Spotlight Data Solution Comments

 

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Commentary Summary

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User Commentary

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Director

Functionality and Upgrades

We have had issues with the solution working as it should. The situation is similar to what we have...

Jun 2020
 Helpful

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Director

Other Observations & Comments

I don't know whether there is a tablet or a phone version, but being able to use other tools to...

Jun 2020
 Helpful

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Director

Service and Support

HBI Solutions is a great partner to work with. I have had some issues with some data that I have...

Jun 2020
 Helpful

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VP/Other Executive

Relationship

In terms of keeping promises, the promises I expect are generally baked into a statement of work. We...

Apr 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

We work with HBI Solutions’ real-time analysis application, which is really their sweet spot. That...

May 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

HBI Solutions does an extremely good job of combining clinical insights, operational expertise,...

May 2019
 Helpful

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VP/Other Executive

Other Observations & Comments

HBI Solutions needs more provider-side subject matter expertise at the middle account-management...

May 2019
 Helpful

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CIO

Functionality and Upgrades

I have been very happy with Spotlight Data Solution. HBI Solutions has done some great things for...

May 2019
 Helpful

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CIO

Implementation and Training

Our problems with Spotlight Data Solution have been having data make it to the data warehouse and...

May 2019
 Helpful

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Director

Functionality and Upgrades

The solution meets all of our needs. In fact, working with HBI Solutions has been incredible. When...

Apr 2019
 Helpful

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Director

Functionality and Upgrades

This solution has been great. HBI Solutions saw an opportunity to do some predictive analytics. We...

Apr 2019
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Director

Interfacing and Integration

The solution does not directly interface with our enterprise systems. We never expected everything...

Apr 2019
 Helpful

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Director

Relationship

I don't know a lot about the management at HBI Solutions, but we have always had access to top...

Apr 2019
 Helpful

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Director

Functionality and Upgrades

There is not a lot of training for the solution, but with the way the product is built, we don't...

Apr 2019
 Helpful

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Director

Functionality and Upgrades

HBI Solutions is always looking to expand into niche markets. Competing with some of the national...

Apr 2019
 Helpful

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Director

Lessons Learned

People considering this solution should look at a few different things. There are three big parts of...

Apr 2019
 Helpful

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Manager

Functionality and Upgrades

The HBI Solutions product makes tracking our high-risk patients so much easier. Otherwise, we would...

Apr 2019
 Helpful

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Manager

Functionality and Upgrades

When we look through some of the patient lists, we get a lot of patients who don't belong to us....

Apr 2019
 Helpful

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Manager

Service and Support

When HBI Solutions has system outages, we often are not notified. Their customer support is more of...

Apr 2019
 Helpful

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Director

ROI / Cost (care and feeding)

We are using this system to monitor patients so that we know who they are, where they are, and what...

Apr 2019
 Helpful

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Director

Functionality and Upgrades

I know HBI Solutions was trying to get some additional reporting for this tool. HBI Solutions was...

Apr 2019
 Helpful

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Director

Functionality and Upgrades

I have liked this tool, and I have had a good experience with the people at HBI Solutions. HBI...

Apr 2019
 Helpful

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Director

ROI / Cost (care and feeding)

The cost of this solution has been pretty good. The pricing has been pretty fair, and I don't think...

Apr 2019
 Helpful

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CEO/President

Service and Support

HBI Solutions is helping us to recruit customers as we offer their service through our HIE. They...

Mar 2019
 Helpful

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CEO/President

Functionality and Upgrades

We have been working with HBI Solutions for over a year now, and Spotlight Data Solution is now...

Mar 2019
 Helpful

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CEO/President

Relationship

HBI Solutions is very responsive and committed. They continue to find ways to improve the product....

Mar 2019
 Helpful

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VP/Other Executive

Relationship

I have known HBI Solutions for a long time, and I know how good they are. I need to leverage...

Apr 2018
 Helpful

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VP/Other Executive

Service and Support

One thing I like about HBI Solutions is they build models that reflect both the markets their...

Apr 2018
 Helpful

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VP/Other Executive

Relationship

HBI Solutions' leaders have been in healthcare analytics since the early '90s. They have seen a lot....

Apr 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

The difficult thing about population health management is we have to be able to assess the health of...

Apr 2018
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

Spotlight Data Solution does not cost an arm and a leg, and providers do not have to buy a data...

