Huron Rounding Commentary

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Even if there is something that the vendor can't resolve in a timely manner, they're good about...

Huron had an upgrade, and they listened to our concerns. They made an enhancement to that upgrade...

Huron did a really good job with training. They just had an upgrade to their program, and when they...

We need more accessibility to Huron's training program. It’s a broken chain between the account and...

Huron had a big go-live for Huron Rounding last year, and the vendor did a full overhaul of the...

Huron’s customer support line is pretty good with smaller issues once we get in touch with the...

Huron needs to resolve the things we’ve been asking for. The discrepancies between our census and...

Timeliness is a newer issue with Huron. In the past, Huron was great, but things have changed a lot....

The engineering side of Huron is lacking. Often, the person who has the power to solve a problem is...

The user interface in Huron Rounding is very easy for our users to understand. It has a really quick...

Huron Rounding is not a super expensive platform, and we are able to get the job done, so I am...

Huron’s account support team is fantastic. They help us find solutions to the platform limitations....

The user management in Huron Rounding has been a challenge for us. That functionality is lacking,...

Huron rolled out a new version of Huron Rounding, and there were several delays. It was hard to plan...

Huron did training for end users, and it was fine. But the training for the superusers or the...

Huron has some very strong features on the road map that are important and similar to where other...

The new rollout of Huron's updated version has had some hiccups. It is new for the vendor, so it is...

I feel like while Huron's products are solid, their methodology for using the solutions isn't...

We transitioned from Huron Rounding to a different product, and then we came back to Huron Rounding...

While the vendor's content is good, Huron’s expected delivery method has been a challenge. They tend...

I do feel like Huron's model of having a dedicated account representative is very helpful,...

Huron is trying to improve their product. They just did an upgrade.

When our organization decided to go with a slightly alternative strategy to what Huron recommended,...

Huron Rounding has been great, but it's siloed. I would like to see a product that's more integrated...

When we implemented Huron Rounding, our scores improved for patient experience. We use the system to...

Everybody’s dipping their toe in AI, and sometimes AI is not accurate. We have to be accurate...

Huron Rounding gave us structure. It actually changed what nurse leaders do from the time they get...

Huron just converted to a new version of Huron Rounding. The representative we have is great and...

We went live with Huron's new version, and we were underwhelmed with the end-user experience. Maybe...

We’re a very valued client, and Huron has been very responsive to us and our issues. We have regular...

The rounding tool itself does offer a lot of capability and insight into tracking and trending data...

We are partnered with somebody specific for Huron Rounding. That is definitely a strength of the...

The product itself is okay. Any room for improvement would be in the background, technical portion...

We had an update with Huron Rounding, and it's been rocky and bumpy, but Huron has been great at...

The people I work with aren’t taking the time to watch the Huron videos or use the help desk....

We do our nurse leader visits and staff validations through Huron Rounding. We're getting ready to...

The product's ability to work as promoted is a core strength for Huron Rounding. Overall, the system...

A lot of Huron's opportunities for improvement are with people and processes. For example, one of...

When we programmatically load users, that tends to disrupt current users' permissions, so we end up...

Huron has been a solid partner for us. There were a few years when our relationship with the vendor...

We would like Huron Rounding to have some integration options that it doesn't currently have. I...

Sometimes, Huron's timelines are very different than what was originally envisioned. For example, we...

Huron's support has been really good. We have also made some strides with Huron's proactivity. We...

Huron Rounding is integrated with Epic. It is helpful for our proactive rounding efforts.

We have had very good experiences with Huron. Our account manager is very responsive. It is very...

Since Huron’s most recent upgrade, we have had a bit of a learning curve, and we are still working...

Huron has been very good. Their reports are pretty easy to read, and I like the quality that comes...

Huron gives awesome support. Our questions are always answered right away. They have quality...

When we are rounding on somebody in Huron Rounding, everything is a little clunky in there. I think...

The last 12 months with Huron have gone very well. The vendor just switched out our representative,...

As far as pain points go, we use a reporting dashboard from another vendor. Huron and that other...

There have been times when a patient has dropped off on Huron's end, so they have contacted me....

For me, Huron Rounding has been great, but some of the other leaders haven't seen it as intuitive....

I don't have a lot to compare Huron Rounding to, but there is always room for improvement and...

One outcome we are driving with Huron Rounding is our survey results. We are able to individualize...

With the initial training, we ran into challenges with timely responses. I don't think Huron...

The ease of use is what keeps Huron Rounding from being perfect. I haven't used the new version...

Huron Rounding is great at driving tangible outcomes. The benefit of just having the platform is...

We are looking at some other options because we have struggled with how well Huron Rounding meets...

Huron's customer support responsiveness is fine. Huron's people are engaged, and we know where to...

We would like the system to be really easy for our team members to use instead of us having to...

We had quite a task getting multiple EMRs onto Huron Rounding, and we were missing codes to send to...

We have had a couple of requests to add or change questions, and it has been very easy to do that in...

The main Huron consultant who works with us has been excellent. Huron's customer support has been...