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Synapse (Global) Commentary
Filtered view: (Canada)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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100%
 
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User Commentary

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Director

Sectra could improve Synapse by adding AI capabilities.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

The system is very slow. I often hear from the radiologists that the performance is an issue....

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

One change that Fujifilm could make to improve our experience would be to have fewer system outages.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

The thing I like most about Synapse is that it is very easy to use.

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

Fujifilm’s main strength is their fast technical support.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Fujifilm needs to give HL7 visibility to PACS admins, and there needs to be more HL7 configurability...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I like that the user interface of Synapse is easy to use.

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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