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MyRounding Comments
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KLAS Research Director - Adam Cherrington
Subject Expert

Adam Cherrington

Research Director

adam.cherrington@klasresearch.com

801-404-5273

 
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User Commentary

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CNO

Implementation and Training

Our CIO has said that we are the limiting factor on MyRounding's use. The system just sort of sits...

Jan 2021
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CNO

Functionality and Upgrades

This solution is way better than our last solution. MyRounding's navigation from one thing to...

Jan 2021
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Director

Service and Support

When I took ownership of MyRounding, the transition was easy because our account representative at...

Jan 2021
(0)
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Director

Functionality and Upgrades

MyRounding is easy to use and pretty intuitive. There is a bit of a learning curve with some of the...

Jan 2021
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Director

Functionality and Upgrades

End users are the ones who try to build new rounding templates. While Huron helps people with...

Jan 2021
(0)
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Director

Functionality and Upgrades

We have been able to quantify trends with MyRounding. We use the system primarily for administrative...

Jan 2021
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Manager

Other Observations & Comments

Tools such as MyRounding are not critical to patient care. When our bottom dropped out, the nurses...

Dec 2020
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Manager

Service and Support

We have account management that we can directly reach out to, and I never have a problem getting help....

Dec 2020
(0)
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Manager

Implementation and Training

Huron keeps all of their promises and is very helpful. The vendor is very good about scheduling...

Oct 2020
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Manager

Functionality and Upgrades

Huron created templates for COVID-19 and also team member engagement. They have always created...

Oct 2020
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Manager

Service and Support

We can get through the training really quickly. The templates are easy. Whenever we have issues,...

Oct 2020
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Manager

Functionality and Upgrades

There are some hiccups with some of the recordings, but Huron is working on them. Huron usually...

Oct 2020
(0)
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Manager

Interfacing and Integration

We are doing integration, and we are working back and forth with the engineers and with our new...

Oct 2020
(0)
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Manager

Functionality and Upgrades

Huron could improve the final output on the reporting, which is the principal product. People like...

Oct 2020
(0)
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Manager

Functionality and Upgrades

The product is easy to use. It has real-time data. It is the only thing we can use right now that...

Oct 2020
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Manager

Functionality and Upgrades

The system is difficult to navigate through unless we get used to where to find things. It is hard...

Oct 2020
(0)
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Manager

Functionality and Upgrades

The system does well with driving tangible outcomes. The product is good, but the hard part is...

Oct 2020
(0)
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Manager

Future Outlook

I can anticipate our overall satisfaction going up over the next 12 months. I get a lot of help from...

Oct 2020
(0)
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Nurse

Functionality and Upgrades

I like the ease of use of MyRounding. Now that all the data is entered into the product, we can...

Aug 2020
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Nurse

Functionality and Upgrades

A while ago, I suggested an opportunity for adding the capability to take pictures to the product,...

Aug 2020
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CNO

ROI / Cost (care and feeding)

When we carved out our contract with Huron, it was very cost effective. Huron always wants to sell...

May 2020
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CNO

Functionality and Upgrades

Huron tries to be as responsive as possible. With their online learning module, they have developed...

May 2020
(0)
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CNO

Functionality and Upgrades

The MyRounding updates have been good, except for one little glitch. There is probably some...

May 2020
(0)
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CNO

Functionality and Upgrades

I see my overall satisfaction with Huron going down over the next 12 months, and I think a lot of...

May 2020
(0)
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Director

Interfacing and Integration

We went with Huron because of their system’s ability to integrate with our Active Directory in order...

May 2020
(0)
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Director

Implementation and Training

The technical support during the implementation was pretty smooth.

May 2020
(0)
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Director

Interfacing and Integration

There were a couple of areas where we couldn’t interface with our EMR on the live census. There were...

May 2020
(0)
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Director

Service and Support

I can’t think of a time when Huron hasn’t been responsive. We have a lot of involvement with Huron,...

May 2020
(0)
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Director

Sales and Contracting

Huron charges us for interfaces. I wouldn’t characterize that as nickel-and-diming. The system and...

May 2020
(0)
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Director

Functionality and Upgrades

Now that we are bringing surgeries back, we are going to have to revise our surgery template. I had...

May 2020
(0)
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Analyst/Coordinator

Service and Support

We have had smooth transitions with the advisors we have had. Our advisors are very responsive to...

Apr 2020
(0)
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Analyst/Coordinator

Service and Support

If we request training, we get it, and Huron is willing to do it. But it would be nice if Huron were...

Apr 2020
(0)
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Analyst/Coordinator

Functionality and Upgrades

The rounding part is easy, but people still struggle with pulling reports. Users still have to...

Apr 2020
(0)
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Analyst/Coordinator

Implementation and Training

Not every problem is on the vendor’s side when it comes to the implementation. Sometimes the issue...

Apr 2020
(0)
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Analyst/Coordinator

Technology

The development and rollout of Huron’s new products either don't happen or have a very long...

Apr 2020
(0)
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Analyst/Coordinator

Relationship

If a site wants a partner that will work directly with them and who is more than willing to sit with...

Apr 2020
(0)
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Analyst/Coordinator

Future Outlook

We are looking forward to new integration capabilities that are coming because the product may meet...

Apr 2020
(0)
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Analyst/Coordinator

Relationship

Huron needs to do more with involvement. We have been left hanging because we haven’t heard from the...

Apr 2020
(0)
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