HCTec HIT Staffing Comments

 

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Current Time Inside Cache Tag Helper: 9/30/2020 9:58:25 AM and Model.EvProductId = 211468

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Analyst/Coordinator

Tools and Methodology

We didn’t involve the vendor much during the COVID-19 crisis. The work was mostly kept internal. The...

Jul 2020
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Analyst/Coordinator

Tools and Methodology

The project we had the vendor working one was of medium complexity. The project took a long time...

Jul 2020
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Analyst/Coordinator

ROI and Cost

The vendor avoids charging us for every little thing. I am not really involved in the financials,...

Jul 2020
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Analyst/Coordinator

Tools and Methodology

The vendor hasn’t exceeded my expectations. We have struggled with the vendor’s consultants. The...

Jul 2020
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Analyst/Coordinator

Tools and Methodology

Considering our overall experience, our product works well now, but getting there was painful....

Jul 2020
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Analyst/Coordinator

Tools and Methodology

The vendor’s team that I work with does a fabulous job of documenting, and that is something we...

Jul 2020
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Analyst/Coordinator

Tools and Methodology

I would like to give some feedback on the hiring process. I understand why the vendor doesn’t allow...

Jul 2020
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Manager

Tools and Methodology

HCTec has stepped up their game during the COVID-19 crisis. They were actually able to help out...

Jun 2020
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Manager

People and Knowledge

Based on my experience with HCTec and depending on the area of need from the client, I would...

Jun 2020
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Manager

Project Results

I work with HCTec, and I have invited them to assist other clients because of our experience with...

Jun 2020
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Manager

Tools and Methodology

I had a negative experience with someone I don’t normally work with, but it wasn’t necessarily all...

Jun 2020
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Manager

Relationship

HCTec is really good about meeting us in the middle if we need something from them. We have a...

Jun 2020
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Manager

Other Observations

The vendor's executive involvement is nonexistent, but that is not something I need. The person who...

Jun 2020
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Director

People and Knowledge

HCTec's staff members fit into our culture and feel well treated. The staff members HCTec provides...

Jan 2020
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Director

Project Results

To get contracts and statements of work up and running, HCTec was initially very quick to respond...

Jan 2020
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Director

People and Knowledge

The HCTec staff members do a very good job on the front end, the back-end billing, the business...

Jan 2020
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Manager

Relationship

HCTec is supporting us on several applications, and they have been really good to us. HCTec is doing...

Jan 2020
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Director

Relationship

HCTec is pretty weak. I hate to be so harsh, but I don't really feel like they are a partner to us...

Dec 2019
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Director

People and Knowledge

Since we really only used HCTec for individual consulting and not any other services, our experience...

Dec 2019
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Director

Project Results

HCTec found us good analysts, but in the end, the promises HCTec made really fell flat.

Dec 2019
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Director

Sales and Contracting

HCTec's analysts have good expertise, but I would rate the company lower in general because of their...

Dec 2019
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Director

Relationship

The executives are very sales oriented. We don't feel like they want to help us however they can; we...

Dec 2019
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VP/Other Executive

Tools and Methodology

We have been really happy with HCTec's work. We use a number of staffing firms, and HCTec is my...

Oct 2019
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Manager

People and Knowledge

HCTec sends résumés of highly qualified people, not people who just recently got their...

Sep 2019
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Manager

Tools and Methodology

We get together with our account manager to go over the analysts' time. All analysts document their...

Sep 2019
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Manager

Relationship

I have only good things to say about HCTec. They are very responsive, and they really foster a...

Sep 2019
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Manager

People and Knowledge

HCTec's service is very heavy in the EHR and clinical realm, and the company does a really good job...

Sep 2019
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Manager

Other Observations

HCTec's service people also do the system analysis for us, so they do a lot of analysis around...

Sep 2019
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Manager

Other Observations

HCTec is behind with strategic ability. The company began to dip into the security space a few years...

