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KLAS VP, Services & Value-based Care - Warren Whitford
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Warren Whitford

VP, Services & Value-based Care

warren.whitford@klasresearch.com

801-734-1591

 
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Director

Tools and Methodology

During the COVID-19 crisis, it was almost like we started over with the vendor again. It felt like...

Nov 2020
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Director

Tools and Methodology

I am not sure that I would purchase the vendor’s services again. I haven’t worked with any...

Nov 2020
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Director

People and Knowledge

What bothered me is that the vendor’s consultants acted like they had never done the work before,...

Nov 2020
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Director

Tools and Methodology

The vendor left us in a worse situation than we were in before. We had a lot of meetings and talked...

Nov 2020
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Director

Other Observations

The vendor’s executive involvement was actually pretty good. In the beginning, our partnership was...

Nov 2020
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Director

Project Results

We have an analyst at our organization that has to do a lot of rework. When the project ended, we...

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Manager

Project Results

We knew we needed more expertise than what we had to make one of our systems run effectively, so we...

Oct 2020
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Manager

People and Knowledge

We are really comfortable with Healthcare IT Leaders and the depth of their knowledge with our...

Oct 2020
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Manager

Relationship

Our experience was definitely good in a few areas and a little rocky in another area. The resource...

Oct 2020
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Manager

People and Knowledge

Healthcare IT Leaders helped improve the performance of our software. They did get the system...

Oct 2020
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Manager

Other Observations

We had soft savings because of our engagement with Healthcare IT Leaders but not hard savings. There...

Oct 2020
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Manager

Lessons Learned

I would tell a potential customer to understand who will be on the team, to know their backgrounds,...

Oct 2020
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Director

People and Knowledge

Healthcare IT Leaders gave us a few really good resources. They have been outstanding, and they are...

Aug 2020
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Director

Relationship

Healthcare IT Leaders has been very supportive during the COVID-19 crisis. I actually had a couple...

Aug 2020
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Director

Project Results

One of the big things that we are looking for on our project is a transformation of business...

Aug 2020
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Director

Relationship

Healthcare IT Leaders continues to stay in touch. We have our teams, and we have regular catch-up...

Aug 2020
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Director

People and Knowledge

We are using a new product, but Healthcare IT Leaders could probably strengthen their technical...

Aug 2020
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Director

Tools and Methodology

Healthcare IT Leaders is still a staff augmentation firm. I have looked at them in depth. They don’t...

Aug 2020
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