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Health Data Movers Data Migration & Integration Services Commentary
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Subject Expert
Niel Oscarson
Senior Vice President of Insights
KLAS Senior Vice President of Insights - Niel Oscarson
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
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User Commentary

How to read commentary tags
1Comment Tone

What feeling does this excerpt express?

Based only on this individual comment—not the respondent's overall evaluation.

  • Positive
  • Neutral
  • Negative
2Pillars

What is this excerpt about?

One comment can relate to more than one customer-experience area.

Culture
Promises, expectations, and proactive service
Loyalty
Satisfaction, recommendation, buying again, and long-term plans
Operations
Training, implementation, and ease of use
Product
Quality, capabilities, integration, and new technology
Relationship
Support, partnership, and executive involvement
Value
Money's worth, fair charging, outcomes, and expectations
3Evaluation

How satisfied is the respondent overall?

The category comes from their Overall Score—not from the tone of this excerpt.

Software
90+
Very Satisfied
70–89.9
Satisfied
Below 70
Dissatisfied
Services
90+
Very Satisfied
80–89.9
Satisfied
Below 80
Dissatisfied
Why tags may differ: A very satisfied respondent can still share a negative comment about one specific issue.
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Director

Health Data Movers has met their commitments with respect to the work that they are doing for us....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Health Data Movers does a good job with account management. We had a solid connection. We checked in...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

If a peer called me and was looking at Health Data Movers, I'd say they should absolutely go for it....

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Health Data Movers' project management was very strong. This person was soft-spoken and quiet, but...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

One area where Health Data Movers exceeds expectations is that their conversion scope tends to be...

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

Health Data Movers has exceeded my expectations. They had a very strong project manager who was very...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

We got a lot of value out of what Health Data Movers delivered. That was great because we were able...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

 or  to see details.

Manager

In our partnership, Health Data Movers has been forward-thinking about presenting quotes and...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

Manager

Health Data Movers just recently came up with a new role in the firm. That person will be more...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Health Data Movers does not sell a service and then go away; they stay engaged throughout the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Manager

We are getting what we want from Health Data Movers, so we are getting what we are paying for. We...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Manager

I would recommend Health Data Movers due to their Epic knowledge and their understanding of the...

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

 or  to see details.

Manager

Health Data Movers' staff members have been very helpful and knowledgeable, and the firm is very...

Comment Tone Positive
Pillars Operations, Services, Value
Evaluation Unrated

 or  to see details.

Manager

We did a complete firm analysis and an RFP process to pick Health Data Movers, and we picked them...

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

 or  to see details.

Manager

I have worked with Health Data Movers' top leaders, and they are readily available. We do have to go...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

We have had a good response with respect to getting the information in. The service has been going...

Comment Tone Positive
Pillars Operations, Services, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

Health Data Movers’ resources are based in the US. They aren't in the exact same time zone as us,...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

The resources we work with from Health Data Movers have been very strong, and they are very easy to...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

 or  to see details.

VP/Other Executive

We really had no strong understanding of what conversions would be like. Having Health Data Movers...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Manager

One of the concerns I had about bringing in contractors was that with the assistance they would...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

The firm is always asking me if there is anything that I need. They suggest things. Based on the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We give the firm’s people stuff to do, but strategically, we are still in charge. In that regard,...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Manager

The firm is super helpful and does a great job. They are self-driven, and they meet all their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

A major value driver of the firm's service is their close collaboration with our analyst team to...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Manager

It appeared that the solution sold to the oncology team was not fully compatible with our existing...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

 or  to see details.

Manager

Health Data Movers was engaged.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

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