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MyRounding Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
CNO
Implementation and Training
Our CIO has said that we are the limiting factor on MyRounding's use. The system just sort of sits...
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CNO
Functionality and Upgrades
This solution is way better than our last solution. MyRounding's navigation from one thing to...
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Director
Service and Support
When I took ownership of MyRounding, the transition was easy because our account representative at...
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Director
Functionality and Upgrades
MyRounding is easy to use and pretty intuitive. There is a bit of a learning curve with some of the...
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Director
Functionality and Upgrades
End users are the ones who try to build new rounding templates. While Huron helps people with...
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Director
Functionality and Upgrades
We have been able to quantify trends with MyRounding. We use the system primarily for administrative...
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Manager
Other Observations & Comments
Tools such as MyRounding are not critical to patient care. When our bottom dropped out, the nurses...
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Manager
Service and Support
We have account management that we can directly reach out to, and I never have a problem getting help....
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Manager
Implementation and Training
Huron keeps all of their promises and is very helpful. The vendor is very good about scheduling...
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Manager
Functionality and Upgrades
Huron created templates for COVID-19 and also team member engagement. They have always created...
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Manager
Service and Support
We can get through the training really quickly. The templates are easy. Whenever we have issues,...
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Manager
Functionality and Upgrades
There are some hiccups with some of the recordings, but Huron is working on them. Huron usually...
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Manager
Interfacing and Integration
We are doing integration, and we are working back and forth with the engineers and with our new...
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Manager
Functionality and Upgrades
Huron could improve the final output on the reporting, which is the principal product. People like...
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Manager
Functionality and Upgrades
The product is easy to use. It has real-time data. It is the only thing we can use right now that...
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Manager
Functionality and Upgrades
The system is difficult to navigate through unless we get used to where to find things. It is hard...
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Manager
Functionality and Upgrades
The system does well with driving tangible outcomes. The product is good, but the hard part is...
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Manager
Future Outlook
I can anticipate our overall satisfaction going up over the next 12 months. I get a lot of help from...
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Nurse
Functionality and Upgrades
I like the ease of use of MyRounding. Now that all the data is entered into the product, we can...
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Nurse
Functionality and Upgrades
A while ago, I suggested an opportunity for adding the capability to take pictures to the product,...
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CNO
ROI / Cost (care and feeding)
When we carved out our contract with Huron, it was very cost effective. Huron always wants to sell...
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CNO
Functionality and Upgrades
Huron tries to be as responsive as possible. With their online learning module, they have developed...
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CNO
Functionality and Upgrades
The MyRounding updates have been good, except for one little glitch. There is probably some...
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CNO
Functionality and Upgrades
I see my overall satisfaction with Huron going down over the next 12 months, and I think a lot of...
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Director
Interfacing and Integration
We went with Huron because of their system’s ability to integrate with our Active Directory in order...
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Director
Implementation and Training
The technical support during the implementation was pretty smooth.
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Director
Interfacing and Integration
There were a couple of areas where we couldn’t interface with our EMR on the live census. There were...
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Director
Service and Support
I can’t think of a time when Huron hasn’t been responsive. We have a lot of involvement with Huron,...
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Director
Sales and Contracting
Huron charges us for interfaces. I wouldn’t characterize that as nickel-and-diming. The system and...
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Director
Functionality and Upgrades
Now that we are bringing surgeries back, we are going to have to revise our surgery template. I had...
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Analyst/Coordinator
Service and Support
We have had smooth transitions with the advisors we have had. Our advisors are very responsive to...
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Analyst/Coordinator
Service and Support
If we request training, we get it, and Huron is willing to do it. But it would be nice if Huron were...
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Analyst/Coordinator
Functionality and Upgrades
The rounding part is easy, but people still struggle with pulling reports. Users still have to...
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Analyst/Coordinator
Implementation and Training
Not every problem is on the vendor’s side when it comes to the implementation. Sometimes the issue...
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Analyst/Coordinator
Technology
The development and rollout of Huron’s new products either don't happen or have a very long...
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Analyst/Coordinator
Relationship
If a site wants a partner that will work directly with them and who is more than willing to sit with...
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Analyst/Coordinator
Future Outlook
We are looking forward to new integration capabilities that are coming because the product may meet...
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Analyst/Coordinator
Relationship
Huron needs to do more with involvement. We have been left hanging because we haven’t heard from the...
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