Apr 2018
 Helpful

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VP/Other Executive

Service and Support

If we are to invest in machine learning as a service, we need to know that our partners understand...

Apr 2018
 Helpful

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VP/Other Executive

Relationship

It is important to make sure vendors are prepared to have certain conversations. For example, there...

Apr 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

One of the good things about HBI Solutions is their approach, methodology, presentation, and user...

Apr 2018
 Helpful

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Director

Service and Support

HBI Solutions has been responsive and very helpful in solving any issues. If I have trouble with a...

Mar 2018
 Helpful

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Director

Functionality and Upgrades

I have sometimes had issues when pulling data for the tool. I like big data, so sometimes I run very...

Mar 2018
 Helpful

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Director

Service and Support

When I first started using the system, I had some issues logging on. The system wouldn’t accept my...

Mar 2018
 Helpful

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Director

Functionality and Upgrades

Spotlight Data Solution is very easy to use. Even a newbie can pick up on it. It is pretty...

Mar 2018
 Helpful

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Director

Future Outlook

HBI Solutions is coming out with features that I am really looking forward to. I will be able to get...

Mar 2018
 Helpful

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Director

Service and Support

We don’t meet with HBI Solutions as often as we used to. We typically would meet each month to go...

Mar 2018
 Helpful

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Director

Other Observations & Comments

We would love to have claims data weaved into all of the great clinical information. That...

Mar 2018
 Helpful

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Director

Functionality and Upgrades

We use Spotlight Data Solution primarily in care management. We use it to find people who are at...

Mar 2018
 Helpful

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Director

ROI / Cost (care and feeding)

Spotlight Data Solution helped us get what we needed to avoid some costs. We had a few high-cost...

Mar 2018
 Helpful

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Director

Functionality and Upgrades

If we were staring again, I absolutely would pick Spotlight Data Solution. It is one of the top HIM...

Mar 2018
 Helpful

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Director

Relationship

HBI Solutions is a small company that is still young. They are very responsive, and they are...

Mar 2018
 Helpful

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Director

Technology

HBI Solutions is very responsive. They deliver new technology that meets our needs.

Mar 2018
 Helpful

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Manager

Functionality and Upgrades

We use Spotlight Data Solution in a lot of ways. We use it to assess service needs within our...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

Compared with the data we used to receive from the state, the data from Spotlight Data Solution is...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

There are two components to Spotlight Data Solution. The first piece is our state’s database for...

Feb 2018
 Helpful

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Manager

Future Outlook

Spotlight Data Solution is a great resource when we are trying to support a decision to adopt a new...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

HBI Solutions does a very good job of setting the product up. Most of the reporting in the system is...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

Spotlight Data Solution's interface is really intuitive and easy to use. After 20 minutes of playing...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

Spotlight Data Solution has worked pretty well for us. I can think of maybe five times this year...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

I like that the system gives us really quick and easy access to certain patient information. For...

Feb 2018
 Helpful

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Manager

Functionality and Upgrades

At one point, we were using five different sources to get the information we needed, but now we only...

Feb 2018
 Helpful

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Manager

Relationship

HBI Solutions' support is pretty quick and responsive. When we have an issue, we can send an email...

Feb 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

We used Spotlight Data Solution to see whether we could predict who was going to be admitted into...

Jan 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

The real challenge with any of these analytics products is getting them meaningfully placed in the...

Jan 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

The wonderful thing about Spotlight Data Solution is the data that drives the model is always...

Jan 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

One of the things that we have been doing with Spotlight Data Solution is we have started to bring...

Jan 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

Spotlight Data Solution is still nascent. The vendor needs to do a little more to firm up their...

Jan 2018
 Helpful

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VP/Other Executive

Other Observations & Comments

Spotlight Data Solution is quirky, and it isn't easy to use. There aren't a lot of similar tools out...

Jan 2018
 Helpful

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CEO/President

Relationship

Working with HBI Solutions has gone well. Their executives have been very involved. They are very...

Nov 2017
 Helpful

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CEO/President

Functionality and Upgrades

The strongest dashboards we have for data visualization are the ones that are in Spotlight Data...

Nov 2017
 Helpful

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CEO/President

Functionality and Upgrades

Every night, the software runs through the medical history of all the patients to date and sees...

Nov 2017
 Helpful

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