HCTec HIT Staffing Comments

 
 View Product Scores

Preferences

   Bookmark

Give your feedback

Rate it!
Current Time Inside Cache Tag Helper: 9/30/2020 9:58:25 AM and Model.EvProductId = 211468

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Want to see full details?

User Commentary

Sort by

Analyst/Coordinator

Tools and Methodology

We didn’t involve the vendor much during the COVID-19 crisis. The work was mostly kept internal. The...

Jul 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

The project we had the vendor working one was of medium complexity. The project took a long time...

Jul 2020
 Helpful

 or  to see details.

Analyst/Coordinator

ROI and Cost

The vendor avoids charging us for every little thing. I am not really involved in the financials,...

Jul 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

The vendor hasn’t exceeded my expectations. We have struggled with the vendor’s consultants. The...

Jul 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

Considering our overall experience, our product works well now, but getting there was painful....

Jul 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

The vendor’s team that I work with does a fabulous job of documenting, and that is something we...

Jul 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Tools and Methodology

I would like to give some feedback on the hiring process. I understand why the vendor doesn’t allow...

Jul 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

HCTec has stepped up their game during the COVID-19 crisis. They were actually able to help out...

Jun 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

Based on my experience with HCTec and depending on the area of need from the client, I would...

Jun 2020
 Helpful

 or  to see details.

Manager

Project Results

I work with HCTec, and I have invited them to assist other clients because of our experience with...

Jun 2020
 Helpful

 or  to see details.

Manager

Tools and Methodology

I had a negative experience with someone I don’t normally work with, but it wasn’t necessarily all...

Jun 2020
 Helpful

 or  to see details.

Manager

Relationship

HCTec is really good about meeting us in the middle if we need something from them. We have a...

Jun 2020
 Helpful

 or  to see details.

Manager

Other Observations

The vendor's executive involvement is nonexistent, but that is not something I need. The person who...

Jun 2020
 Helpful

 or  to see details.

Director

People and Knowledge

HCTec's staff members fit into our culture and feel well treated. The staff members HCTec provides...

Jan 2020
 Helpful

 or  to see details.

Director

Project Results

To get contracts and statements of work up and running, HCTec was initially very quick to respond...

Jan 2020
 Helpful

 or  to see details.

Director

People and Knowledge

The HCTec staff members do a very good job on the front end, the back-end billing, the business...

Jan 2020
 Helpful

 or  to see details.

Manager

Relationship

HCTec is supporting us on several applications, and they have been really good to us. HCTec is doing...

Jan 2020
 Helpful

 or  to see details.

Director

Relationship

HCTec is pretty weak. I hate to be so harsh, but I don't really feel like they are a partner to us...

Dec 2019
 Helpful

 or  to see details.

Director

People and Knowledge

Since we really only used HCTec for individual consulting and not any other services, our experience...

Dec 2019
 Helpful

 or  to see details.

Director

Project Results

HCTec found us good analysts, but in the end, the promises HCTec made really fell flat.

Dec 2019
 Helpful

 or  to see details.

Director

Sales and Contracting

HCTec's analysts have good expertise, but I would rate the company lower in general because of their...

Dec 2019
 Helpful

 or  to see details.

Director

Relationship

The executives are very sales oriented. We don't feel like they want to help us however they can; we...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

We have been really happy with HCTec's work. We use a number of staffing firms, and HCTec is my...

Oct 2019
 Helpful

 or  to see details.

Manager

People and Knowledge

HCTec sends résumés of highly qualified people, not people who just recently got their...

Sep 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

We get together with our account manager to go over the analysts' time. All analysts document their...

Sep 2019
 Helpful

 or  to see details.

Manager

Relationship

I have only good things to say about HCTec. They are very responsive, and they really foster a...

Sep 2019
 Helpful

 or  to see details.

Manager

People and Knowledge

HCTec's service is very heavy in the EHR and clinical realm, and the company does a really good job...

Sep 2019
 Helpful

 or  to see details.

Manager

Other Observations

HCTec's service people also do the system analysis for us, so they do a lot of analysis around...

Sep 2019
 Helpful

 or  to see details.

Manager

Other Observations

HCTec is behind with strategic ability. The company began to dip into the security space a few years...

Sep 2019
 Helpful

 or  to see details.

