AcuityPlus (WinPFS) (QuadraMed) Comments

 

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 1/18/2021 8:03:10 PM and Model.EvProductId = 968

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

Director

Relationship

We have been through several owners with AcuityPlus. It is now a part of Harris Healthcare. We are...

Jan 2021
 Helpful

 or  to see details.

Director

Functionality and Upgrades

I do believe there is not a better acuity product out there. A lot of people try and come up with...

Jan 2021
 Helpful

 or  to see details.

Director

Other Observations & Comments

I feel like Harris Healthcare doesn’t have a great grasp of innovation. AcuityPlus started as a...

Jan 2021
 Helpful

 or  to see details.

Manager

Service and Support

We have been using AcuityPlus for years, and throughout all the different iterations of the product,...

Oct 2020
 Helpful

 or  to see details.

Manager

Other Observations & Comments

Unfortunately, we don't use AcuityPlus to its fullest capacity. We use the solution more for...

Oct 2020
 Helpful

 or  to see details.

Manager

Service and Support

Any time we have had an issue, we have put in a ticket, and the ticket has been addressed quite...

Oct 2020
 Helpful

 or  to see details.

Manager

ROI / Cost (care and feeding)

Harris Healthcare definitely does not charge us for every little thing. They don’t charge us for...

Jun 2020
 Helpful

 or  to see details.

Manager

Interfacing and Integration

We are able to integrate our scheduling systems via a flat file, but that doesn’t work very well. We...

Jun 2020
 Helpful

 or  to see details.

Manager

Functionality and Upgrades

We are missing some of our needs from the product, but that is because we didn’t take the last...

Jun 2020
 Helpful

 or  to see details.

Manager

Service and Support

Harris Healthcare's service is really good. I haven’t really had to get the executives involved....

Jun 2020
 Helpful

 or  to see details.

Manager

Service and Support

Harris Healthcare has attempted to support us during the COVID-19 pandemic, but we haven’t really...

Jun 2020
 Helpful

 or  to see details.

Manager

Service and Support

Harris Healthcare's support in general stands out. They are always responsive and very helpful. We...

Jun 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

We avoid asking the vendor things for things that they would charge for, but I don’t feel like they...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

The system seems to be compatible with everything that we have wanted to use it with. The product is...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

I would like to see some of the product’s filters improved. It is hard to get to where I want to be....

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The vendor has kept their promises and has been very responsive. The vendor’s proactivity has gotten...

Apr 2020
 Helpful

 or  to see details.

Manager

Service and Support

I don't know whether there is any new technology that the vendor is delivering. The support people...

Mar 2020
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF