HCTec HIT Staffing Commentary
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Kaleb Harris
Research Director
KLAS Research Director - Kaleb Harris
 
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User Commentary

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VP/Other Executive

Relationship

Call centers are pretty metrics-based, so if HCTec had to pick up the phone within the third ring,...

Jul 2024
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VP/Other Executive

Relationship, Operations

With HCTec, we did call center stuff, so I didn't know individuals. The people did the job, and...

Jul 2024
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VP/Other Executive

Relationship

I can communicate with people higher than the account executive at HCTec. They are willing to...

Jul 2024
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VP/Other Executive

Relationship

Our use of HCTec is limited because we are a stable organization, so we do more optimization now,...

Jul 2024
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Director

Relationship, Operations

When consultants are remote, it is hard to interact in an online environment. When a consultant is...

Jun 2024
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Director

Relationship, Operations

I have pretty high expectations, but the firm meets my expectations. The firm is able to quickly...

Jun 2024
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Director

Operations

We were very impressed with the selection of possible hires from HCTec. It became difficult at times...

May 2024
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Director

Loyalty, Relationship

HCTec was very quick. I was impressed with how fast they were able to meet our needs. They were...

May 2024
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Manager

Relationship

HCTec is very responsive. If I message them or if something comes up, they know what to ask and what...

May 2024
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Manager

Operations

I can't name a specific area of improvement for the firm just because they can do everything I ask...

May 2024
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Director

Relationship

When I had contact with HCTec’s executives, I often didn't feel like I was necessarily heard when I...

Jan 2024
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Director

Relationship, Operations

Initially, I thought HCTec was awful. They hired people that we had no say on, and many people...

Jan 2024
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Director

Relationship, Services

For the things that we have taught HCTec to do, we have provided documentation, and the firm has...

Jan 2024
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Director

Relationship, Operations

Over time as we have trained, things have changed. I feel if we were to ever have to not have the...

Jan 2024
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CIO

Relationship

HCTec has a really good person that is working with us.

Dec 2023
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CIO

Relationship, Services

With HCTec, I would be a little more prescriptive about what I want because I have been disappointed...

Dec 2023
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CIO

Services

HCTec is a little unorganized. For example, they will have their people do things, and they won’t...

Dec 2023
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Director

Relationship

I expect HCTec to vet their staff a little better and be more detailed. I don't know whether they...

Nov 2023
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Director

Services

HCTec can get me large amounts of candidates very quickly, more so than other firms can. The firm...

Nov 2023
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Director

Relationship

Overall, the partnership with HCTec was really good. Anytime we needed anything from any of their...

Nov 2023
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Director

Relationship, Operations

We found that some of HCTec’s people didn't have the level of commitment needed, meaning that we had...

Nov 2023
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Manager

Relationship

Our account manager for HCTec resigned, and I still don't know who the new account manager is. The...

Nov 2023
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Manager

Value

The staffing firms I use are completely interchangeable. The only additional value they provide is...

Nov 2023
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Director

Relationship, Services

I am often in search of a firm that can assist me in finding individuals with specific skill sets....

Nov 2023
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Director

Relationship, Operations

When we come across a consultant we truly appreciate, we need firms that can handle the...

Nov 2023
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Director

Relationship

Although HCTec fulfills our needs effectively, our relationship feels more transactional than...

Nov 2023
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Director

Relationship, Operations

HCTec has developed a good understanding of my preferences when it comes to the type of consultants...

Nov 2023
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Director

Relationship

HCTec found very good or excellent resources. I have a positive working relationship with HCTec and...

Oct 2023
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Loyalty, Relationship

Really devoting time to the specific level positions that we are looking for is hard. That is why we...

Oct 2023
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Relationship

My satisfaction has more to do with the candidates and not necessarily the firm. We have had a lot...

Oct 2023
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Relationship

I would tell someone looking into the product that if they are looking for very specialized...

Oct 2023
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Value

HCTec has been pretty good with charges. When we have had a candidate back out after a certain...

Oct 2023
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Director

Value

HCTec is streamlining processes. That will save us time and ultimately allow us to see extra...

Jul 2023
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Director

Relationship

I don't know whether HCTec exceeds expectations, but they meet expectations. Most of the candidates...

Jul 2023
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Director

Relationship, Operations

There is a disconnect across the board with HCTec’s consultants. Maybe we are part of the problem,...

Jul 2023
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Director

Relationship

HCTec has partnered very well with us, and they are very appreciative. For instance, the folks from...

Jul 2023
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Director

Services

The outcomes from our HCTec projects are not terrible by any means. There is no dissatisfaction, but...

Jul 2023
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