MyRounding Comments

 

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Current Time Inside Cache Tag Helper: 9/27/2020 12:29:59 AM and Model.EvProductId = 185130

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User Commentary

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Nurse

Functionality and Upgrades

I like the ease of use of MyRounding. Now that all the data is entered into the product, we can...

Aug 2020
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Nurse

Functionality and Upgrades

A while ago, I suggested an opportunity for adding the capability to take pictures to the product,...

Aug 2020
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CNO

ROI / Cost (care and feeding)

When we carved out our contract with Huron, it was very cost effective. Huron always wants to sell...

May 2020
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CNO

Functionality and Upgrades

Huron tries to be as responsive as possible. With their online learning module, they have developed...

May 2020
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CNO

Functionality and Upgrades

The MyRounding updates have been good, except for one little glitch. There is probably some...

May 2020
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CNO

Functionality and Upgrades

I see my overall satisfaction with Huron going down over the next 12 months, and I think a lot of...

May 2020
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Director

Interfacing and Integration

We went with Huron because of their system’s ability to integrate with our Active Directory in order...

May 2020
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Director

Implementation and Training

The technical support during the implementation was pretty smooth.

May 2020
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Director

Interfacing and Integration

There were a couple of areas where we couldn’t interface with our EMR on the live census. There were...

May 2020
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Director

Service and Support

I can’t think of a time when Huron hasn’t been responsive. We have a lot of involvement with Huron,...

May 2020
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Director

Sales and Contracting

Huron charges us for interfaces. I wouldn’t characterize that as nickel-and-diming. The system and...

May 2020
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Director

Functionality and Upgrades

Now that we are bringing surgeries back, we are going to have to revise our surgery template. I had...

May 2020
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Analyst/Coordinator

Service and Support

We have had smooth transitions with the advisors we have had. Our advisors are very responsive to...

Apr 2020
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Analyst/Coordinator

Service and Support

If we request training, we get it, and Huron is willing to do it. But it would be nice if Huron were...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

The rounding part is easy, but people still struggle with pulling reports. Users still have to...

Apr 2020
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Analyst/Coordinator

Implementation and Training

Not every problem is on the vendor’s side when it comes to the implementation. Sometimes the issue...

Apr 2020
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Analyst/Coordinator

Technology

The development and rollout of Huron’s new products either don't happen or have a very long...

Apr 2020
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Analyst/Coordinator

Relationship

If a site wants a partner that will work directly with them and who is more than willing to sit with...

Apr 2020
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Analyst/Coordinator

Future Outlook

We are looking forward to new integration capabilities that are coming because the product may meet...

Apr 2020
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Analyst/Coordinator

Relationship

Huron needs to do more with involvement. We have been left hanging because we haven’t heard from the...

Apr 2020
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Director

Service and Support

The strongest aspect of the vendor is the people who work for them.

Dec 2019
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Director

Service and Support

Huron keeps 95% of their promises. Everyone makes promises, and Huron does what they say they are...

Dec 2019
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Director

Service and Support

The weakest part of working with Huron is that it takes a while for suggestions to be implemented...

Dec 2019
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Director

ROI / Cost (care and feeding)

I would just continue to encourage Huron to work with their partners in developing new processes....

Nov 2019
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Director

Relationship

MyRounding is a completely different product than what we started with. When we have hit bumps in...

Nov 2019
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Director

ROI / Cost (care and feeding)

Huron just charges us one lump fee, so there is no nickel-and-diming.

Nov 2019
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Director

Interfacing and Integration

We were not able to integrate some things with one of our systems, so I would give Huron a lower...

Nov 2019
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Director

Future Outlook

I think we will still be very satisfied a year from now. One of the things I really like about Huron...

Nov 2019
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Director

Functionality and Upgrades

One thing we have really enjoyed is the fact that MyRounding is very user friendly. We have...

Nov 2019
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Director

Service and Support

Huron is constantly developing. The tool was built for patient rounding, and now we use it for lots...

Nov 2019
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Director

Interfacing and Integration

When we first started, we thought that the tool was going to be integrated with our other systems....

Nov 2019
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Nurse

Service and Support

If the decision were up to me, I would buy the system again. Huron has done a great job of keeping...

Nov 2019
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Manager

Functionality and Upgrades

If someone asked me about MyRounding, I would tell them that it is a great tool for recording...

Nov 2019
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Manager

Relationship

We can go to Huron’s website to get training and call customer service, and our representative is...

Nov 2019
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Manager

Functionality and Upgrades

When Huron does upgrades, sometimes there is some resistance. When Huron makes changes, they have to...

Nov 2019
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Manager

Functionality and Upgrades

Huron’s reporting functionality meets our needs, but it could use a little work. Huron has a sheet...

Nov 2019
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Manager

Relationship

I haven't really needed to reach out to Huron recently, but they were very accessible when we needed...

Nov 2019
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Manager

Functionality and Upgrades

The tool is pretty easy to use. I tag all the monthly instances when the advisors touch base with...

Nov 2019
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Manager

Service and Support

The advisors from Huron have been phenomenal. I work with the advisors, and they are on the ball...

Nov 2019
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Manager

Functionality and Upgrades

We would choose to purchase MyRounding again because everybody is familiar with it. We have received...

Nov 2019
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Manager

ROI / Cost (care and feeding)

We have a yearly contract with Huron. We get a discount when we onboard facilities. The more...

Nov 2019
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Manager

Other Observations & Comments

Huron is still working to automate some things, but they have said that those things will be coming...

