Intergy EHR Commentary
Filtered view: (Over 75 Physicians)
Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Value
Greenway Health is less expensive than many other vendors, so I do believe we get our money's worth....
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Product
Because we are using multiple offerings from Greenway Health, interfacing is generally easier....
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Loyalty, Product
Things are going well with Intergy EHR. We are doing a lot with the AI features, and we are fully up...
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Culture, Relationship, Operations
Greenway Health spent an entire year designing a whole new EHR and then scrapped it completely. They...
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Product
The EHR is definitely not a high performer. It is missing many features that other standard EHRs...
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Operations, Product
The EHR is easy to navigate, and training new users isn’t difficult, but the system is neither...
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Loyalty
If we had a choice, Intergy EHR would not be part of our long-term plans. We are constantly in an...
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Product, Value
We have had to involve so many third parties because the product doesn’t provide essential...
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Product
There are a lot of third-party plugins, and when they go down, we are dead in the water. We had to...
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Product
We host our own software. The vendor has moved to a cloud environment, so we don't always get the...
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Relationship, Product
Greenway Health’s upgrades are more stable now than they were several years ago. The vendor...
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Value
I think Greenway Health charges for some interfaces that they really shouldn't, but they are not too...
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Value
We use the hell out of Intergy EHR. We get a good return on our investment by using multiple...
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Product
There are some features that Greenway Health claims they have, but when we dig into them, we find...
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Relationship, Product
There are some defects in Intergy EHR that Greenway Health is working on. And though they have done...
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Loyalty
We were with Greenway Health for a long time, but we are being asked to switch, so we don't have a...
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Relationship, Product
There was a lack of urgency from Greenway Health when there was a system-wide outage. The reporting...
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Product
There are things that we want to be able to do with this solution, but we don’t have the...
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Loyalty
We went through and looked at the industry, we kicked tires, and we put out an RFI. Based on our...
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Relationship
The Greenway Health person who regularly contacts us is not an executive, but they have the ability...
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Loyalty, Product, Value
We are using the vendor's AI dictation tool. It is great. It speeds up visits and documentation for...
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Product
I would really love to see a mobile app version of Intergy EHR. I have seen other products from...
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Culture, Relationship
Greenway Health does not keep all their promises. They started development on some specific...
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Culture, Relationship
Greenway Health could improve the senior executive loyalty to us. They need improvements in senior...
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Product
Intergy EHR is more difficult to use because of the current UI. With that being said, I know that...
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Loyalty, Product
One of the things that I am excited about on the Intergy EHR is that Greenway Health is implementing...
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Product, Value
A positive is that Intergy EHR is linked to Intergy Practice Management, and from a billing...
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Product
The nice thing about using multiple solutions from Greenway Health is that we are able to actually...
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Relationship
Greenway Health's support has been disastrous over the last couple of years. There is a lack of...
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Operations, Product
Intergy EHR isn't user friendly. It needs to have a real override. The Greenway Health training...
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Loyalty, Relationship, Product
Intergy EHR is primarily an on-premises solution. The vendor is trying to tweak it so that they can...
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Value
Intergy EHR isn't the most expensive system in the world. At least its canned reports are locked in.
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Loyalty, Relationship
I would not recommend Greenway Health to anyone. They are in a bad place right now. Unfortunately,...
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Loyalty, Value
Greenway Health doesn't so much nickel-and-dime us as overpromise and overcharge. For example, we...
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Relationship
Greenway Health definitely struggles with getting their plan into action, and sometimes, they will...
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Product
I have been happy with our change from Prime Suite to Intergy EHR. Intergy EHR looks more dated than...
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Culture, Value
Our charges for Intergy EHR are not itemized. There has been a cost per number of users. We would...
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Culture, Relationship, Value
It is a joy to work with a company like Greenway Health. Their people are down to earth and easy to...
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Product
The chart is laid out well, and the graphics are clear. But the EHR workflows are siloed, and an...
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Product
Intergy EHR is flexible enough that we have modified everything we do into it. We have built...
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Loyalty, Relationship
I truly think the vendor wants to be innovative and nimble, and they are working with us to try to...
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Loyalty
Greenway Health decided to partner with a vendor called Nabla, and I have been pretty pleased with...
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Relationship
The vendor doesn't keep all their promises, but most of the time, that is understandable. For a lot...
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Relationship
What was bad about Greenway Health's system was that we had some problems with uptime for a bit....
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Loyalty
We have been partnering with Greenway Health for many years, and we have grown together. Just like...
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Relationship
Greenway Health’s support does pretty well for us. I don't know whether they do well for everyone....
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Product
Intergy EHR does our billing well. We can customize the system and make it work for us while we have...
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Product
The big items for us where Intergy EHR is missing functionality are denial management on the billing...
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Loyalty, Value
Intergy EHR does what we need it to do. The price point is good. We understand the product very...
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Product
I would like to see Greenway Health support the integration efforts for Intergy EHR more robustly so...
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Relationship, Product
Greenway Health’s website is kind of a mess. There are different portal logins for different...
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Product
I like the structured data in Intergy EHR as it can manipulate forms and has the ability to derive...
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Relationship, Product
Greenway Health has not kept promises on releases and functionality in saying Intergy EHR can do X,...
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Product
Greenway Health could improve the accuracy of some of the information in the chart. Intergy EHR will...
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