Sep 2019
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Manager

Relationship

HCTec's resources are pretty solid. HCTec knows our organization very well, and we have had the same...

Sep 2019
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Manager

Other Observations

When comparing all of the suppliers we use, I would say that HCTec is consistently in the middle of...

Sep 2019
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Director

ROI and Cost

HCTec’s prices are kind of wrapped up into one fee when the staff members are remote and when there...

Jun 2019
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Director

Relationship

I don’t expect the executives at HCTec to be heavily involved. We have met them, but I haven’t had...

Jun 2019
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Director

Tools and Methodology

The strength of our partnership with HCTec is in the strength and probably speed of the candidates....

Jun 2019
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Director

Tools and Methodology

We had one candidate that didn’t meet HCTec's expectations, and we gave HCTec feedback about that....

Jun 2019
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VP/Other Executive

Tools and Methodology

When we look for resources, HCTec certainly has to be knowledgeable about how we have deployed our...

May 2019
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VP/Other Executive

Other Observations

HCTec as an overall company does a very good job of exceeding our expectations. With individual...

May 2019
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VP/Other Executive

Tools and Methodology

In meetings, HCTec does not guide or lead. The resources are good people, and we don’t have to do a...

May 2019
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VP/Other Executive

People and Knowledge

In general, HCTec is a solid group. Their point people that we work with are responsive, and HCTec...

May 2019
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Director

Sales and Contracting

I am always looking at pricing, but it isn’t necessarily realistic for HCTec to lower their prices....

Apr 2019
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Director

People and Knowledge

HCTec has very qualified consultants, and they did a very good job at vetting them before they were...

Apr 2019
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Director

Relationship

HCTec responded quickly. Recently, my main representative for HCTec was on vacation and was emailing...

Jun 2018
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Director

Tools and Methodology

HCTec has a system for signing off time. I had to ask for it. There are no reminders, so I always...

Jun 2018
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VP/Other Executive

Project Results

HCTec was able to help us achieve our objectives and meet our timelines for the implementation.

Mar 2018
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VP/Other Executive

People and Knowledge

HCTec is very responsive. We get qualified candidates when we reach out to them.

Mar 2018
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VP/Other Executive

Relationship

HCTec could involve their leadership a little bit more. They aren’t as proactive as some other firms...

Mar 2018
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VP/Other Executive

Relationship

HCTec is kind of laid back and waits for me to reach out to them. We have had some turnover with our...

Mar 2018
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Manager

Project Results

HCTec communicates with us and checks on our needs. I don’t think I would change anything about what...

Mar 2018
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Director

Other Observations

We hired HCTec primarily for training support. We had far more training classes scheduled than we...

Oct 2017
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Director

Project Results

Overall, our experience with HCTec has been good. We could have kept our training internal, but we...

Oct 2017
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Director

People and Knowledge

HCTec could improve by offering more trainers that are also clinicians. These trainers would have a...

Oct 2017
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Director

Other Observations

We finished our training with HCTec before our go-live. The vendor helped us train some superusers....

Oct 2017
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Manager

Tools and Methodology

There is such a thing as too much vendor executive involvement. I really didn't like the involvement...

Oct 2017
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Manager

People and Knowledge

I thought highly of the HCTec training manager I worked with. HCTec hired an internal training...

Oct 2017
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Manager

Win/Loss - Why they were selected (by current clients)

We went with HCTec over other vendors because we had experience with their trainers and their...

Oct 2017
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Manager

Relationship

I was not happy with HCTec a year ago. With time, my opinion of them has improved. I would hire them...

Oct 2017
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Manager

People and Knowledge

The overall knowledge of the HCTec staff varied widely by each staff member. Sometimes my manager...

Oct 2017
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Manager

Project Results

At the end of the go-live, we were all grateful that HCTec was there. Even after dealing with...

Oct 2017
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Manager

People and Knowledge

I really valued our account representative. That person had very little to do with the massive...

Oct 2017
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