Nov 2019
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Manager

Functionality and Upgrades

Huron is always working on and delivering new features. They do a lot of releases with great features....

Nov 2019
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CNO

Relationship

I like the vendor’s ability to work with us. They were pretty proactive in terms of making the...

Oct 2019
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CNO

Functionality and Upgrades

The recall feature was kind of troublesome to take care of. I don’t know whether we actually figured...

Oct 2019
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CNO

Functionality and Upgrades

We started out using the tool for our administrative staff rounding, and then we expanded it to our...

Oct 2019
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CNO

Relationship

The support is good. Our account manager is very easy to work with and very attentive. We work hard...

Oct 2019
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Analyst/Coordinator

Relationship

The system is young, and the vendor is a little newer than some of the other vendors we work with....

Sep 2019
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Analyst/Coordinator

Relationship

I think Huron is wishing to expand and absorb more. We are part of a health system, and I think...

Sep 2019
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Analyst/Coordinator

Implementation and Training

Huron has some opportunity for improvement around the initial training. The training has gotten...

Sep 2019
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Analyst/Coordinator

Functionality and Upgrades

Huron has been good. Their product works, but we have ongoing challenges in terms of getting patient...

Sep 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

The system’s integration has been good. We have loved the ability to run reports and see the...

Sep 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Because we are part of a system, we would like to differentiate what happens in each facility. We...

Sep 2019
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Analyst/Coordinator

Service and Support

Huron is really good at responding, but all our issues aren’t completely fixed.

Sep 2019
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Analyst/Coordinator

Relationship

The vendor’s proactivity is hard for me to assess because I haven’t really had that kind of...

Sep 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

With the tool, we were having issues with the patient population, but the vendor is working on those...

Sep 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Huron is working really hard, but the product has some glitches that need to get worked out. The...

Sep 2019
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CNO

Functionality and Upgrades

We really like MyRounding's data integration and reporting features. I can see at a glance how our...

Jul 2019
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CNO

Service and Support

The transition to MyRounding has gone very well. We have not had any issues. We had a lot of issues...

Jul 2019
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Analyst/Coordinator

Service and Support

Huron Consulting is doing their job. They are doing what we are asking them to do. We are asking...

Dec 2018
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Analyst/Coordinator

Service and Support

Huron Consulting’s ability to communicate is excellent. They have good turnaround times on questions...

Dec 2018
 Helpful

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Analyst/Coordinator

Service and Support

We have someone who is always available to us, and that is important to us. Our account manager is...

Dec 2018
 Helpful

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Analyst/Coordinator

Service and Support

Huron Consulting reaches out to us, and we have had so many changes. They reach out to my team. When...

Dec 2018
 Helpful

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Analyst/Coordinator

Service and Support

Huron Consulting started something cool late last year with their user group. They have been...

Dec 2018
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Analyst/Coordinator

Service and Support

We have requested a lot of enhancements from Huron Consulting. We are looking for active-directory...

Dec 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Our experience with MyRounding has been positive overall. In the beginning, any new software is a...

Dec 2018
 Helpful

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Director

Functionality and Upgrades

There are a lot of bugs with MyRounding. I think that a lot of that has to do with the fact that we...

Dec 2018
 Helpful

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Director

Service and Support

The great service and support keep us with Huron. We have a great vendor representative who is...

Dec 2018
 Helpful

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Director

Functionality and Upgrades

The things that make me cautious about recommending the tool are the bugs, particularly with the ADT...

Dec 2018
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Director

Functionality and Upgrades

We currently use MyRounding to help with patient satisfaction; we do both staff rounding and patient...

Dec 2018
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Director

Functionality and Upgrades

We renewed our contract with Huron, and we have invested quite a bit of resources to leverage some...

Dec 2018
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Manager

Relationship

The Huron Consulting leadership is very hands-on. As soon as we send them a question, they respond...

Mar 2018
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Manager

Relationship

We just got a new patient-experience lead, and Huron Consulting proactively reaches out to the lead...

Mar 2018
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Manager

Implementation and Training

MyRounding is a very simple and basic tool. Huron Consulting does one-on-ones when we have a new...

Mar 2018
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Manager

Implementation and Training

Huron Consulting proactively has a lot of releases and enhancements every month. They are listening...

Mar 2018
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Manager

Service and Support

We have a training going on in-house about the importance of rounding, and Huron Consulting is...

Mar 2018
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Analyst/Coordinator

Functionality and Upgrades

MyRounding has improved since we started using it. It has helped improve our overall patient...

Mar 2018
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Analyst/Coordinator

Functionality and Upgrades

MyRounding has helped enable our real-time service recovery because nurses can take care of...

Mar 2018
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Analyst/Coordinator

Other Observations & Comments

Huron Consulting has come a long way with actionable reporting and analytics tools since we first...

Mar 2018
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Analyst/Coordinator

Functionality and Upgrades

Some of the reporting functionality in MyRounding could be easier to use. The baisc filters and...

Mar 2018
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Analyst/Coordinator

Service and Support

Huron Consulting is much better at adapting MyRounding to our needs. There were a lot of things on...

Mar 2018
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Analyst/Coordinator

Functionality and Upgrades

We had to adapt MyRounding for our needs, although we had to do workarounds initially. We are a huge...

Mar 2018
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Analyst/Coordinator

Functionality and Upgrades

The most meaningful outcome we have achieved with MyRounding is that we have meaningful, consistent,...

Mar 2018