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Healthrise EHR Revenue Cycle Optimization Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CFO

Operations

We are very pleased with the outcome of Healthrise’s work. Healthrise did a really nice job with our...

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Feb 2026

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CFO

Relationship, Operations

A lot of Healthrise’s work dovetailed into optimizing our EHR workflows. There were some build...

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Feb 2026

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CFO

Relationship, Operations, Value

I didn't have the bandwidth or the resources to do the project, so I needed some support there, and...

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Feb 2026

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CFO

Relationship, Operations, Services

Healthrise is very good at touch management. They communicate regularly and keep me apprised of what...

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Feb 2026

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VP/Other Executive

Services, Value

Healthrise could do a better job of showing their value. They are valuable to me, but if I'm put in...

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Feb 2026

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VP/Other Executive

Relationship, Operations, Services

My expectations may have been low, but Healthrise has brought a really big wealth of knowledge, and...

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Feb 2026

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VP/Other Executive

Relationship, Services

Today, Healthrise is now my first stop for revenue cycle business needs. They have expanded their...

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Jan 2026

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VP/Other Executive

Relationship

I can’t say that every IT resource exceeds expectations 100% of the time, but overall, the...

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Jan 2026

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VP/Other Executive

Relationship

We are very much aligned with Healthrise, and that alignment has been intentional from the...

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Jan 2026

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VP/Other Executive

Relationship

ROI discussions are ongoing and complex. Right now, we have many projects in the pipeline for the...

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Jan 2026

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VP/Other Executive

Relationship, Operations

The people at Healthrise are not worker bees doing account-level work. They are experts in hospital...

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Jan 2026

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VP/Other Executive

Relationship, Operations, Value

We have KPIs and metrics that we track, but Healthrise identified some internal KPIs that they are...

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Dec 2025

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VP/Other Executive

Loyalty, Relationship, Operations

We went through the RFP to pick a good long-term partner. One of the main reasons that Healthrise...

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Dec 2025

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VP/Other Executive

Relationship, Services, Value

Healthrise's people are Epic experts. The firm has an arm that does Epic consulting for...

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Dec 2025

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VP/Other Executive

Loyalty, Relationship, Value

Healthrise is in it for the long haul. They give a white-glove service. They appreciate the...

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Dec 2025

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VP/Other Executive

Loyalty, Value

Nobody likes to pay for services at the end of the day, but for this partnership with Healthrise,...

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Dec 2025

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VP/Other Executive

Relationship, Operations, Services

We haven’t had any issues with the staff or consultants from Healthrise. I haven't had any...

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Dec 2025

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VP/Other Executive

Relationship, Operations, Services, Value

We have had executive check-ins, and the executives are always available and say to let them know if...

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Dec 2025

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VP/Other Executive

Loyalty, Operations, Value

The firm has done wonderfully. I have worked with them before, and I know what they are capable of....

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Dec 2025

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VP/Other Executive

Relationship, Value

The people at Healthrise are very tireless workers. The job doesn’t end at five o’clock. I often see...

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Dec 2025

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VP/Other Executive

Relationship

Because the people from Healthrise have been in so many different organizations, they see what...

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Dec 2025

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VP/Other Executive

Relationship

Healthrise’s execution has been very timely and attentive. In terms of their performance, we are a...

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Dec 2025

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VP/Other Executive

Relationship

Some of Healthrise’s senior people have visited us to make sure we are good from a customer...

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Dec 2025

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CFO

Relationship, Operations, Services

Healthrise exceeded my expectations. They were very present. They followed up. They provided...

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Dec 2025

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CFO

Relationship, Operations

Healthrise brings expertise to the table. They do know what they are talking about. Oftentimes,...

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Dec 2025

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CFO

Relationship, Operations

I do believe that Healthrise has strategic ability, but that wasn’t their overall approach to...

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Dec 2025

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CFO

Services, Value

Healthrise doesn’t avoid charging for every little thing. If we change anything, they adjust their...

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Dec 2025

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VP/Other Executive

Loyalty, Relationship

We chose Healthrise because of the economics of what they were offering and because we had worked...

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Apr 2025

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VP/Other Executive

Operations

Healthrise really helped us be proactive in changing our workflows to accommodate new software...

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Apr 2025

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VP/Other Executive

Relationship

Healthrise really has a lot of great people. Healthrise answers every call and comes back with a...

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Apr 2025

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