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Huron has provided a very attentive customer success team. The product is flexible and can be...

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CNO

Our CIO has said that we are the limiting factor on MyRounding's use. The system just sort of sits...

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CNO

This solution is way better than our last solution. MyRounding's navigation from one thing to...

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Director

When I took ownership of MyRounding, the transition was easy because our account representative at...

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Director

MyRounding is easy to use and pretty intuitive. There is a bit of a learning curve with some of the...

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Director

End users are the ones who try to build new rounding templates. While Huron helps people with...

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Director

We have been able to quantify trends with MyRounding. We use the system primarily for administrative...

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Manager

Tools such as MyRounding are not critical to patient care. When our bottom dropped out, the nurses...

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Manager

We have account management that we can directly reach out to, and I never have a problem getting help....

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Manager

Huron keeps all of their promises and is very helpful. The vendor is very good about scheduling...

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Manager

Huron created templates for COVID-19 and also team member engagement. They have always created...

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Manager

We can get through the training really quickly. The templates are easy. Whenever we have issues,...

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Manager

There are some hiccups with some of the recordings, but Huron is working on them. Huron usually...

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Manager

We are doing integration, and we are working back and forth with the engineers and with our new...

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Manager

Huron could improve the final output on the reporting, which is the principal product. People like...

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Manager

The product is easy to use. It has real-time data. It is the only thing we can use right now that...

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Manager

The system is difficult to navigate through unless we get used to where to find things. It is hard...

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Manager

The system does well with driving tangible outcomes. The product is good, but the hard part is...

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Manager

I can anticipate our overall satisfaction going up over the next 12 months. I get a lot of help from...

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Nurse

I like the ease of use of MyRounding. Now that all the data is entered into the product, we can...

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Nurse

A while ago, I suggested an opportunity for adding the capability to take pictures to the product,...

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CNO

When we carved out our contract with Huron, it was very cost effective. Huron always wants to sell...

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CNO

Huron tries to be as responsive as possible. With their online learning module, they have developed...

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CNO

The MyRounding updates have been good, except for one little glitch. There is probably some...

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CNO

I see my overall satisfaction with Huron going down over the next 12 months, and I think a lot of...

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Director

We went with Huron because of their system’s ability to integrate with our Active Directory in order...

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Director

The technical support during the implementation was pretty smooth.

May 2020
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Director

There were a couple of areas where we couldn’t interface with our EMR on the live census. There were...

May 2020
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Director

I can’t think of a time when Huron hasn’t been responsive. We have a lot of involvement with Huron,...

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Director

Huron charges us for interfaces. I wouldn’t characterize that as nickel-and-diming. The system and...

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Director

Now that we are bringing surgeries back, we are going to have to revise our surgery template. I had...

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Related Reports View All Reports

Patient Engagement Summit 2019: White Paper
February 2020
Patient Engagement Keystone Summit White Paper
November 2018
Digital Rounding 2018: A First Look at Digital Rounding Vendor Performance
June 2018



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