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Intergy Practice Management Commentary
Filtered view: (11-75 Physicians)(Independent)

Subject Expert
Chris Clune
Research Director
KLAS Research Director - Chris Clune
 
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User Commentary

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Manager

Culture, Relationship

Greenway Health knows that things aren't going well. They are trying to make changes; they fired...

Jul 2025
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Manager

Relationship

I have always given Greenway Health good remarks until last year and this year. We have just been...

Jul 2025
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Manager

Culture, Relationship

I recently called Greenway Health's support people because that is the process we are supposed to...

Jul 2025
||
(0)
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Manager

Product

The solution's health reminders are constantly broken, so it is just really tough to track things...

Jul 2025
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Manager

Product

Intergy Practice Management doesn't have a built-in vaccine inventory system or a built-in...

Jul 2025
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Manager

Relationship

If we call Greenway Health's support people, we never get an answer to our problems. They outsourced...

Jul 2025
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Manager

Relationship, Product

If any clients of Greenway Health want to link to any surrounding health systems, they need to be...

Jul 2025
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Manager

Product

I'm having a hard time coming up with any benefits of the solution right now. The integration for...

Jul 2025
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Manager

Value

Anytime we want to add a new provider or anytime we want help with something beyond just reading an...

Jul 2025
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(0)
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COO

Loyalty

The AI in the product provides greater efficiency for the providers, and the learning curve was very...

Jul 2025
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(0)
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COO

Product, Value

The benefit of using multiple solutions from the vendor is a combination of the infrastructure...

Jul 2025
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COO

Operations

The vendor doesn’t offer a lot of training. Most of the trainings that we do are things that we do...

Jul 2025
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Manager

Relationship

The vendor's service for Intergy Practice Management feels more proactive than their service for...

Jun 2025
||
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Manager

Loyalty

We are doing robotic process automation now and getting ready to add some machine learning that will...

Jun 2025
||
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Manager

Product, Value

Our physicians have been satisfied with Intergy Practice Management. The system is easier to use...

Jun 2025
||
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Manager

Operations, Product

The system has been consistent and easy to use. Overall, we have had a good experience with it.

Jun 2025
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(0)
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CEO/President

Culture, Relationship, Value

Greenway Health’s support is very low unless I pay for it. They have US-based TS, but we can't buy...

Jun 2025
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(0)
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CEO/President

Relationship

I used to complain about the previous president, Pratap Sarker. He would send out emails telling us...

Jun 2025
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CEO/President

Loyalty, Product

Greenway Health uses Citrix for their web-based services, and Citrix's product has been very...

Jun 2025
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CEO/President

Relationship

We have a contact at Greenway Health, and we have a regular call scheduled with them. Sometimes we...

Jun 2025
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CEO/President

Product

Where Intergy Practice Management can utilize third-party systems that Greenway Health has allowed...

Jun 2025
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CEO/President

Loyalty

If I could snap my fingers and have a different system that we looked at years ago in here tomorrow,...

Jun 2025
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CEO/President

Relationship

I think Greenway Health should get rid of Change Healthcare. That would be nice. They should find...

Jun 2025
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Director

Loyalty, Relationship

I really don't feel like there have been great enhancements or improvements. Years ago, Greenway...

Jun 2025
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(0)
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Director

Value

Greenway Health’s pricing is somewhat clear, but we are trying to negotiate reducing it because we...

Jun 2025
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COO

Operations, Product

Intergy Practice Management is extremely good at scrubbing claims. The system is very integrated...

Mar 2025
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COO

Relationship

Greenway Health isn't proactive about anything. If there are any known issues with other payers, the...

Mar 2025
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(0)
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COO

Value

Intergy Practice Management isn't an expensive product, but we get what we pay for.

Mar 2025
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COO

Product, Value

I would really like the charge-posting portion of Intergy Practice Management to be improved. That...

