing, we are in the early stages of exploring go-forward...

Dec 2023
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Director

Product

The strongest part of Synapse is its interface. It presents different filters and is flexible to edit....

Oct 2023
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Director

Product

Fujifilm could improve Synapse by providing monitoring tools for administrators, such as tools to...

Oct 2023
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Analyst/Coordinator

Product

We use Fujifilm's product for our tomosynthesis display and sequence. Fujifilm has a friendly team...

Sep 2023
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Analyst/Coordinator

Operations, Product

Fujifilm could work on improving aspects of the product, such as the measurements of the...

Sep 2023
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CIO

Operations

Our implementation with Fujifilm wasn't bad, but it wasn't perfect either. The system had a lot of...

Jul 2023
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Related Articles
Article
KLAS article icon
The Shifting Market of Global PACS
10 January 20    |   Eder Lagemann and Jonathan Christensen
KLAS’ recent Global PACS 2019 report speaks to a shifting non-US market for PACS solutions. Many healthcare organizations are looking for imaging vendors that will meet their long-term and short-term
View All Reports
Related Reports
Performance
KLAS article icon
Europe PACS 2022
05 July 22    |   Eder Lagemann and Sidney Tate
The PACS market in Europe is evolving. To unify care delivery, many countries are pushing for HIT consolidation across regional groups of hospitals. At the same time, healthcare organizations are increasingly looking to expand their imaging strategies outside of radiology to bring together more departments and facilities at an enterprise level. This report leverages the perspectives of 199 individuals representing 168 unique organizations across 25 European countries to determine which PACS vendors are delivering the technology and partnerships needed to drive imaging progress in Europe.
Performance
KLAS article icon
Middle East & Africa PACS 2022
05 April 22    |   Everton Santos and Sidney Tate
The PACS market in the Middle East and Africa is evolving, with some vendors gaining prominence and others losing traction. Healthcare organizations are looking to enhance their imaging strategies with new, advanced technology (e.g., AI and the cloud) and want vendors who innovate and deliver this technology. Using customer feedback from 60 organizations across 14 countries, this report is KLAS’ first to focus on the PACS market in the Middle East and Africa, exploring vendor market share and performance and examining which vendors are keeping pace with customer expectations.



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