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Cognos Enterprise Comments
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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

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User Commentary

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VP/Other Executive

Functionality and Upgrades

The gap between how IBM describes Cognos Enterprise and how it actually works is very small. The...

Dec 2020
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VP/Other Executive

Functionality and Upgrades

Cognos Enterprise is a wonderful program, but I wouldn't call it intuitive for first-time users....

Dec 2020
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Director

Future Outlook

We are moving away from Cognos Enterprise and don’t have a lot of positive things to say about it....

Dec 2020
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Director

Functionality and Upgrades

The vendor went through an upgrade, and it was a complete change in look and feel. I was...

Dec 2020
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Director

Interfacing and Integration

In terms of the visualization platform, Cognos Enterprise was built from the ground up, so Cognos...

Dec 2020
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Director

Service and Support

We use a third-party vendor, so the solution is deployed on a platform as a service. We don’t have...

Dec 2020
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CMIO

Functionality and Upgrades

The system is confusing for the end users in terms of accessing it and using the prompts that come...

Nov 2020
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CMIO

Functionality and Upgrades

We use the system for a few things, and it is definitely part of the big picture. We have no...

Nov 2020
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CMIO

Other Observations & Comments

We use the system for a limited set of uses, but I don’t know whether the solution would be a good...

Nov 2020
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Director

Future Outlook

Cognos Enterprise meets our needs. Our new chief data officer was sure that the product wasn't right...

Oct 2020
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Director

ROI / Cost (care and feeding)

IBM doesn't nickel-and-dime us at all. We have an unlimited license agreement. We locked in the...

Oct 2020
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Director

Other Observations & Comments

Cognos Enterprise isn't that easy for our end users, but it is fine for the people who are...

Oct 2020
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Manager

Service and Support

I haven't received any additional support from IBM during the COVID-19 crisis.

Oct 2020
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Manager

Technology

IBM is still part of our long-term plans because the system is so broadly deployed and adopted...

Oct 2020
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Manager

ROI / Cost (care and feeding)

We don't get what we pay for with IBM. IBM gets distracted and tries to develop new technologies in...

Oct 2020
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Manager

Functionality and Upgrades

Cognos Enterprise is very easy to use, and we can get a client up to speed very quickly.

Oct 2020
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