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End-User Experience Monitoring & Troubleshooting Commentary
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Subject Expert
Boyd Stewart
Chief Insights Officer
KLAS Chief Insights Officer - Boyd Stewart
 

Commentary Summary

Performance details

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User Commentary

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CISO

I can't say whether the system is going to remain in our inventory once we go to a new vendor. It is...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CISO

Goliath Technologies is a great partner, and End-User Experience Monitoring & Troubleshooting is...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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CISO

Goliath Technologies had onboarding sessions and training sessions when we were doing our...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CISO

I don't know that I can effectively say that Goliath Technologies is part of our long-term plans....

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CISO

The data that the system gives us is outstanding. My team members have to use the system...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CISO

I probably wouldn't buy the system again. That isn't because the system isn't doing a good job. Now,...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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