Manager

Relationship

HCTec's resources are pretty solid. HCTec knows our organization very well, and we have had the same...

Sep 2019
 Helpful

 or  to see details.

Manager

Other Observations

When comparing all of the suppliers we use, I would say that HCTec is consistently in the middle of...

Sep 2019
 Helpful

 or  to see details.

Director

ROI and Cost

HCTec’s prices are kind of wrapped up into one fee when the staff members are remote and when there...

Jun 2019
 Helpful

 or  to see details.

Director

Relationship

I don’t expect the executives at HCTec to be heavily involved. We have met them, but I haven’t had...

Jun 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

The strength of our partnership with HCTec is in the strength and probably speed of the candidates....

Jun 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

We had one candidate that didn’t meet HCTec's expectations, and we gave HCTec feedback about that....

Jun 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

When we look for resources, HCTec certainly has to be knowledgeable about how we have deployed our...

May 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

HCTec as an overall company does a very good job of exceeding our expectations. With individual...

May 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

In meetings, HCTec does not guide or lead. The resources are good people, and we don’t have to do a...

May 2019
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

In general, HCTec is a solid group. Their point people that we work with are responsive, and HCTec...

May 2019
 Helpful

 or  to see details.

Director

Sales and Contracting

I am always looking at pricing, but it isn’t necessarily realistic for HCTec to lower their prices....

Apr 2019
 Helpful

 or  to see details.

Director

People and Knowledge

HCTec has very qualified consultants, and they did a very good job at vetting them before they were...

Apr 2019
 Helpful

 or  to see details.

Director

Relationship

HCTec responded quickly. Recently, my main representative for HCTec was on vacation and was emailing...

Jun 2018
 Helpful

 or  to see details.

Director

Tools and Methodology

HCTec has a system for signing off time. I had to ask for it. There are no reminders, so I always...

Jun 2018
 Helpful

 or  to see details.

VP/Other Executive

Project Results

HCTec was able to help us achieve our objectives and meet our timelines for the implementation.

Mar 2018
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

HCTec is very responsive. We get qualified candidates when we reach out to them.

Mar 2018
 Helpful

 or  to see details.

VP/Other Executive

Relationship

HCTec could involve their leadership a little bit more. They aren’t as proactive as some other firms...

Mar 2018
 Helpful

 or  to see details.

VP/Other Executive

Relationship

HCTec is kind of laid back and waits for me to reach out to them. We have had some turnover with our...

Mar 2018
 Helpful

 or  to see details.

Manager

Project Results

HCTec communicates with us and checks on our needs. I don’t think I would change anything about what...

Mar 2018
 Helpful

 or  to see details.

Director

Other Observations

We hired HCTec primarily for training support. We had far more training classes scheduled than we...

Oct 2017
 Helpful

 or  to see details.

Director

Project Results

Overall, our experience with HCTec has been good. We could have kept our training internal, but we...

Oct 2017
 Helpful

 or  to see details.

Director

People and Knowledge

HCTec could improve by offering more trainers that are also clinicians. These trainers would have a...

Oct 2017
 Helpful

 or  to see details.

Director

Other Observations

We finished our training with HCTec before our go-live. The vendor helped us train some superusers....

Oct 2017
 Helpful

 or  to see details.

Manager

Tools and Methodology

There is such a thing as too much vendor executive involvement. I really didn't like the involvement...

Oct 2017
 Helpful

 or  to see details.

Manager

People and Knowledge

I thought highly of the HCTec training manager I worked with. HCTec hired an internal training...

Oct 2017
 Helpful

 or  to see details.

Manager

Win/Loss - Why they were selected (by current clients)

We went with HCTec over other vendors because we had experience with their trainers and their...

Oct 2017
 Helpful

 or  to see details.

Manager

Relationship

I was not happy with HCTec a year ago. With time, my opinion of them has improved. I would hire them...

Oct 2017
 Helpful

 or  to see details.

Manager

People and Knowledge

The overall knowledge of the HCTec staff varied widely by each staff member. Sometimes my manager...

Oct 2017
 Helpful

 or  to see details.

Manager

Project Results

At the end of the go-live, we were all grateful that HCTec was there. Even after dealing with...

Oct 2017
 Helpful

 or  to see details.

Manager

People and Knowledge

I really valued our account representative. That person had very little to do with the massive...

Oct 2017
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​