Mar 2025
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COO

Relationship

Greenway Health's phone support is great now. We have paid extra money for it, so we are getting...

Mar 2025
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(0)
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COO

Operations

If I were to create my own training for the system, it would have to be on-site training for our...

Mar 2025
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(0)
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COO

Loyalty

If Greenway Health were to make some modifications to Intergy Practice Management, I would buy it...

Mar 2025
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(0)
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CEO/President

Value

Greenway Health does not avoid charging for every little thing on the PM side. If we ask for...

Feb 2025
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(0)
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CEO/President

Relationship

Greenway Health is not proactive in solving problems or creating new value. They are not out seeking...

Feb 2025
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(0)
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Analyst/Coordinator

Product

There is a function within Intergy Practice Management called claims control. When something is...

Jan 2025
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Analyst/Coordinator

Product

When I first started with this organization, the practice management side of Intergy wasn't being...

Jan 2025
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Analyst/Coordinator

Relationship

Greenway Health is fantastic. There are a couple of people over there that I talk to. I don't want...

Jan 2025
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Analyst/Coordinator

Loyalty, Relationship, Operations

There are definitely things that I wish Intergy Practice Management would do that it currently...

Jan 2025
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Manager

Loyalty, Product

There are things we would like to see improved, but it just may not be possible to improve them. For...

Jan 2025
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Manager

Operations

I don't know that I have ever been offered ongoing training, and I would like that for users on the...

Jan 2025
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Manager

Operations, Product

I have not had any issues with Intergy Practice Management. Their upgrades are consistent. When they...

Jan 2025
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(0)
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Manager

Relationship

I am extremely satisfied with our team leader from Greenway Health.

Jan 2025
||
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CEO/President

Culture, Value

We can tell there is a turnover within their customer service. We have had many sales...

Jan 2025
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(0)
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CEO/President

Relationship, Product

We want to have better and easier reporting; we want to grab data a little faster. The reports that...

Jan 2025
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CEO/President

Relationship

The last year has been positive with Greenway Health. They are trying to be proactive. That is why...

Jan 2025
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Manager

Product

Intergy Practice Management is an awesome system for one specialty but not for a multispecialty...

Sep 2024
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Manager

Operations

I don't think Greenway Health has updated their training videos in years. They are still based on...

Sep 2024
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(0)
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Manager

Relationship, Operations

Greenway Health is getting a lot better at delivering new technology. They are actually consulting...

Sep 2024
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(0)
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Manager

Culture, Value

Greenway Health’s licensing structure is just insane. They charge for everything. The only thing...

Sep 2024
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(0)
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Manager

Product, Value

While working in Intergy Practice Management, we have been able to standardize our workflows across...

Sep 2024
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(0)
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Manager

Loyalty

I have identified many areas that I want Greenway Health to take a look at. If they continue to look...

Aug 2024
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(0)
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Manager

Operations, Value

When we need functionality from Greenway Health, they want to charge us for that. I feel like...

Aug 2024
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(0)
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Manager

Product

With Intergy Practice Management, we can't really track referrals. We can't put in a referral and...

Aug 2024
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(0)
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VP/Other Executive

Product

Everything about the practice management side of the system was excellent. The structure for...

Aug 2024
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(0)
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VP/Other Executive

Loyalty, Product

With Intergy Practice Management, the provider side on the encounter notes was not good. The portal...

Aug 2024
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(0)
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VP/Other Executive

Value

We had a significant price increase from Greenway Health. Then the following year, we had another...

Aug 2024
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(0)
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VP/Other Executive

Relationship

Greenway Health’s support just deteriorated. Before, I would do a call, and most of the time, the...

Aug 2024
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(0)
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VP/Other Executive

Relationship

I had a good relationship with Greenway Health. Previously, after a service ticket, I gave them full...

Aug 2024
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(0)
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VP/Other Executive

Value

Greenway Health’s bill statements are pathetic. They have always nickel-and-dimed us despite our...

Aug 2024
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